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- Tasks: Join us as a Graduate IT Technician, supporting users and maintaining our IT systems.
- Company: We're a forward-thinking company in Telford, focused on innovation and technology.
- Benefits: Enjoy a competitive salary, 25 days holiday, flexible working, and a comprehensive benefits package.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in IT.
- Qualifications: Minimum HNC in Computer Science or equivalent; knowledge of Microsoft 365 is essential.
- Other info: Perfect for recent graduates eager to kickstart their IT career with hands-on experience.
The predicted salary is between 28800 - 48000 £ per year.
Our client is seeking a Graduate IT Technician to join their team in Telford. Reporting to the Director of Engineering and Innovation, the Graduate IT Technician will implement, operate, and maintain the organisation's computer systems and networks, ensuring users have efficient and secure IT functionality to support business operations.
Key Responsibilities:
- Act as the first point of contact for IT support, resolving user issues with computers and network devices.
- Maintain robust cybersecurity strategies to secure client and server systems.
- Ensure an effective business continuity and disaster recovery plan is in place.
- Install, configure, and maintain software and hardware components of IT systems.
- Diagnose and troubleshoot software and hardware issues, repairing or replacing components as needed.
- Maintain and update technical documentation and test new hardware/software before full implementation.
- Support the planning and rollout of new technologies and applications.
Qualifications & Requirements:
- Minimum HNC in Computer Science, Information Systems, or equivalent experience.
- Working knowledge of Microsoft 365 administration (Azure Active Directory, Exchange, SharePoint, Teams, OneDrive, etc.).
- Microsoft 365 Administration/Developer certification preferred but not essential.
- Exposure to Microsoft Power Platform (Power Automate, Power Apps, Power BI) is a plus.
- Strong analytical, problem-solving, and communication skills with a collaborative mindset.
What we can offer:
- Competitive salary with a comprehensive benefits package.
- 25 days holiday (plus Bank Holidays), pension scheme, life insurance, and employee assistance programme.
- Flexible working, free car parking, EV charge points, and Bike 2 Work scheme.
- Social and wellbeing activity programme.
- Opportunities for personal development and training in cutting-edge IT technologies.
Graduate IT Technician employer: Omega Resource Group
Contact Detail:
Omega Resource Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate IT Technician
✨Tip Number 1
Familiarise yourself with Microsoft 365 administration, as it's a key requirement for the Graduate IT Technician role. Consider taking online courses or tutorials to boost your knowledge in Azure Active Directory, Exchange, and other relevant tools.
✨Tip Number 2
Network with professionals in the IT field, especially those who work in similar roles. Attend local tech meetups or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully diagnosed and resolved IT issues. This will demonstrate your analytical abilities during interviews.
✨Tip Number 4
Stay updated on the latest trends in cybersecurity and IT support. Being knowledgeable about current threats and solutions can set you apart from other candidates and show your commitment to the field.
We think you need these skills to ace Graduate IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of a Graduate IT Technician. Emphasise any experience with Microsoft 365 administration, troubleshooting, and cybersecurity strategies.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your problem-solving abilities. Mention specific projects or experiences that demonstrate your technical skills and collaborative mindset.
Highlight Relevant Qualifications: Clearly state your qualifications, such as your HNC in Computer Science or equivalent experience. If you have any certifications related to Microsoft 365 or the Power Platform, be sure to include those as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Omega Resource Group
✨Know Your Tech
Brush up on your knowledge of Microsoft 365 and any relevant software or hardware you might encounter. Be prepared to discuss your experience with Azure Active Directory, Exchange, and other tools mentioned in the job description.
✨Showcase Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved IT issues in the past. Highlight your analytical skills and your approach to troubleshooting, as these are crucial for the role.
✨Understand Cybersecurity
Familiarise yourself with basic cybersecurity principles and strategies. Be ready to discuss how you would maintain security for client and server systems, as this is a key responsibility of the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT infrastructure, their approach to new technologies, and how they support personal development. This shows your genuine interest in the role and the organisation.
