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- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: JD Group is a dynamic retail leader focused on career growth and exceptional shopping experiences.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and gym memberships.
- Why this job: This role offers a vibrant work culture, opportunities for personal growth, and a chance to make an impact.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: Access to apprenticeships and volunteer opportunities to support community initiatives.
The predicted salary is between 24000 - 36000 £ per year.
Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With abundant opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career. Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme. Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales. Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines. Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines. Process sales transactions, including cash handling and card payments accurately. Upsell and cross-sell products to maximize sales opportunities. Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing. Address and resolve customer queries in a professional manner. Work closely with other sales assistants and team members to achieve store targets. Role objectives and KPIs: Contribute to achieving or exceeding the store\’s monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure all stock on the shop floor is fully replenished. Skills and Experience: A positive attitude towards a fast-paced, customer-focused retail environment. An ability to enthusiastically view challenges as opportunities to develop yourself, your career, and learn new skills. Confident interpersonal and communication skills, thriving in social situations through engagement with customers. Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits: We appreciate our employees\’ efforts and offer some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts from retail and hospitality businesses via our online benefits platform (TELUS Health). Access to counselling services, digital health, and well-being advice through TELUS Health. Health cash plans. Wide range of internal development courses to support personal and professional growth throughout your career with the Group. Access to apprenticeships & accredited qualifications—earn while you learn and gain nationally recognized qualifications (England only). Discounted gym memberships at JD Gyms. Access to colleague networks to share experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to the JD Foundation. Employer engagement forums to influence positive change. Incremental holiday allowance. #J-18808-Ljbffr
Store Collague - Full Time employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Collague - Full Time
✨Tip Number 1
Familiarise yourself with the products and services offered by JD Group. Being knowledgeable about the product range will not only help you engage customers effectively but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you build confidence in greeting customers, addressing their needs, and upselling products, which are key aspects of the Sales Assistant role.
✨Tip Number 3
Showcase your flexibility and willingness to work various shifts by being open about your availability. Highlighting your adaptability can make you a more attractive candidate, especially in a fast-paced retail environment.
✨Tip Number 4
Network with current employees or join relevant online forums to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during interviews.
We think you need these skills to ace Store Collague - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you exceeded sales targets or provided exceptional service, as these are key aspects of the Store Colleague role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for JD Group and how your skills align with their values and objectives.
Highlight Key Skills: In your application, focus on skills such as communication, teamwork, and flexibility. Provide examples of how you've successfully worked in a fast-paced environment and handled customer queries effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at JD GROUP
✨Show Your Enthusiasm
As a Sales Assistant, your energy and enthusiasm are key. Make sure to express your passion for customer service and retail during the interview. Share examples of how you've gone above and beyond to help customers in the past.
✨Know the Brand
Familiarise yourself with JD Group's products and values before the interview. Being able to discuss specific products or promotions shows that you're genuinely interested in the role and the company.
✨Demonstrate Team Spirit
Collaboration is crucial in a retail environment. Be prepared to discuss how you work well in teams and share examples of successful teamwork from your previous experiences. Highlight your flexibility and willingness to support colleagues.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Sales Assistant. Prepare responses on how you would handle difficult customers or upsell products. This will demonstrate your problem-solving skills and customer focus.
