Farm Technical Support Technician - Southern England

Farm Technical Support Technician – Southern England Farm Technical Support Technician – Southern England 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Through its commitment to the Science of Healthier Animals , our company offers veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. Our company is dedicated to preserving and improving the health, well-being and performance of animals and the people who care for them. Our company has a range of market leading monitoring and milking equipment which is sold directly to farmers and installed by approved third parties. The role will form part of our product support function within the Ruminant Business Unit of Animal Health. A typical day would look like undertaking site surveys for our equipment, coordinating, delivering and assessing installations of that equipment, training up users in the hardware and software aspects of the monitoring equipment and being responsible for coordinating the response on any post-sales issues the customer may have. Success would look like more farmers using our equipment and being part of a highly functioning team. The primary activities include but are not limited to: Lead on all post-sales aspects for our range of livestock intelligence equipment (monitoring, milking, reading and weighing) Completion and review of site surveys for monitoring equipment Co-ordination and approval of installations In person onboarding of new users of the equipment Co-ordination of post-sales issues to ensure an efficient resolution and positive experience for the customer Maintain Salesforce CRM with work orders and customer interactions Regular contact with colleagues in the local regional team (sales and veterinary) Skills Required Working knowledge of milking equipment, particularly electronics Experience of working on dairy farms Presentation skills to small groups on technical subjects Administrative upkeep of databases, e.g. CRM Strong client-facing and communication skills Advanced troubleshooting, problem-solving and multi-tasking skills Basic Information Technology, Computer knowledge Closing date for applications: 30th June 2025 Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Other and Customer Service Industries Pharmaceutical Manufacturing and Biotechnology Research Referrals increase your chances of interviewing at MSD by 2x Sign in to set job alerts for “Technical Support Technician” roles. London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 1 week ago Croydon, England, United Kingdom 1 day ago Exeter, England, United Kingdom 1 week ago London Area, United Kingdom £30,000.00-£30,000.00 22 hours ago London, England, United Kingdom 1 week ago Poole, England, United Kingdom 1 week ago Newcastle Upon Tyne, England, United Kingdom 1 week ago Guildford, England, United Kingdom 16 hours ago London, England, United Kingdom 2 weeks ago Help Desk Specialist / 2nd Line Technical Support Specialist London Area, United Kingdom $30,000.00-$35,000.00 3 weeks ago Manchester, England, United Kingdom 3 days ago Junior Technical Support Specialist – Route into Tech London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 2 weeks ago Wilmslow, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 days ago London, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr