Senior UX Researcher

Senior UX Researcher

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead user research to shape amazing digital experiences and drive product strategy.
  • Company: Join Compare the Market, a mission-driven company making financial decisions easy for everyone.
  • Benefits: Enjoy hybrid working, generous holidays, private healthcare, and personal development opportunities.
  • Why this job: Be part of a culture that values innovation and empowers you to grow your career.
  • Qualifications: Expertise in UX research methods, storytelling, and experience in agile teams required.
  • Other info: We welcome diverse applicants and support adjustments throughout the application process.

The predicted salary is between 43200 - 72000 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

At Compare the Market our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day.

It\’s why we\’re on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves!
We change lives by making it simple to switch and save money, and that\’s why good things happen when you meerkat.

We\’d love you to be part of our journey.

We\’re looking for a Senior UX Researcher who\’s as passionate about understanding people as they are about shaping amazing digital experiences. This role isn\’t just about doing research, it\’s about driving strategy, influencing roadmaps, and building a research culture that powers better decisions, faster.

What you\’ll be doing:

• Leading on research strategies that champion user needs, behaviours, and motivations, so we build the right thing, the right way.

• From defining objectives to selecting methods, recruiting participants, running sessions and analysing findings – you\’ll own the end-to-end process across multiple complex initiatives.

• Turning insights into clear, compelling stories and practical recommendations that guide product, design, and business decisions.

• Working with Product Managers, Designers, Engineers, and Analysts to embed user insight into every step of the product lifecycle.

• Advocating evidence-based decision making and support stakeholders in understanding and applying research principles.

• Spot cross-cutting patterns, connect the dots, and provide strategic insights that elevate the holistic customer experience.

What we\’d ideally like to see from you:

  • Expertise in qualitative and quantitative research methods
  • Skilled in planning and delivering end-to-end studies
  • Ability to distil data into insights
  • Storytelling wizard, an ability to engage and influence diverse audiences
  • Deep understanding of UX and user-centred design
  • Comfortable in agile, cross-functional teams
  • Fluent in tools like UserTesting (or similar platforms)
  • Able to connect research to product strategy and business goals
  • Experienced mentor with a passion for growing others

Everyone is welcome. Be you.
This means we\’re excited to hear from people with a range of skills, experiences, and ideas. We don\’t expect you to tick all the boxes, but we\’d love to hear what makes you great for this role.

Our people bring our purpose to life. We champion a culture of innovation and challenge.
There\’s something for everyone.
We\’re a place of opportunity. You\’ll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people.

And then there\’s our benefits. For us, it\’s not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid development, wellbeing and CSR days, we\’ve pretty much got you covered!

We are committed to offering equal chances to you throughout the application process, so if you require any special adjustments to be made, please let us know. We will work with you to make any appropriate arrangements.

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Senior UX Researcher employer: Compare the Market

At Compare the Market, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. As a Senior UX Researcher, you'll not only have the opportunity to shape user experiences but also enjoy a supportive environment that prioritises your professional growth with access to development opportunities, generous benefits, and a commitment to work-life balance through hybrid working arrangements. Join us in making financial decision-making accessible for everyone while being part of a team that values your unique contributions and perspectives.
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Contact Detail:

Compare the Market Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior UX Researcher

✨Tip Number 1

Familiarise yourself with Compare the Market's mission and values. Understanding their focus on user experience and financial decision-making will help you align your insights and recommendations with their goals during discussions.

✨Tip Number 2

Prepare to discuss specific examples of how you've influenced product strategy through UX research in previous roles. Highlighting your ability to connect research findings to business outcomes will demonstrate your value to the team.

✨Tip Number 3

Showcase your storytelling skills by preparing a compelling narrative around a past project. This will not only illustrate your research process but also your ability to engage diverse audiences, which is crucial for this role.

✨Tip Number 4

Be ready to discuss your experience with agile methodologies and cross-functional teams. Emphasising your adaptability and collaboration skills will resonate well with Compare the Market's dynamic work environment.

We think you need these skills to ace Senior UX Researcher

Qualitative Research Methods
Quantitative Research Methods
End-to-End Study Planning
Data Analysis
Storytelling Skills
User-Centred Design
Agile Methodologies
Cross-Functional Collaboration
UserTesting Proficiency
Strategic Insight Development
Mentoring and Coaching
Stakeholder Engagement
Evidence-Based Decision Making
Pattern Recognition

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Senior UX Researcher position. Tailor your application to highlight how your experience aligns with their needs.

Showcase Your Expertise: In your CV and cover letter, emphasise your expertise in qualitative and quantitative research methods. Provide specific examples of past projects where you successfully led research strategies and influenced product decisions.

Craft a Compelling Narrative: Use storytelling techniques to present your insights and experiences. Make sure to connect your research outcomes to business goals and product strategies, demonstrating your ability to influence diverse audiences.

Highlight Collaboration Skills: Mention your experience working in agile, cross-functional teams. Illustrate how you've collaborated with Product Managers, Designers, and Engineers to embed user insights into the product lifecycle.

How to prepare for a job interview at Compare the Market

✨Showcase Your Research Expertise

Be prepared to discuss your experience with both qualitative and quantitative research methods. Highlight specific projects where you led end-to-end studies, detailing the objectives, methods used, and the impact of your findings on product decisions.

✨Demonstrate Storytelling Skills

Since this role requires turning insights into compelling stories, practice articulating your research findings in a way that engages diverse audiences. Use examples from your past work to illustrate how your storytelling influenced product or design decisions.

✨Connect Research to Business Goals

Understand how your research can align with the company's strategic objectives. Be ready to discuss how you've previously connected user insights to product strategy and business goals, showcasing your ability to advocate for evidence-based decision making.

✨Emphasise Collaboration in Agile Teams

This position involves working closely with cross-functional teams. Share experiences where you collaborated with Product Managers, Designers, and Engineers, and explain how you embedded user insights into the product lifecycle to enhance the overall customer experience.

Senior UX Researcher
Compare the Market
Location: London
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