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- Tasks: Lead sales and client engagement in a luxury fine jewellery department.
- Company: Join a prestigious retail environment focused on luxury products.
- Benefits: Enjoy a dynamic work culture with opportunities for professional growth.
- Why this job: Be part of a team that delivers world-class customer experiences in luxury retail.
- Qualifications: 7+ years in luxury retail, strong leadership, and client relationship skills required.
- Other info: Ideal for those passionate about fine jewellery and watches.
The predicted salary is between 48000 - 84000 £ per year.
Our client is seeking an experienced and driven Fine Jewellery Manager to lead the commercial and operational performance of a key location within a prestigious retail environment. This role offers the opportunity to play a pivotal role in developing the fine jewellery and watches category.
The successful candidate will demonstrate strong leadership, in-depth knowledge of luxury retail, and an unwavering focus on delivering world-class customer experiences.
Key Responsibilities- Drive overall sales performance and client engagement within the department.
- Implement tailored in-store client experiences and events to attract and retain high-value customers.
- Lead CRM initiatives, new client acquisition strategies, and customer retention efforts.
- Participate in high-end networking events and track business development outcomes.
- Mentor and support team members in client development and relationship-building.
- Ensure premium visual merchandising standards are maintained.
- Work closely with product and planning teams to manage inventory and product availability.
- Monitor key lines and ensure top-performing products are consistently replenished.
- Maintain full understanding of back-office procedures, including reporting, store operations, and loss prevention.
- Control shrinkage and oversee stock audit processes.
- Adhere to company policies around cash handling, authorisations, and internal compliance protocols.
- Recruit, train, and manage a team of high-performing sales associates and specialists.
- Conduct regular performance reviews and identify team members for development.
- Motivate and inspire the team through daily briefings and goal-setting.
- Uphold exceptional standards of presentation, grooming, and customer service across the team.
- Ensure full compliance with health & safety policies, store procedures, and operational best practices.
- Participate in stock takes and out-of-hours business activities when required.
- Minimum 7 years’ experience in luxury retail, preferably with a focus on fine jewellery and/or watches.
- Proven ability to lead a high-performing team and exceed sales targets.
- Strong clienteling skills and experience managing VIP or HNW customer relationships.
- Excellent communication, leadership, and business acumen.
- Highly organised with a detail-oriented mindset and a polished, professional appearance.
If you are a commercially minded leader with a passion for luxury and expertise in fine jewellery or watches, we would be delighted to hear from you.
Fine Jewellery Manager employer: MŌDUM
Contact Detail:
MŌDUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fine Jewellery Manager
✨Tip Number 1
Network within the luxury retail sector. Attend industry events, exhibitions, and trade shows where you can meet professionals in fine jewellery and watches. Building relationships with key players can give you insights into job openings and recommendations.
✨Tip Number 2
Showcase your leadership skills by participating in community or industry-related projects. This not only enhances your CV but also demonstrates your ability to lead and develop teams, which is crucial for the Fine Jewellery Manager role.
✨Tip Number 3
Familiarise yourself with the latest trends in fine jewellery and watches. Being knowledgeable about current market trends and customer preferences will help you stand out during interviews and discussions with potential employers.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven sales and client engagement in previous roles. Highlighting your achievements in these areas will demonstrate your capability to excel as a Fine Jewellery Manager.
We think you need these skills to ace Fine Jewellery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury retail, particularly in fine jewellery and watches. Emphasise your leadership roles and any specific achievements related to sales performance and client development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the fine jewellery market. Mention specific examples of how you've driven sales and enhanced customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as team management, visual merchandising, and operational excellence. Use concrete examples to demonstrate your expertise in these areas.
Showcase Your Client Engagement Strategies: Discuss your experience with clienteling and CRM initiatives. Provide examples of successful strategies you've implemented to attract and retain high-value customers, as this is crucial for the role.
How to prepare for a job interview at MŌDUM
✨Showcase Your Luxury Retail Experience
Make sure to highlight your 7+ years of experience in luxury retail during the interview. Discuss specific examples where you successfully led a team or exceeded sales targets, particularly in fine jewellery or watches.
✨Demonstrate Clienteling Skills
Prepare to discuss your approach to building and maintaining relationships with high-net-worth clients. Share any successful strategies you've implemented for client acquisition and retention, as this is crucial for the role.
✨Emphasise Leadership Qualities
Be ready to talk about your leadership style and how you've motivated teams in the past. Provide examples of how you've conducted performance reviews and developed team members, as strong leadership is key for this position.
✨Understand Operational Excellence
Familiarise yourself with back-office procedures and operational best practices. Be prepared to discuss how you've managed inventory, maintained visual merchandising standards, and ensured compliance with company policies in previous roles.
