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- Tasks: Keep guest rooms spotless and welcoming by cleaning, restocking, and maintaining hygiene standards.
- Company: Join a dynamic hospitality team dedicated to providing exceptional guest experiences.
- Benefits: Enjoy flexible hours, paid holidays, free lunch, and career growth opportunities.
- Why this job: Perfect for those who love a fast-paced environment and want to make guests feel at home.
- Qualifications: Experience in housekeeping is preferred; must be detail-oriented and have a positive attitude.
- Other info: Full training provided, with potential for an apprenticeship and access to financial perks.
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Clean and tidy guest rooms to established standards.
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Change bed linens, replace towels, empty trash bins and restock amenities.
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Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
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Sanitize surfaces thoroughly for hygiene maintenance.
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Maintain stock levels of cleaning supplies and toiletries.
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Promptly report any maintenance issues or damages.
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Follow supervisor instructions and adhere to safety protocols.
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Ensure the security of guest rooms and the privacy of the guests.
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Provide professional and respectful service to guests and respond to their requests promptly.
Person specification
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Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions., * Physical ability to lift, bend, and stand for extended periods.
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The ability to work individually and as part of a team.
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Strong time management skills.
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Attention to detail.
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Flexibility and willingness to learn.
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A ‘Can Do’ attitude.
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Adaptability to organisational needs.
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Ability to prioritise and multi-task.
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Capability to provide excellent customer service.
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Self-motivation and accountability.
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Ability to work confidentially and with integrity.
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Ability to work under pressure and to follow instructions.
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Awareness of safety regulations and compliance.
Flexibility
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You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
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Up to 28 days paid holidays.
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A permanent job with flexible working hours to suit your lifestyle.
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Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
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Free Lunch on duty (site dependant).
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Full on-site training.
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Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
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Career progression with the opportunity to undertake a HotelCare Apprenticeship.
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Automatic Enrolment into a workplace pension, after 3 months’ service.
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Recognition, incentives and awards.
Room Attendant employer: Hotelcare
Contact Detail:
Hotelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Make sure to highlight any previous experience you have in housekeeping or similar roles. Employers love to see that you understand the demands of the job and can hit the ground running.
✨Tip Number 2
Demonstrate your attention to detail during the interview. You could mention specific cleaning tasks you've excelled at in the past, showing that you take pride in your work and understand the importance of maintaining high standards.
✨Tip Number 3
Show your flexibility and willingness to learn by discussing how you've adapted to different situations in previous jobs. This will reassure us that you're ready to handle the dynamic nature of the hospitality industry.
✨Tip Number 4
Emphasize your customer service skills. Share examples of how you've gone above and beyond to meet guest needs, as this is crucial for a role where guest satisfaction is key.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in housekeeping or similar roles within the hospitality industry. Mention specific tasks you have performed that align with the job description, such as cleaning guest rooms and maintaining hygiene standards.
Showcase Your Skills: Demonstrate your strong time management skills, attention to detail, and ability to work both independently and as part of a team. Use examples from past experiences to illustrate these qualities.
Express Your 'Can Do' Attitude: In your application, convey your flexibility and willingness to learn. Employers appreciate candidates who can adapt to changing needs and maintain a positive attitude under pressure.
Professional Presentation: Ensure your CV and cover letter are well-organized and free of errors. A neat and professional presentation reflects your attention to detail, which is crucial for a Room Attendant role.
How to prepare for a job interview at Hotelcare
✨Show Your Attention to Detail
During the interview, emphasize your ability to notice small details. Mention specific examples from your previous experience where your attention to detail made a difference in maintaining cleanliness and guest satisfaction.
✨Demonstrate Your Customer Service Skills
Be prepared to discuss how you handle guest requests and complaints. Share instances where you provided excellent service, showcasing your 'Can Do' attitude and adaptability to different situations.
✨Highlight Your Teamwork and Flexibility
Talk about your experience working in a team environment and your willingness to adapt to changing needs. Provide examples of how you've successfully collaborated with others to achieve common goals.
✨Prepare for Safety Protocol Questions
Since safety is crucial in this role, be ready to answer questions about safety regulations and compliance. Familiarize yourself with common safety practices in housekeeping to demonstrate your awareness and commitment.
