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- Tasks: Engage and excite customers while achieving personal KPIs in a vibrant retail environment.
- Company: Join New Balance, a family-oriented sportswear brand committed to growth and development.
- Benefits: Enjoy competitive pay, a bonus scheme, generous discounts, and flexible uniforms.
- Why this job: Be part of an inclusive team that values your passion for retail and customer service.
- Qualifications: Team player with customer service skills and a desire to learn; basic maths required.
- Other info: Flexible work schedule includes weekends and holidays; great opportunities for personal development.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador, as well as your genuine love for working with customers. Apply now for the chance to join an incredible team! MAJOR ACCOUNTABILITIES: Achieve personal KPIs and contribute to overall store performance. Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store. Help to ensure the store remains as commercial as possible following company guidelines. Adhere to company’s policies and procedures. Responsible for maintaining health, safety, and environmental standards in store. Perform other duties as required by the management team. REQUIREMENTS FOR SUCCESS: Team Player Demonstrate customer service skills A passion for retail and sales Desire to learn Ability to perform basic maths and general retail operational processes Effective communication skills Flexible work schedule including weekends and holidays ADDITIONAL BENEFITS: Competitive compensation Potential to earn more through our Retail Bonus Scheme Great development opportunities Inclusive working environments across all our European locations Generous staff discount Project involvement across our European region Flexible uniform package #J-18808-Ljbffr
Retail Associate (38 hours) - Gunwharf Quays employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (38 hours) - Gunwharf Quays
✨Tip Number 1
Familiarise yourself with New Balance's brand values and product range. Understanding their mission and the specific products they offer will help you engage with customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, ensuring you can deliver total satisfaction from the moment they enter the store.
✨Tip Number 3
Show your enthusiasm for retail by staying updated on current trends in sportswear and retail strategies. Being knowledgeable about the latest styles and customer preferences will make you a valuable asset to the team.
✨Tip Number 4
Be ready to discuss your flexibility in working hours during the interview. Highlighting your willingness to work weekends and holidays shows your commitment to the role and aligns with the store's needs.
We think you need these skills to ace Retail Associate (38 hours) - Gunwharf Quays
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Balance as a brand. Highlight your passion for sportswear and how it aligns with their values in your application.
Tailor Your CV: Make sure your CV reflects your customer service skills and any relevant retail experience. Use specific examples that demonstrate your ability to engage and educate customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention your desire to be a brand ambassador and how you can contribute to achieving store KPIs.
Highlight Teamwork and Flexibility: Emphasise your ability to work as part of a team and your flexibility regarding working hours. This is crucial for a retail associate role, especially during weekends and holidays.
How to prepare for a job interview at New Balance
✨Show Your Passion for Retail
Make sure to express your genuine love for retail during the interview. Share specific examples of how you've engaged with customers in the past and what excites you about working in a retail environment.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to customer service. Think of scenarios where you went above and beyond for a customer, as this will highlight your ability to deliver total customer satisfaction, which is crucial for the role.
✨Be a Team Player
Emphasise your ability to work well within a team. Share experiences where you collaborated with colleagues to achieve common goals, as this aligns with the company's focus on teamwork and store performance.
✨Understand the Brand
Familiarise yourself with New Balance's values and products. Being able to discuss the brand's mission and how you can contribute to it will show that you're not just looking for any job, but that you genuinely want to be part of their family.
