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For Companies At a Glance
- Tasks: Drive sales of Elemis products and provide exceptional customer service.
- Company: Join the vibrant team at Sephora, a leader in beauty retail.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Be part of a passionate team promoting sustainability and premium skincare.
- Qualifications: Sales experience and a passion for skincare are essential.
- Other info: Flexible hours and opportunities for growth within the company.
The predicted salary is between 24000 - 36000 £ per year.
As our Retail Sales Assistant, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis products. Your passion for Elemis and providing exceptional product knowledge to ensure strong sales KPIs are essential in this role.
As a retail expert, you will ensure link selling and eventing is key to your remit reporting into the Retail Development Consultant. Your organisation and attention to detail will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
What Will You Do?
- Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, striving to exceed set targets.
- Raise awareness of the Elemis brand and educate clients in the product and range.
- Participate fully in promotional / PR activity and ensure the success of the promotion and/or event.
- Ensure products prescribed are appropriate to clients' needs and take into account medical contraindications.
- Assist the Account Management Team in accurately recording sales figures and stock levels to meet and exceed KPIs as agreed by the business.
- Maintain the Elemis counter to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and handle any client complaints promptly, consulting the Account Management Team in all cases.
- Keep all details regarding clients in the strictest of confidence, locked away, and never discuss information with inappropriate parties either inside or outside of the Company.
Sustainability Responsibility
- Ensure all duties carried out and actions completed in every aspect of your role contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.
- Be mindful of Elemis’ sustainability pledge when ordering Testers and Professional grade Products.
- Be mindful of Elemis’ sustainability pledge when planning and executing Promotional activities, reducing waste wherever possible.
- Carry out other duties as requested by management from time to time.
The Perfect Candidate:
- Proven track record in sales and link selling.
- Good level and standard of UK/European education or equivalent.
- Proven sales record.
- Passionate in achieving results in a target driven environment.
- Previous experience working with a premium skincare brand with colour Elemis treatment and product knowledge.
- Knowledge of the Elemis Company philosophy.
What We Offer You!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more).
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more.
- Generous Holiday Allowance, increasing with length of service.
- Company Pension Scheme.
- Bonus/Commission Scheme.
- Healthcare Cash Plan (with Dental).
- Employee Assistance Programme for all Associates and their families.
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards.
- Much, much more!
Some benefit eligibility is based on length of service or contract type.
Retail Sales Assistant employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the Elemis product range and their unique selling points. This will not only help you in interviews but also demonstrate your genuine passion for the brand, which is crucial for a Retail Sales Assistant role.
✨Tip Number 2
Engage with current employees or customers of Elemis to gain insights into their experiences. This can provide you with valuable information that you can use to tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss your previous sales experiences and how you've successfully met targets in the past. Be ready to share specific examples that highlight your skills in link selling and customer service.
✨Tip Number 4
Showcase your understanding of sustainability practices, especially as they relate to the Elemis brand. Being knowledgeable about their sustainability goals can set you apart from other candidates and align you with the company's values.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Showcase Your Passion: Emphasise your passion for the Elemis brand and skincare products in your application. Share any relevant experiences that demonstrate your enthusiasm and knowledge about the products, as this will resonate well with the hiring team.
Highlight Sales Experience: Make sure to detail your previous sales experience, particularly in a retail environment. Use specific examples of how you have met or exceeded sales targets, and mention any experience with link selling or promotional activities.
Professional Presentation: Ensure your CV and cover letter are professionally formatted and free from errors. A clean, well-organised application reflects your attention to detail, which is crucial for maintaining high standards in a retail setting.
How to prepare for a job interview at ELEMIS
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Elemis and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and help you connect with the interviewer.
✨Highlight Your Sales Experience
Prepare specific examples from your past roles where you successfully drove sales or exceeded targets. This will showcase your ability to meet the expectations of a Retail Sales Assistant and prove that you can contribute to the company's success.
✨Demonstrate Product Knowledge
Familiarise yourself with the Elemis product range and be ready to discuss their benefits. Showing that you understand the products will not only impress the interviewer but also indicate that you are prepared to educate clients effectively.
✨Emphasise Customer Service Skills
Be ready to talk about how you handle customer complaints and ensure high standards of service. Providing examples of how you've gone above and beyond for customers in the past will highlight your commitment to exceptional client experiences.
