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- Tasks: Manage a team of paralegals and oversee legal service delivery.
- Company: Vario, part of Pinsent Masons, is a leading alternative legal services provider.
- Benefits: Enjoy flexible working, 25 days annual leave, and tailored career development.
- Why this job: Join a dynamic team focused on delivering world-class legal services with a supportive culture.
- Qualifications: Experience in disputes, managing teams, and delivering legal services in high-volume environments.
- Other info: This role offers a 10-month fixed term contract within the Disputes team.
The predicted salary is between 43200 - 72000 £ per year.
Social network you want to login/join with: Vario is a market leading alternative legal services provider within the law firm, Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons which incorporates; Flexible Services, Consulting and Technology, Legal Project Management and Managed Legal Services (MLS). This role sits within our MLS team. As the Vario team grows, we are recruiting a Delivery Manager on a 10-month fixed term contract to support our MLS Delivery teams in ensuring that we are delivering a world class legal service to our practice groups and external clients. The role will support our engagement strategies with both sectors and groups and focus on the pastoral care and development of our legal delivery teams and their capabilities. The successful candidate will: Line manage a team of paralegals focused ondelivery of work to both lawyers and externalclients. This will include day to daysupervision, training &development, and management ofdirect reports Supervise the delivery of legalservices to end users Service delivery managementsupport on engagements asrequired. This includes resourceplanning, quality assurance,output/efficiencyreviews and progress reporting Continually develop delivery modelsto ensure best in class service Develop effective workingrelationships across relevantpractice groups and sectors Work with Resource Managementto effectively manage the allocationof work, and monitor/managecapacity and workload levels Our standard working hours are 9.30am-5.30pm, however, we are happy to consider flexible working requests. Please note, this role will sit within our Disputes team. Candidate Overview We are looking for candidates who ideally hold the following skills and experience: Experience of working on disputes related matter types Alternative legal services experience Demonstrable experience ofmanaging a high performingteam of legal professionals Experience in managing thedelivery of legal services in a highvolume, multi-locationenvironment Experience ofinfluencingstakeholders in alargecommercial law firm topromotethe benefits ofutilisingalternative servicedeliverymodels Significant experience of workingwith performance metrics toensure best in class servicedelivery What can we offer you? Tailored career development and support within our award-winning team Agile working (the opportunity to work from home, subject to diary commitments) Carers’ leave (up to five paid days’ leave towards caring responsibilities) 25 days’ annual leave entitlement and the opportunity to purchase or roll over 5 days Contributory pension of up to 5% Death in service cover (4 x base salary) Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan #J-18808-Ljbffr
Delivery Manager, Disputes employer: Pinsent Masons
Contact Detail:
Pinsent Masons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager, Disputes
✨Tip Number 1
Familiarise yourself with the unique aspects of Vario and its role within Pinsent Masons. Understanding their approach to alternative legal services will help you articulate how your experience aligns with their values during discussions.
✨Tip Number 2
Network with current or former employees of Vario to gain insights into the company culture and expectations for the Delivery Manager role. This can provide you with valuable information that may not be publicly available.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to manage high-performing teams and deliver legal services effectively. Be ready to discuss how you've influenced stakeholders in previous roles.
✨Tip Number 4
Showcase your understanding of performance metrics and how they relate to service delivery. Being able to discuss how you've used metrics to improve efficiency and quality in previous positions will set you apart.
We think you need these skills to ace Delivery Manager, Disputes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing legal teams and delivering legal services, especially in disputes. Use specific examples that demonstrate your ability to manage high-performing teams and your familiarity with alternative legal services.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities of the Delivery Manager position, particularly your experience in resource planning and stakeholder management.
Highlight Relevant Skills: Emphasise skills that are crucial for this role, such as team management, quality assurance, and performance metrics. Provide concrete examples of how you've successfully influenced stakeholders and improved service delivery in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is vital for this role.
How to prepare for a job interview at Pinsent Masons
✨Understand the Role
Make sure you have a clear understanding of the Delivery Manager position within the Disputes team. Familiarise yourself with the responsibilities, especially around managing paralegals and ensuring high-quality service delivery.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing legal teams and delivering services in a high-volume environment. Be ready to provide specific examples that demonstrate your ability to influence stakeholders and manage performance metrics.
✨Emphasise Team Development
Highlight your approach to training and developing team members. Discuss how you’ve successfully supported the growth of your team in past roles, as this is crucial for the pastoral care aspect of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s engagement strategies and how they measure success in service delivery. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
