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- Tasks: Join us as a Senior Support Engineer, providing top-notch 3rd line support for network and WiFi infrastructure.
- Company: We're a leading provider of managed IT services for over 10,000 clients in the UK.
- Benefits: Enjoy a hybrid work model with travel opportunities and potential for overtime pay.
- Why this job: Be part of a successful team expanding across Europe while enhancing your networking skills.
- Qualifications: Experience in IT support, strong networking knowledge, and troubleshooting skills are essential.
- Other info: Candidates must be based in the UK and eligible to work without visa sponsorship.
The predicted salary is between 36000 - 60000 £ per year.
One of my long-standing clients is hiring for an exciting new opportunity, they provide infrastructure, WiFi leased line Internet managed switch infrastructure and VoIP telephony to over 10,000 clients in the UK\’s flexible workspace, co-working, hospitality, and commercial real estate industries. They\’ve had huge success in the UK and are looking to expand their technical support capability. The senior Support Engineer plays a pivotal role in supporting key customers. You will be providing in depth 3rd line support on network and WiFi infrastructure for clients across the UK and Europe. This role is hybrid with approx. 3 days p/w on-site but also comes with the opportunity to travel to customer sites and get involved with project work and installs including the potential for overtime. Must have skills/experience: Experience working throughout various levels or IT helpdesks from 1st – 3rd line support Strong focus on networking Experience troubleshooting Routers, Switches, Firewalls In-Depth understand of network infrastructure Experience with wired network technologies eg Cisco, HP/Aruba, Juniper, Fortinet Experience with infrastructure WiFi technologies eg Ruckus, Unifi, Meraki Strong communications skills Beneficial skills: Advanced level network diagnostics, experience with wireshark and/or similar technology Experience in a systems int…
Network Engineer employer: Spectrum IT Recruitment (South) Ltd
Contact Detail:
Spectrum IT Recruitment (South) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer
✨Tip Number 1
Make sure to highlight your experience with various levels of IT helpdesk support. Since the role requires a strong background in 1st to 3rd line support, be prepared to discuss specific scenarios where you successfully resolved complex networking issues.
✨Tip Number 2
Familiarize yourself with the specific networking technologies mentioned in the job description, such as Cisco, HP/Aruba, and Fortinet. Being able to speak knowledgeably about these technologies during your interview will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Since this position involves supporting clients across the UK and Europe, emphasize any previous experience you have working with international clients or on-site installations. This will show that you are comfortable with travel and can adapt to different environments.
✨Tip Number 4
Prepare to discuss your troubleshooting skills in detail, especially regarding routers, switches, and firewalls. Be ready to provide examples of how you've diagnosed and resolved network issues, as this is crucial for the senior Support Engineer role.
We think you need these skills to ace Network Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and required skills for the Network Engineer position. Tailor your application to highlight your relevant experience in 1st to 3rd line support and networking.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with troubleshooting routers, switches, and firewalls. Mention specific technologies you have worked with, such as Cisco, HP/Aruba, or Fortinet, to demonstrate your expertise.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that illustrate your ability to communicate effectively with clients and team members, especially in a technical context.
Tailor Your Cover Letter: Craft a personalized cover letter that explains why you are interested in this specific position and how your background aligns with the company's needs. Mention your willingness to travel and engage in project work, as this is a key aspect of the role.
How to prepare for a job interview at Spectrum IT Recruitment (South) Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with networking technologies, especially routers, switches, and firewalls. Highlight specific projects where you successfully troubleshot network issues or implemented solutions.
✨Demonstrate Communication Skills
Since strong communication skills are essential for this role, practice explaining complex technical concepts in simple terms. Be ready to share examples of how you've effectively communicated with clients or team members in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to troubleshoot a network issue or design a Wi-Fi solution. Think through your approach and be ready to explain your reasoning.
✨Research the Company and Its Clients
Familiarize yourself with the company's services and the industries they serve. Understanding their client base will help you tailor your responses and show that you're genuinely interested in the role and the company.
