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- Tasks: Engage customers over the phone, process orders, and upsell products.
- Company: Join a dynamic team at our Head Office in Fareham, Hampshire.
- Benefits: Enjoy a starting salary of £27,000, increasing after probation, plus 25 days holiday.
- Why this job: Be part of a fast-paced environment where your sales skills can shine and grow.
- Qualifications: Excellent communication skills and sales experience are essential; must be organised and proactive.
- Other info: Death in Service Life Cover after one year; great for career growth!
The predicted salary is between 22700 - 30000 £ per year.
Social network you want to login/join with: We are looking to recruit an experienced and professional Sales Advisor based at our Head Office in Fareham, Hampshire, who has the skills and competencies to successfully secure and process orders over the telephone. The role of Sales Advisor involves the following main key tasks: providing a high level of customer service over the telephone securing an order by converting a call into a confirmed order upselling products/services wherever practicably possible processing orders and bookings taking payment details and processing the payment dealing with customer enquiries and queries supporting other members of the team. The Ideal Sales Advisor Excellent telephone manner – remaining friendly, polite, and professional at all times. Great communication, interpersonal, and IT skills. Very good attention to detail to ensure accuracy of information, eg correct address, post code, contact name, contact numbers, and location details. Very good sales experience with knowledge and understanding of the sales process and upselling. Good organisation skills, with the ability to use own initiative. Hardworking and conscientious. Positive, motivated, and pro-active. Reliable, flexible, and adaptable. Ability to remain calm and patient when under pressure. Ability to work within a busy and fast-paced customer focused sales environment. Reward Starting Salary £27,000 pa, increasing to £28,113 pa after the completion of a successful 6 month probation period 25 days holiday which increases to 27 after 5 years service, and 30 after 10 years service Death in Service Life Cover after 1 year’s service #J-18808-Ljbffr
Sales Advisor employer: L&S Waste Management
Contact Detail:
L&S Waste Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with our products and services before the interview. Understanding what we offer will help you confidently upsell during your conversations, showcasing your sales experience.
✨Tip Number 2
Practice your telephone manner by role-playing with a friend or family member. This will help you remain friendly and professional under pressure, which is crucial for a Sales Advisor role.
✨Tip Number 3
Brush up on your IT skills, especially if you're not familiar with order processing systems. Being tech-savvy will allow you to handle customer enquiries and process orders efficiently.
✨Tip Number 4
Demonstrate your organisational skills by preparing a list of potential customer queries and how you would address them. This shows initiative and readiness to support both customers and team members.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and skills that match the job description. Emphasise your telephone manner, customer service experience, and any upselling achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've successfully converted calls into orders and handled customer queries.
Highlight Attention to Detail: In your application, demonstrate your attention to detail by mentioning how you ensure accuracy in processing orders and handling customer information. This is crucial for the role.
Showcase Your Soft Skills: The role requires excellent communication and interpersonal skills. Use your application to provide examples of how you've remained calm under pressure and worked effectively in a fast-paced environment.
How to prepare for a job interview at L&S Waste Management
✨Showcase Your Telephone Skills
Since the role requires an excellent telephone manner, practice speaking clearly and confidently. During the interview, demonstrate your ability to communicate effectively, as this will be crucial in securing orders over the phone.
✨Highlight Your Sales Experience
Be prepared to discuss your previous sales experience in detail. Share specific examples of how you've successfully upsold products or services, and explain your understanding of the sales process to show you’re a good fit for the role.
✨Demonstrate Attention to Detail
The job requires accuracy in processing orders and customer information. During the interview, mention instances where your attention to detail made a difference, and be sure to ask clarifying questions if needed to show your thoroughness.
✨Stay Calm Under Pressure
Given the fast-paced environment, it’s important to convey your ability to remain calm and patient. Share examples from past experiences where you successfully managed stressful situations, highlighting your organisational skills and initiative.
