At a Glance
- Tasks: Maintain and repair HGVs at customer sites, ensuring top-notch service.
- Company: Zenith Vehicles has been a trusted name in transport solutions since 1989.
- Benefits: Enjoy competitive pay, overtime opportunities, and a range of employee perks.
- Why this job: Join a skilled team focused on quality work and customer satisfaction.
- Qualifications: NVQ Level 3 in Heavy Vehicle Maintenance & Repair is essential.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 38000 - 51000 £ per year.
Join to apply for the Mobile HGV Technician role at Zenith Vehicles
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Join to apply for the Mobile HGV Technician role at Zenith Vehicles
Salary starting from: £49,920 – £52,260
Location: If you are a Trailer technician/HGV Technician based in the London Heathrow area, we would love to hear from you.
Since 1989 our customers have trusted us to keep them moving. Over the last 35 years we\’ve built incredible teams, products and services that allow us serve our valued customers in the best way, no matter what their transport needs.
Salary starting from: £49,920 – £52,260
Location: If you are a Trailer technician/HGV Technician based in the London Heathrow area, we would love to hear from you.
Since 1989 our customers have trusted us to keep them moving. Over the last 35 years we\’ve built incredible teams, products and services that allow us serve our valued customers in the best way, no matter what their transport needs.
Our specialist teams manage more than 51,000 commercial vehicles and specialist assets, our market-leading technology enables us to maximise fleet availability, control costs and ensure compliance.
As our industry evolves, we continue to invest in our mobile-based maintenance solutions ensuring we\’re well placed to support our customers who require onsite support for their vehicles and trailers.
Our hard-working and highly skilled team of 140+ mobile technicians are the key to the success of our maintenance solution. As a Zenith Mobile Technician you will be responsible for maintaining fleets of trailers, trucks and LCVs for our customers on their sites, and running defect clinics including minor defects on HGV\’s. We have a \”right first time\” approach, valuing quality work and long-term solutions over quick fixes that will cause our customers more downtime in the long run.
The Job
- Supporting customers at their sites by maintaining and repairing fleets of Trailers, Trucks & LCV in accordance with current legislation.
- Fault-finding and diagnostics.
- Completing inspections on engines and electrical components and rectifying problems within specific timeframes.
- Carrying out servicing, repairs and maintenance to both new and used trucks & trailers.
- Working on large double deck trailers
Essential Skills & Experience
- NVQ Level 3 in Heavy Vehicle Maintenance & Repair (or equivalent);
- Knowledge and experience of servicing and maintaining HGVs and other commercial vehicles and the ability to perform repairs on various types and brands of vehicle;
- Experience in carrying out diagnostic repairs and fault finding;
- Full valid driving licence
- Excellent communication and customer service skills
- A real commitment to delivering first class service and a sense of pride in your work
The Tools
We know how important it is the have the right tools. The diagnostic and tooling equipment on board our 140+ mobile service fleet is industry leading. We are proud to offer the best equipped vans in the marketplace and to provide all our technicians with Milwaukee Audi Volt Battery powered tooling, Training including Irtec certification, Double Deck certification as well as H&S and new product training.
Overtime
We operate 24/7 at many of our customers sites, meaning there is overtime opportunities available. Many of our sites will require occasional weekend overtime – we will discuss the specific requirements of each role with you during the interview process. We reward our Mobile Technicians for supporting us to support our customers by offering payment uplift.
- 1.5x base rate for any weekday work over contracted hours & on Saturdays
- 2x base rate Sunday and Bank Holiday (Plus a day back in lieu for working a BH)
Why Zenith
- Autonomy
- Clean, warm & safe working condition
- Quality focus – right first-time approach
- Increase earning with overtime opportunity
- Above all we care!
Reward
- Salary starting at £19.20 per hour increasing with Irtec & Double Deck certification)
- 20 days annual leave (increases with length of service)
- Birthday leave
- Buy up to 5 days additional leave
- Referral bonuses – you can bag £1000 every time you refer (and we appoint) someone you know!
- 4% employer pension contribution
- Death in service (lump sum payment 4x salary)
- Critical illness cover
- Salary sacrifice car scheme
- Employee Assistance programme (EAP) – A 24 hour helpline to support you through any of life\’s issues or problems.
- Enhanced Maternity/Paternity leave
- Tech scheme
- Retail discounts
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Industries
Motor Vehicle Manufacturing
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Mobile HGV Technician employer: Zenith Vehicles
Contact Detail:
Zenith Vehicles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile HGV Technician
✨Tip Number 1
Familiarise yourself with the latest HGV maintenance technologies and tools that Zenith Vehicles uses. Being knowledgeable about their industry-leading diagnostic and tooling equipment will show your commitment to quality work and help you stand out during discussions.
✨Tip Number 2
Highlight any experience you have with fault-finding and diagnostics on HGVs, especially with large double deck trailers. Be prepared to discuss specific examples of how you've successfully resolved issues in a timely manner, as this aligns with their 'right first time' approach.
✨Tip Number 3
Demonstrate your customer service skills by preparing to share instances where you've gone above and beyond for clients. Zenith values a real commitment to delivering first-class service, so showcasing your dedication to customer satisfaction can make a significant impact.
✨Tip Number 4
Research Zenith Vehicles' company culture and values, particularly their focus on diversity and inclusion. Being able to articulate how your personal values align with theirs can help you connect with the interviewers and show that you're a good fit for their team.
We think you need these skills to ace Mobile HGV Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HGV maintenance and repair. Include specific examples of your work with trailers, trucks, and LCVs, as well as any diagnostic skills you possess.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your commitment to quality work and how your skills align with Zenith Vehicles' focus on first-class service.
Highlight Certifications: If you have any relevant certifications, such as NVQ Level 3 in Heavy Vehicle Maintenance & Repair or Irtec certification, make sure to mention these prominently in your application.
Showcase Customer Service Skills: Since excellent communication and customer service skills are essential for this role, provide examples of how you've successfully interacted with customers in previous positions.
How to prepare for a job interview at Zenith Vehicles
✨Showcase Your Technical Skills
Make sure to highlight your NVQ Level 3 in Heavy Vehicle Maintenance & Repair and any relevant experience you have with HGVs. Be prepared to discuss specific repairs or diagnostics you've performed, as this will demonstrate your hands-on expertise.
✨Emphasise Customer Service
Since the role involves working directly with customers, it's crucial to showcase your communication skills and commitment to delivering first-class service. Share examples of how you've successfully interacted with clients in previous roles.
✨Discuss Your Problem-Solving Approach
The job requires fault-finding and diagnostics, so be ready to explain your approach to troubleshooting issues. Discuss a time when you identified a problem and the steps you took to resolve it effectively.
✨Prepare for Questions on Safety and Compliance
Given the importance of adhering to current legislation in vehicle maintenance, be prepared to answer questions about safety protocols and compliance measures you've followed in past roles. This shows your understanding of industry standards.