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For Companies At a Glance
- Tasks: Handle customer calls, process orders, and maintain high service standards.
- Company: Join Berry Global, a leader in innovative packaging solutions that improve lives globally.
- Benefits: Enjoy a supportive team environment and opportunities for personal growth.
- Why this job: Be part of a dynamic team making a real impact on customer satisfaction and sustainability.
- Qualifications: Enthusiastic, organised, and familiar with Microsoft Office; knowledge of Sage is a plus.
- Other info: This is a temporary role for at least nine months, Monday to Friday.
The predicted salary is between 26000 - 32000 £ per year.
Join to apply for the Customer Service Administrator role at Berry Global, Inc.
Overview
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviours unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an ever-changing world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
We are looking for Customer Services Administrator to join our busy team in Corby.
Responsibilities
- Answering telephone calls & processing Customer requests.
- Processing orders and Customer Confirmations.
- Liaising with Corby Logistics dept. and coordinating despatch of goods.
- Liaise and co-ordinate with operational areas of the business.
- Preparing quotations as and when required.
- Support External sales personnel.
- Ensure high standards of customer service are maintained at all times.
Qualifications
- Enthusiastic with excellent verbal and written communication skills.
- Familiar with Microsoft Office applications.
- Have a knowledge of Sage.
- Reliable and willing to learn.
- Naturally organised and able to work as part of a busy team.
- As we export more than 70% of our products, knowledge of other European languages and a willingness to learn would be an advantage.
Hours of work are Monday to Friday, 08.30am to 5.00pm. This is a temporary position for a minimum duration of nine months.
Customer Service Administrator employer: Berry Global, Inc.
Contact Detail:
Berry Global, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with Amcor's core values and mission. Understanding their commitment to safety and customer service will help you align your responses during interviews, showcasing that you're a good fit for their team.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word, as these are essential for the role. Consider taking a quick online course or tutorial to boost your confidence and demonstrate your initiative.
✨Tip Number 3
If you have any knowledge of Sage or similar software, be prepared to discuss it. If not, take some time to learn the basics, as this could set you apart from other candidates who may not have this experience.
✨Tip Number 4
Highlight any previous customer service experience you have, particularly in fast-paced environments. Be ready to share specific examples of how you've maintained high standards of service under pressure.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Service Administrator role. Emphasise your communication skills, familiarity with Microsoft Office, and any experience with Sage.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description, such as processing customer requests and maintaining high standards of customer service.
Showcase Your Organisational Skills: In your application, provide examples of how you have demonstrated organisational skills in previous roles. This is crucial for a busy team environment like the one at Berry Global.
Highlight Language Skills: If you have knowledge of other European languages, be sure to mention this in your application. It could give you an edge, especially since the company exports a significant portion of its products.
How to prepare for a job interview at Berry Global, Inc.
✨Show Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. Highlight your passion for customer service and how it aligns with Amcor's values of trust and safety.
✨Demonstrate Communication Skills
Since excellent verbal and written communication skills are crucial for this position, prepare examples of how you've effectively communicated with customers in the past. This will showcase your ability to maintain high standards of customer service.
✨Familiarise Yourself with Relevant Tools
Brush up on Microsoft Office applications and any experience you have with Sage. Being able to discuss your familiarity with these tools will demonstrate your readiness to hit the ground running.
✨Prepare for Teamwork Questions
As the role requires working as part of a busy team, be ready to share examples of how you've successfully collaborated with others in previous roles. This will show that you're a reliable team player who can adapt quickly in a dynamic environment.
