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- Tasks: Deliver exceptional customer experiences and support lens and frame selection.
- Company: Cubitts is revolutionising the spectacles industry with a focus on quality and sustainability.
- Benefits: Enjoy complimentary spectacles, discounts, paid time off, and a cycle to work scheme.
- Why this job: Join a diverse team committed to making spectacles great again while fostering an inclusive culture.
- Qualifications: Retail experience, excellent communication skills, and a passion for aesthetics and sustainability.
- Other info: Permanent full-time role in Edinburgh with a salary of £12.60 per hour.
40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.
The most important characteristic for anyone joining us is an alignment to our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you’re exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).
Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.
The Role
- Delivering exceptional customer experience
- To support dispensing activities
- Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
- Support customers with the best lens and frame selection, delivering perfectly fitting frames
Requirements
- Aligned to and inspire our Company Brand Values
- 1 year retail experience
- You show great initiative, positivity, and patience
- An excellent communicator, both written and verbal
- You thrive in a busy environment, enjoy responsibility and take pride in what you do
- You’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
- Passionate about sustainability, reducing waste and protecting the environment
- A genuine passion for spectacles, including their design and history
Benefits
- Complimentary spectacles, eye examinations and generous discounts
- Option to buy and sell holiday
- Paid time away for the important moments in life
- Annual season ticket loan
- Cycle to work scheme
- Life assurance
- Subscription to Champion Health
- Unlimited You Can Now Business Skills Training
At Cubitts we are committed to fostering a diverse, inclusive, and welcoming community where employees, customers, and partners all feel respected, valued, and empowered to be their authentic selves. We celebrate diversity in all its forms and recognise that different perspectives, backgrounds, and experiences enrich our community. Inclusion is at the heart of our operations, we work actively to remove barriers, ensure equitable opportunities, and create a space where everyone belongs.
Contract
- Type: Permanent - 40 hours
- Location: Cubitts Edinburgh
- Salary: £12.60 per hour
- Job grade: Associate Lvl 1
Optical Assistant- Edinburgh employer: Cubitts
Contact Detail:
Cubitts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant- Edinburgh
✨Tip Number 1
Familiarise yourself with Cubitts' core values: Pioneer, Proud, and For All. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you are not just a fit for the role but also for their company culture.
✨Tip Number 2
Research the latest trends in eyewear and sustainability. Being knowledgeable about current styles and eco-friendly practices will help you engage customers effectively and show your genuine passion for spectacles, which is crucial for this role.
✨Tip Number 3
Practice your communication skills by explaining the features and benefits of different types of lenses and frames. You could even role-play with friends or family to build confidence in delivering exceptional customer service, which is key for an Optical Assistant.
✨Tip Number 4
Network with current or former employees of Cubitts on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, and may even refer you internally, increasing your chances of landing the job.
We think you need these skills to ace Optical Assistant- Edinburgh
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Cubitts' core values: Pioneer, Proud, and For All. Make sure your application reflects how you align with these values, showcasing your initiative, pride in work, and humility.
Highlight Relevant Experience: In your CV and cover letter, emphasise any retail experience you have, particularly in customer service. Mention specific instances where you delivered exceptional customer experiences or took pride in your work.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application demonstrates your written and verbal skills. Use clear, concise language and consider including examples of how you've effectively communicated with customers in the past.
Express Passion for Spectacles: Cubitts values a genuine passion for spectacles and their design. In your application, share your interest in eyewear, perhaps mentioning any relevant knowledge about lenses or frames, and how you can contribute to improving customer experiences.
How to prepare for a job interview at Cubitts
✨Understand the Company Values
Before your interview, take some time to research Cubitts and their core values. Make sure you can articulate how your personal values align with theirs, especially around being a Pioneer, Proud, and For All.
✨Showcase Your Customer Service Skills
As an Optical Assistant, delivering exceptional customer experience is key. Prepare examples from your past retail experience where you went above and beyond for a customer, demonstrating your communication skills and initiative.
✨Demonstrate Product Knowledge
Familiarise yourself with different types of lenses and frames, particularly those offered by Cubitts. Being able to discuss features and benefits confidently will show your genuine passion for spectacles and your readiness for the role.
✨Emphasise Your Organisational Skills
In a busy retail environment, being organised is crucial. Be ready to discuss how you manage your time and tasks effectively, and provide examples of how your attention to detail has positively impacted your work in the past.
