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- Tasks: Build strong customer relationships and manage sales orders in a fast-paced environment.
- Company: Join William Grant & Sons, a leading beverage manufacturer with a fantastic portfolio of brands.
- Benefits: Enjoy competitive salary, generous holidays, private healthcare, and a cycle-to-work scheme.
- Why this job: Be part of a dynamic team, solve problems, and make a real impact on customer satisfaction.
- Qualifications: Previous customer service experience, strong communication skills, and a proactive attitude are essential.
- Other info: Opportunity to participate in a bonus plan and contribute to charity initiatives.
The predicted salary is between 20800 - 23280 £ per year.
Join to apply for the Customer Service Co-ordinator role at William Grant & Sons 3 days ago Be among the first 25 applicants Join to apply for the Customer Service Co-ordinator role at William Grant & Sons Get AI-powered advice on this job and more exclusive features. Direct message the job poster from William Grant & Sons Customer Service Co-ordinator – 6 month FTC The Opportunity We are looking for a proactive Customer Service Co-ordinator to join our dynamic Customer service team in Bellshill on a fixed term basis. What you’ll be doing As a Customer Service Co-ordinator, you are responsible for building and maintaining strong relationships with customers, acting as the main point of contact to provide support and handle enquires. With great customer service at the forefront of what we do, you will create and manage customer sales orders and ensure the accuracy of delivery information. Manage all shipments and bookings with Freight Forwarders in preparation of export documentation. Collaborate with internal teams including Commercial, production and logistics to ensure that orders are delivered to our customers on time and in full. About You Previous experience in customer service or order management. Strong communication skills and a keen eye for detail. Ability to multitask in a fast-paced environment. A proactive problem-solver with a positive attitude. What can we offer you? We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan. Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement. Private Healthcare and (remote GP service). Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice. Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues. Our Life Assurance cover is a multiple of eight times your annual basic salary. Product allocation so that you can enjoy our fantastic portfolio of brands. Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost. Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated. Learning resources to help you be your best self. If you thrive in a fast-paced environment, enjoy working collaboratively with peers and problem solving, we want to hear from you. Are you that ‘Rare Character’ we are looking for? Seniority level Seniority level Not Applicable Employment type Employment type Temporary Job function Job function Supply Chain Industries Beverage Manufacturing Referrals increase your chances of interviewing at William Grant & Sons by 2x Get notified about new Customer Service Coordinator jobs in Bellshill, Scotland, United Kingdom . Glasgow, Scotland, United Kingdom 1 week ago Glasgow, Scotland, United Kingdom 17 hours ago Glasgow, Scotland, United Kingdom 1 day ago Supply Chain Customer Service Representative Cumbernauld, Scotland, United Kingdom 1 week ago Glasgow, Scotland, United Kingdom 2 days ago Livingston, Scotland, United Kingdom £26,000.00-£29,000.00 1 week ago Glasgow, Scotland, United Kingdom 8 hours ago Cumbernauld, Scotland, United Kingdom 2 days ago Customer Service Representative Part Time Glasgow, Scotland, United Kingdom 1 month ago Glasgow, Scotland, United Kingdom 4 days ago Glasgow, Scotland, United Kingdom 2 weeks ago Linwood, Scotland, United Kingdom 2 days ago Glasgow, Scotland, United Kingdom 2 weeks ago Glasgow, Scotland, United Kingdom 3 days ago Bathgate, Scotland, United Kingdom 3 weeks ago East Kilbride, Scotland, United Kingdom 1 week ago Holytown, Scotland, United Kingdom 2 weeks ago Glasgow, Scotland, United Kingdom 2 days ago Glasgow, Scotland, United Kingdom 4 days ago Glasgow, Scotland, United Kingdom 5 days ago Blantyre, Scotland, United Kingdom 14 hours ago Customer Service Representative- AI Trainer Glasgow, Scotland, United Kingdom 3 days ago Stirling, Scotland, United Kingdom 2 weeks ago Customer Service Coordinator (Livingston) Livingston, Scotland, United Kingdom 2 hours ago Stirling, Scotland, United Kingdom 2 weeks ago Glasgow, Scotland, United Kingdom 1 week ago Bonnybridge, Scotland, United Kingdom 5 days ago Glasgow, Scotland, United Kingdom 1 week ago Camelon, Scotland, United Kingdom 3 days ago Rumford, Scotland, United Kingdom 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Customer Service Co-ordinator employer: William Grant & Sons
Contact Detail:
William Grant & Sons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Co-ordinator
✨Tip Number 1
Familiarise yourself with William Grant & Sons' products and values. Understanding their brand will help you connect better during conversations and show your genuine interest in the company.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you successfully resolved issues or improved customer satisfaction, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Practice your communication skills. Since strong communication is key for this role, consider role-playing scenarios with a friend to enhance your ability to convey information clearly and effectively.
✨Tip Number 4
Network with current or former employees of William Grant & Sons on platforms like LinkedIn. They can provide valuable insights about the company culture and the expectations for the Customer Service Co-ordinator role.
We think you need these skills to ace Customer Service Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or order management. Use specific examples that demonstrate your strong communication skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive problem-solving abilities and positive attitude. Mention how your skills align with the responsibilities of the Customer Service Co-ordinator role at William Grant & Sons.
Highlight Relevant Skills: In your application, emphasise your ability to multitask in a fast-paced environment. Provide examples of how you've successfully managed customer relationships or handled enquiries in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at William Grant & Sons
✨Showcase Your Customer Service Experience
Make sure to highlight your previous experience in customer service or order management. Be ready to discuss specific examples where you successfully handled customer inquiries or resolved issues, as this will demonstrate your capability for the role.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication skills, practice articulating your thoughts clearly and confidently. Prepare to answer questions about how you would communicate with customers and internal teams effectively.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle challenging situations. Think of examples where you proactively solved problems in a fast-paced environment, showcasing your positive attitude and ability to multitask.
✨Research William Grant & Sons
Familiarise yourself with the company’s values, products, and culture. Understanding their business will help you tailor your answers and show that you are genuinely interested in being part of their team.
