At a Glance
- Tasks: Lead and motivate a team of New Business Development Managers in a dynamic contact centre.
- Company: Join Sysco, the world’s leading foodservice business, known for its innovation and quality.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and huge discounts on delicious food.
- Why this job: Be part of a supportive culture that empowers you to excel and make an impact.
- Qualifications: Experience in team management, excellent communication skills, and a customer-centric approach required.
- Other info: This role offers real career opportunities and recognition awards for your hard work.
The predicted salary is between 28000 - 42000 £ per year.
Must be commutable to our Tamworth contact centre.
£35,020 per annum OTE £50,000
We are currently recruiting for an office-based Team Leader to join the Desk Based New Business BDM team in our Tamworth Contact Centre. As a Brakes Team Leader, you will be responsible for leading and motivating a team of New Business Development Managers. You will be directly accountable for the recruitment, selection and ongoing performance and development of your team, leading a culture of empowerment where every sale and service opportunity is realised. You will be the key communication link between advisors and the wider business, ensuring effective communication across your team.
What you’ll be doing:
- Responsible for the direct management and motivation of between 8 – 12 Desk Based BDMs, ensuring everyone is fully developed to their maximum potential.
- Support the Inside Sales Manager in delivering the strategic plan for the department, which may include participation in projects as required by the business.
- Support, identify and manage pipeline opportunities effectively to improve revenue and customer experience.
- Energise the team to fully participate in incentives and process improvements, ensuring they understand clear goals.
- The role will be a mixture of strategic planning, coaching, facilitating training and delivering upon periodic KPI metrics.
What we are looking for:
- Proven experience at team manager or supervisor level, ideally in a contact centre (desirable) and have a proven track record of on-boarding new business activity.
- Confident, self-motivated, positive attitude with a strong commercial acumen.
- A customer-centric approach to business in all dealings with customers, peers, staff and suppliers.
- Excellent communication, influencing and negotiation skills, both written and verbal.
- Outstanding planning and organisational skills, with an ability to work under pressure and prioritise in a deadline-driven environment.
Above all, you will be on a mission to deliver the best solution and best experience to your customers – both internal and external.
You will get:
- A competitive salary.
- Huge discount on all sorts of lovely food and award-winning products.
- Generous holiday allowance, with the option to purchase more.
- Recognition awards and incentives.
- Pension.
- Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility.
- And much more…
There’s a lot on offer, so what are you waiting for? Apply Now!
Sales Team Manager employer: Brakes
Contact Detail:
Brakes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Manager
✨Tip Number 1
Familiarise yourself with the latest trends in sales management and team leadership. This will not only help you understand the role better but also allow you to discuss relevant strategies during your interview.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. They can provide valuable insights into the company culture and expectations, which can be a great advantage when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to lead a team and drive results. Be ready to discuss how you've motivated teams and improved performance in previous roles.
✨Tip Number 4
Research StudySmarter's products and services thoroughly. Understanding what we offer will enable you to articulate how you can contribute to our goals and enhance the customer experience.
We think you need these skills to ace Sales Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and business development. Use specific examples that demonstrate your leadership skills and achievements in a contact centre environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for leading teams and driving sales. Mention how your previous experiences align with the responsibilities outlined in the job description, particularly your ability to motivate and develop team members.
Highlight Key Skills: In your application, emphasise your communication, negotiation, and organisational skills. Provide concrete examples of how you've successfully managed teams and improved performance metrics in past roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with the company and lead a team. Mention any specific aspects of the role or company culture that resonate with you, demonstrating that you've done your research.
How to prepare for a job interview at Brakes
✨Showcase Your Leadership Skills
As a Sales Team Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies.
✨Understand the Business Development Process
Familiarise yourself with the business development cycle and be ready to discuss how you can improve pipeline opportunities. Highlight any relevant experience you have in driving sales and enhancing customer experiences.
✨Communicate Effectively
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you would facilitate effective communication within your team and across the business.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to prioritise tasks under pressure or resolve conflicts within a team, and be ready to share those experiences.