Desk Engineering Assistant Manager

Social network you want to login/join with: Desk Engineering Assistant Manager, Bolton Client: Davies Group Location: Bolton Job Category: Other EU work permit required: Yes Job Reference: 24cd01d45a2c Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: Desk Engineering Assistant Manager (12 months) Communicate professionally and adaptably with all levels, reporting to Desk Operations Manager Manage settlement of Total Loss claims, including obtaining policy info, indemnity checks, payment requests, and confirmations, and MIAFTR entry Engage with Davies Tech team Ensure targets are met and maintained Produce daily statistics Develop team to meet client SLAs through support, coaching, and feedback Maintain high staff engagement Conduct regular performance and audit reviews Focus on continuous improvement to deliver excellent customer service Challenge processes for ongoing improvement of best practices The above list is not exhaustive and may change with business objectives. Strong internal and external communication skills Excellent time management with a proactive attitude Strong numeracy, literacy, and IT skills Ability to adapt quickly to maximize team efficiency Previous vehicle valuation experience (e.g., Glass’s / CAP) is advantageous but not required #J-18808-Ljbffr