Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a high-performing IT team, optimise service delivery, and manage client operations.
- Company: Join a dynamic Managed Service Provider focused on operational excellence and innovation.
- Benefits: Enjoy competitive salary, professional development opportunities, and a collaborative work culture.
- Why this job: Make a real impact in IT operations while growing your leadership skills in a fast-paced environment.
- Qualifications: Experience in managing IT teams, strong technical knowledge, and excellent communication skills required.
- Other info: Opportunity to work with cutting-edge technologies and contribute to strategic business decisions.
The predicted salary is between 43200 - 72000 £ per year.
Are you a proven leader with a passion for IT operations, team development, and delivering top-tier technical solutions? Do you thrive in a fast-paced Managed Service Provider (MSP) environment, driving efficiency, collaboration, and operational excellence? If so, this is your opportunity to step into a leadership role that truly makes an impact.
Key Responsibilities
- Team Leadership & Development: Lead and develop a high-performing regional Technical Consultant team, ensuring consistent delivery through regular 1-to-1s, performance reviews, and structured mentorship.
- Operational Excellence: Drive efficiency by refining workflows, processes, and technologies to optimize IT service delivery and meet client expectations.
- Empowering Growth: Identify skills gaps and implement tailored training programs to upskill the team, ensuring readiness for evolving challenges.
- Collaboration & Communication: Host regular team meetings to share updates, operational insights, and foster a cohesive, collaborative work environment.
- Quality & Compliance: Conduct quality control reviews of documentation, ensuring adherence to operational standards and best practices.
- Client-Focused Operations: Provide on-site consultancy and manage IT operations for key clients, ensuring seamless system performance and client satisfaction.
- Recruitment & Talent Management: Play a pivotal role in hiring and building a team equipped to deliver high-level IT services and operational support.
- Strategic Contribution: Represent the regional team in leadership meetings, contributing to the overall operational strategy and vision of the business.
- Service Auditing: Shadow and audit team members’ work to maintain operational consistency and uphold service quality.
- Escalation Management: Act as the primary escalation point for complex technical and operational challenges, supporting the team in resolving critical issues.
- Client Solutions & Projects: Oversee and deliver tailored IT operational solutions and manage complex projects from inception to completion.
What We’re Looking For
- Proven experience managing IT teams, preferably in an MSP environment, with a strong focus on operational leadership.
- Deep technical expertise in Microsoft 365, Azure, server hardware, operating systems, hypervisors, and networking equipment.
- Strong problem-solving skills and the ability to manage escalations in high-pressure environments.
- Commitment to ongoing development, ideally with or working toward Microsoft Expert-level certifications.
- Excellent communication skills, capable of translating technical details into clear, actionable insights for diverse audiences.
- A collaborative and approachable leadership style that inspires trust and growth within your team.
Why Join Us?
- Leadership Impact: Be at the forefront of operational excellence, guiding a talented team in delivering exceptional IT services.
- Career Growth: Access to cutting-edge technologies and opportunities for continuous professional development.
- Recognition & Rewards: Competitive salary, benefits package, and the satisfaction of leading a team that drives real results.
If you're ready to lead, inspire, and elevate IT operations within a dynamic MSP environment, we’d love to hear from you. Apply now to become an integral part of our mission to deliver outstanding technical and operational solutions!
Lead Consultant employer: Sharp Business Systems France
Contact Detail:
Sharp Business Systems France Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Consultant
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in IT operations, especially within the MSP sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying ahead in a fast-paced environment.
✨Tip Number 2
Network with current and former employees of StudySmarter or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your leadership style and team development strategies.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational excellence in previous roles. Highlighting your experience with refining workflows and processes will showcase your ability to meet client expectations effectively.
✨Tip Number 4
Demonstrate your collaborative leadership style by preparing to share how you've successfully led teams through challenges. Be ready to discuss your approach to mentorship and how you've empowered team members to grow and develop their skills.
We think you need these skills to ace Lead Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and technical expertise relevant to the role of Lead Consultant. Focus on your achievements in managing IT teams, especially in an MSP environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT operations and team development. Use specific examples from your past experiences to demonstrate how you have driven efficiency and collaboration in previous roles.
Highlight Relevant Skills: In your application, emphasise your deep technical knowledge in areas like Microsoft 365, Azure, and networking equipment. Mention any certifications or ongoing development efforts that align with the job requirements.
Showcase Leadership Style: Describe your collaborative and approachable leadership style in your application. Provide examples of how you've inspired trust and growth within your teams, as this is crucial for the Lead Consultant role.
How to prepare for a job interview at Sharp Business Systems France
✨Showcase Your Leadership Skills
As a Lead Consultant, your ability to lead and develop a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on mentorship, performance reviews, and fostering collaboration.
✨Demonstrate Technical Expertise
Be ready to discuss your deep technical knowledge in areas like Microsoft 365, Azure, and networking. Highlight specific projects where you applied this expertise to solve complex problems or improve operational efficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think of scenarios where you've had to manage escalations or implement changes to improve service delivery, and be prepared to explain your thought process.
✨Communicate Clearly and Effectively
Your communication skills will be key in this role. Practice explaining technical concepts in simple terms, as you'll need to convey insights to diverse audiences, including clients and team members. This will demonstrate your ability to bridge the gap between technical and non-technical stakeholders.
