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For Companies At a Glance
- Tasks: Install and connect IT hardware while providing excellent customer service.
- Company: Join Computacenter, a leader in delivering IT solutions with a supportive team culture.
- Benefits: Enjoy a flexible 30-hour work week with day shifts and hands-on experience.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: Must have a UK driving licence and basic IT skills; attention to detail is key.
- Other info: Perfect for those who love practical work and problem-solving in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: Darlington & Surrounding
Working Pattern: 30 hour working week, Monday - Thursday OR Tuesday – Friday (Day Shifts only)
Life on the team
At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you’re setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly.
You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by TRG).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Awareness of health and safety practices.
- Flexibility to work varied days with notice.
Seniority level: Entry level
Employment type: Full-time
Job function: Engineering and Information Technology
Installation Technician employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Technician
✨Tip Number 1
Familiarise yourself with the specific hardware and software that Computacenter uses. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Computacenter on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Installation Technician role.
✨Tip Number 3
Prepare to discuss your problem-solving skills and any relevant experiences in practical IT work. Be ready to share examples of how you've successfully tackled technical challenges in the past.
✨Tip Number 4
Showcase your customer service skills during the application process. Since the role involves interacting with clients, emphasising your ability to communicate effectively and maintain professionalism will set you apart.
We think you need these skills to ace Installation Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Installation Technician role. Focus on any previous IT installation work, customer service experience, and your ability to follow procedures.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you would be a great fit for Computacenter. Mention specific examples of your problem-solving skills and teamwork experience.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and effective communication abilities. These are crucial for the Installation Technician position and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Computacenter
✨Show Your Practical Skills
As an Installation Technician, you'll be working with hardware and networks. Be prepared to discuss your hands-on experience with installing and configuring IT equipment. If you have examples from previous roles or projects, share them!
✨Demonstrate Problem-Solving Abilities
This role involves troubleshooting and resolving issues on the spot. Think of a time when you faced a technical challenge and how you overcame it. Highlight your problem-solving skills during the interview.
✨Emphasise Teamwork and Communication
You'll be part of a supportive team, so it's important to show that you can work well with others. Prepare to discuss how you've collaborated with colleagues in the past and how you communicate effectively with both technical and non-technical stakeholders.
✨Understand Health and Safety Practices
Since the role involves physical installation work, be ready to talk about your awareness of health and safety practices. Mention any relevant training or experiences that demonstrate your commitment to maintaining a safe working environment.
