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- Tasks: Lead a team in managing procurement operations and ensure quality assurance.
- Company: Join Chubb, one of the world's largest insurers, known for its collaborative culture.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make a real impact in procurement while developing your leadership skills.
- Qualifications: Experience in procurement operations and strong managerial skills are essential.
- Other info: Familiarity with Coupa or similar platforms is a plus; additional languages are desirable.
The predicted salary is between 43200 - 72000 £ per year.
Are you an experienced Procurement professional with people management experience? Interested in working with one of the world’s largest insurers? At Chubb, we offer a collaborative and supportive work environment where you can lead a team and drive procurement excellence. If you are ready to take on a leadership role and make a difference, then we would love to hear from you!
Role Purpose: As the Procurement Operations Hub Manager, you will lead and manage a team responsible for operationalising the middle and back-office components of our Global Procurement operating model. Your role will be pivotal in ensuring stakeholder engagement, risk mitigation, and quality assurance in the procurement of goods and services for Chubb.
Key Responsibilities:
- Team Leadership: Manage and lead the Global Procurement Operations team, ensuring optimal resource allocation, employee engagement, and performance management.
- KPI and SLA Management: Ensure adherence to and delivery of KPIs and SLAs related to procurement processes.
- Supplier Management: Oversee supplier onboarding, manage supplier data, and maintain catalogues.
- Mailbox Management: Provide support for inquiries from internal stakeholders and external suppliers via email/teams.
- Sourcing and Contract Support: Prepare data, route documents, and maintain templates for sourcing and contract processes.
- Contract Administration: Manage contract setup and initiate the contract signatory process via Docusign.
- Transaction Processing: Oversee high-volume procurement transactions, including requisitions, purchase orders, and receipts.
- Policy Adherence: Ensure compliance with procurement policies and standard operating procedures.
- Problem Resolution: Coordinate with Category Managers, Accounts Payable, and IT to resolve issues and support system changes.
Qualifications:
- Strong managerial experience in procurement operations, shared services, or operations center roles.
- Excellent attention to detail and accuracy in handling transactions.
- Strong customer service and problem-solving skills.
- Effective time management skills with the ability to prioritize tasks.
- Adaptability to a fast-paced environment and complex situations.
- Self-motivated with strong communication skills.
- Experience in financial services is essential; insurance experience is desirable.
- Familiarity with Coupa or similar S2P platforms is a plus.
- Professional or academic qualifications in a related field are desirable but not essential.
- Additional languages are desirable but not essential.
Procurement Operations Hub Manager employer: Chubb
Contact Detail:
Chubb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Procurement Operations Hub Manager
✨Tip Number 1
Network with professionals in the procurement field, especially those who have experience in financial services or insurance. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at Chubb.
✨Tip Number 2
Familiarise yourself with procurement technologies, particularly Coupa or similar S2P platforms. Consider taking online courses or certifications that can enhance your understanding of these tools, as they are often crucial for roles like the Procurement Operations Hub Manager.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams during the interview. Think of specific examples where you successfully engaged your team or improved performance metrics, as this will demonstrate your capability to lead the Global Procurement Operations team effectively.
✨Tip Number 4
Research Chubb's procurement policies and recent initiatives. Understanding their approach to risk mitigation and quality assurance will allow you to speak knowledgeably about how you can contribute to their goals and align with their operational model.
We think you need these skills to ace Procurement Operations Hub Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your managerial experience in procurement operations. Focus on specific achievements and responsibilities that align with the key responsibilities listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in procurement. Mention how you can contribute to Chubb's goals, particularly in stakeholder engagement and risk mitigation.
Highlight Relevant Skills: In your application, emphasise your attention to detail, customer service skills, and ability to manage high-volume transactions. These are crucial for the Procurement Operations Hub Manager role.
Showcase Adaptability: Demonstrate your adaptability to fast-paced environments in your application. Provide examples of how you've successfully navigated complex situations in previous roles.
How to prepare for a job interview at Chubb
✨Showcase Your Leadership Skills
As a Procurement Operations Hub Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any strategies you've used to enhance employee engagement.
✨Demonstrate Your Knowledge of KPIs and SLAs
Understanding key performance indicators and service level agreements is crucial for this role. Be ready to explain how you've managed these metrics in past positions and the impact they had on procurement processes.
✨Highlight Problem-Solving Abilities
The role involves coordinating with various departments to resolve issues. Prepare examples of challenges you've faced in procurement and how you successfully navigated them, showcasing your problem-solving skills.
✨Familiarise Yourself with Relevant Tools
Knowledge of Coupa or similar S2P platforms can set you apart. If you have experience with these tools, be sure to mention it. If not, do some research to understand their functionalities and how they relate to procurement operations.
