Residential Senior Supervisor - Penketh

Overview

Job role: Residential Senior Supervisor

Service: Heathside & Heathside Mews, Penketh, Warrington, WA5 2EY

Hours of work: 37.5 hours a week

Salary: £13.78 per hour

About Heathside & The Mews

We support older people and people with dementia in our residential homes, Heathside and The Mews, either as a permanent new home or for short respite breaks. Heathside is our 37-bedroom residential home with a cozy and homely feel, and The Mews is our 25-bed home with a light, modern airy feel. Heathside and The Mews are just next door to one another and collaborate on many fun activities and outings, but each offers a different living experience to the residents. You can read more about each home on our website.

One thing they have in common, though, is the high level of care provided. Our approach is entirely built around the people we support, and we don\\\’t believe in one-size-fits-all. Everyone we support is different, so we take the time to get to know them and create a bespoke support plan and personalise everything – even down to how they like their morning routine.

You will work as part of a team to ensure the needs of the residents are met during the course of the shift.

Employee Benefits

• Welcome bonus – you\\\’ll receive £500 as a warm welcome to the team
• Access to training and development, both in house and accredited courses, where we will pay for your qualification and on completion of level 2 or above we will reward you with £150 bonus (as well as £50 for passing care certificate)
• Access to wecare; offering health and wellbeing support including 24/7 access to GP
• Blue Light Card – we\\\’ll cover the cost of your card
• Access to discount schemes; including discounted childcare, shopping and access to a range of online training courses
• Night Enhancement – all hours worked between 8pm and 8am will carry an additional £1 per hour enhancement. This will be applied whether it is regular contracted hours, bank hours or overtime.
• Free Meals – available to all staff who are working 12-hour shifts, to help you keep your energy levels up and provide a hot or cold meal should you want it.
• Refer a Friend £200 – if you refer a friend to come and work for WCL and they are successful, you will receive a £200 bonus.
• Christmas Enhancement (Double Time) – allocated Christmas hours worked will be rewarded with double-time pay.
• Ongoing investment in new technology – including care plan and rota apps, with full training provided!
• Shifts available across a range of services; made available through our online rota system. This could be same day shifts or in the future. Book shifts that fit with your availability, days, nights, weekdays, weeknights, weekends. A range of shifts available, from 3 hour shifts up to 12 hours and sleep in shifts
• Get Paid As You Earn – With FlexEarn, you don\\\’t have to wait for payday. WCL gives you access to a portion of your earnings as soon as you\\\’ve worked the hours. It\\\’s a great way to stay on top of your finances, cover unexpected costs, or just have a bit more flexibility with your money.

Who we\\\’re looking for

People who share and support our vision and values:

• Supporting rights, needs, choices & dreams.
• Seeing the possibility to make a difference in all that we do.
• Being financially responsible and economically sustainable.
• Embracing new technology and innovation.
• Appreciating every colleague\\\’s contribution.

Job Description

Job Title: Residential Senior Supervisor

Responsible to: Service Manager

Responsible for: All service colleagues when on duty

Our Values

• Supporting rights, needs, choices and dreams
• Seeing the possibility to make a difference
• Being financially responsible and sustainable
• Embracing technology and innovation
• Appreciating every colleague\\\’s contribution

Job Summary

To take responsibility, under the Service Manager, for allocated aspects of day-to-day service operation when on duty. Ensuring delivery of specialised personal care, maintaining standards through colleague management, and meeting care, quality, safeguarding and financial expectations.

Key Responsibilities

Leadership

• Provide leadership and effective performance management
• Support development of the service and performance improvement
• Understand and support delivery of the Service Development Plan
• Lead colleagues through required changes

Colleagues

• Support induction, retention and development of staff
• Support identification of appropriate staffing and skill mix
• Ensure effective supervision systems are in place
• Provide supervision and leadership development
• Ensure strong communication across the team

Business

• Follow WCL financial procedures
• Support achievement of income and occupancy targets
• Support contract compliance

The People We Support

• Contribute to a caring, safe, guideline-compliant environment
• Maintain high care standards including care planning and medicines management
• Seek and communicate views of people supported and visitors
• Support complaints handling and quality monitoring
• Assist with simple meal support duties
• Maintain hygienic food preparation and dining areas
• Encourage involvement in food-related activities
• Maintain positive relationships with families and external agencies
• Implement safeguarding procedures

Safeguarding

Complete SVA and MCA training and follow procedures

Health and Safety

Follow H&S legislation and organisational policy

Support environmental safety

Complete Food Hygiene and Allergen Awareness training

Data Protection

Maintain confidentiality in line with legislation and WCL standards

Person Specification

Experience

• Evidence of professional development motivation
• Willingness to learn
• Experience in care, support or residential environments
• Experience supporting teams or supervising colleagues

Technical Skills

• Ability to handle basic numerical data
• Ability to use Microsoft Office (Word and Outlook)

Personal Qualities

• Strong interpersonal and communication skills
• Ability to listen sensitively
• Ability to plan, organise and prioritise
• Understanding of fairness and diversity
• Understanding of safeguarding principles
• Positive values relating to disability, older people, dementia and mental health
• Ability to work flexibly and supportively within a team

What we are looking for

• Team Leader experience
• 2 years experience working in care
• A level 2 qualification or significant experience
• An effective leader that can demonstrate the values of the organisation at all times
• Ability to lead a shift and supervise other colleagues
• Someone who is flexible and adaptable

Ready to Change Lives? Apply Now!

If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. We receive a high volume of applications each day, and if your application passes our pre-screening stage, a member of our friendly team will be in touch to guide you through the next steps!