Customer Support Specialist

Join to apply for the Customer Support Specialist role at Blink Payment Join to apply for the Customer Support Specialist role at Blink Payment Direct message the job poster from Blink Payment Talent Acquisition Manager – @ Blink Payment – We are hiring!!!! About Blink Payment At Blink Payment, we mix smart tech with a human touch to make business payments brilliantly simple. Our mission is to take the hassle out of getting paid, so our clients can focus on growing their businesses, not chasing invoices. We’re growing fast, and it’s a seriously exciting time to join us. With new products, new customers, and big plans on the horizon, there’s plenty of opportunity to make your mark. What makes us different? People-first support – Rated 4.5 on Trustpilot, we’re always just a message away whether it’s live chat, email, WhatsApp, or a good old-fashioned phone call. A platform that just works – Secure, seamless, and packed with every payment type a business could ever need. Simplicity is our superpower – Everything in one place: payments, reconciliation, reporting… all without the faff. We’ve built a platform that feels slick, smart, and effortless to use. From flexible payment options to in-depth reporting and customisation, Blink helps businesses get paid quickly, easily, and securely all in one tidy place. Our core values: ️ Own the solution Win with integrity Ready to help The Role: We’re looking for a Client Support Specialist to ensure a best-in-class experience for our customers. Someone who can effectively handle and resolve customer queries, build strong relationships with our clients, and understand our technology and vision in depth. We love competitive, high-energy individuals who never back down from a challenge! Key Responsibilities: Managing and resolving customer support tickets in a professional and diligent manner Taking full ownership of the end-to-end support process – from initial report to resolution Meticulous record-keeping on Salesforce Engaging through all client support channels – Phone, Email, Live chat Supporting and maintaining key relationships with other departments within the business Ideal Candidate: Excellent attention to detail and organisational skills Previous experience working in a customer facing role Excellent communication and interpersonal skills Alignment with all of Blink’s core values Ability to maintain a personable and professional manner Come on board a fast growing privately owned business 26 Days Annual Leave + Bank Holidays An additional day of annual leave for your Birthday Private Health Insurance (Vitality) Access to Perkbox – our flexible benefits portal Matched pension contributions up to 6% Enhanced maternity/paternity leave Frequent company social events + quarterly company off-sites Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Customer Service Referrals increase your chances of interviewing at Blink Payment by 2x Sign in to set job alerts for “Customer Support Specialist” roles. Manchester Area, United Kingdom 1 day ago Rochdale, England, United Kingdom 2 days ago Manchester, England, United Kingdom 2 days ago Customer Service Specialist (Internal Sales) Manchester, England, United Kingdom 2 days ago Manchester, England, United Kingdom 2 days ago Manchester, England, United Kingdom 2 weeks ago Service and Customer Support Associate – 12 month FTC Greater Manchester, England, United Kingdom 6 days ago Manchester, England, United Kingdom 4 days ago Hazel Grove, England, United Kingdom 5 days ago Stockport, England, United Kingdom 3 weeks ago Altrincham, England, United Kingdom 1 week ago Manchester, England, United Kingdom 2 days ago Manchester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 5 days ago Customer Experience Specialist – Accounting Manchester, England, United Kingdom 5 days ago Manchester Area, United Kingdom 5 days ago Manchester Area, United Kingdom 2 weeks ago Manchester Area, United Kingdom 6 hours ago Manchester, England, United Kingdom 6 days ago Manchester, England, United Kingdom 4 days ago Greater Manchester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 2 weeks ago Greater Manchester, England, United Kingdom 4 days ago Manchester, England, United Kingdom 1 week ago Stockport, England, United Kingdom 22 hours ago Irlam, England, United Kingdom 6 days ago Stockport, England, United Kingdom 6 days ago Manchester, England, United Kingdom 6 days ago Swinton, England, United Kingdom 4 days ago Manchester, England, United Kingdom 5 days ago Greater Manchester, England, United Kingdom 4 hours ago Urmston, England, United Kingdom 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr