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- Tasks: Lead and support Microsoft 365 services, ensuring alignment with business needs.
- Company: Join a global Technology Services client known for innovation and excellence.
- Benefits: Enjoy competitive salary, potential remote work, and opportunities for professional growth.
- Why this job: Be a key player in shaping IT strategy and driving impactful projects.
- Qualifications: Experience in 3rd line IT support and strong knowledge of Microsoft 365 technologies required.
- Other info: Contribute to sustainability initiatives while leading a high-performing team.
The predicted salary is between 48000 - 52000 £ per year.
MCS Group seeking a talented and experienced IT Manager to join our global Technology Services client. This is a hands-on leadership role responsible for delivering, supporting, and evolving Microsoft 365 services and related applications across the organisation. As part of the IT Service Management function, you will play a pivotal role in shaping our strategy, driving technical delivery, and ensuring services are aligned with business needs. Key Responsibilities: Lead the administration and support of M365 applications including Office 365 (Word, Excel, PowerPoint, OneNote), MS Teams, OneDrive, SharePoint Online, and AvePoint (M365 backup). Manage deployment of web add-ins and coordinate monthly Office patching through M365 Admin Centre. Provide technical leadership across global projects and initiatives, ensuring solutions align with strategic direction and deliver business value. Oversee legal document tools such as Adobe Acrobat, Litera Tools, and templating solutions (e.g. Templafy). Serve as the subject matter expert for all M365-related technologies, offering guidance and hands-on expertise where needed. Deliver excellent service management practices to ensure applications are available, supported, and continuously improved. Act as the primary technical lead for your area, driving best practices and representing the team in technical and stakeholder discussions. Support and develop a high-performing team with clear direction, coaching, and accountability. Contribute to and promote the organisation\’s environmental goals and sustainability initiatives. Key Requirements: Extensive experience in a 3rd line IT support role, including leading teams and managing complex issues within a Microsoft technology environment. Strong track record of delivering enterprise-wide solutions and providing technical leadership on projects. Deep practical knowledge of Microsoft 365 technologies and associated legal tech tools. Experience working within the professional services sector or similar fast-paced, high-demand environments. Solid understanding of infrastructure, IT operations, and application management within a cloud-first context. Excellent problem-solving, communication, and stakeholder management skills. Relevant technical certifications or accreditations (preferred but not essential). This is a fantastic opportunity for a motivated, technically capable leader to take ownership of a high-impact role with global visibility. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on 02896935520 or s.kennedy@mcsgroup.jobs. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs. #J-18808-Ljbffr
5 May 2025 BBBH57548 Microsoft Office 365 Manager (12 month FTC) £60000.00 - £65000.00 per annu[...] employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
s.kennedy@mcsgroup.jobs
StudySmarter Expert Advice 🤫
We think this is how you could land 5 May 2025 BBBH57548 Microsoft Office 365 Manager (12 month FTC) £60000.00 - £65000.00 per annu[...]
✨Tip Number 1
Familiarise yourself with the latest features and updates in Microsoft 365. Being knowledgeable about recent changes can help you stand out during discussions and interviews, showcasing your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the IT management space, especially those who have experience with Microsoft 365. Engaging in conversations on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams and managed complex issues in previous roles. Highlighting your hands-on leadership experience will demonstrate your capability to take ownership of the position.
✨Tip Number 4
Research the company's environmental goals and sustainability initiatives. Showing that you align with their values can set you apart as a candidate who is not only technically skilled but also culturally fit for the organisation.
We think you need these skills to ace 5 May 2025 BBBH57548 Microsoft Office 365 Manager (12 month FTC) £60000.00 - £65000.00 per annu[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 technologies and any leadership roles you've held. Use specific examples that demonstrate your ability to manage complex IT issues and lead teams.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities outlined in the job description, particularly your experience with M365 applications and service management.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in previous roles related to Microsoft 365 and IT management. Highlight any projects where you provided technical leadership or improved service delivery.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT management role.
How to prepare for a job interview at MCS Group
✨Showcase Your Technical Expertise
Make sure to highlight your deep practical knowledge of Microsoft 365 technologies during the interview. Be prepared to discuss specific projects where you've successfully implemented or managed these tools, as this will demonstrate your capability and experience.
✨Demonstrate Leadership Skills
Since this role involves leading a team, be ready to share examples of how you've supported and developed high-performing teams in the past. Discuss your approach to coaching and accountability, as well as any strategies you've used to drive best practices.
✨Align with Business Needs
Understand the importance of aligning IT services with business objectives. Be prepared to discuss how you've previously ensured that technical solutions deliver business value and how you plan to do this in the new role.
✨Prepare for Stakeholder Engagement
Given the need for excellent communication and stakeholder management skills, think about how you've effectively engaged with stakeholders in previous roles. Prepare to discuss specific instances where your communication skills made a difference in project outcomes.
