SSC Supervisor - Expatriate Tax

We’re BDO, an accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy and directly advise the owners and management teams leading them.

Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. They assist on large-scale operations and provide the expertise needed to keep moving forward. As part of this friendly department, you’ll have the chance to work on exciting projects and develop your skillset.

The Expatriate Tax Hub offers UK Expatriate and US Tax compliance services to the Tax Stream. Your role is crucial in driving the Hub's technical growth and supporting the Tax Stream's long-term plan. We’re seeking someone with strong technical knowledge and experience to focus on quality, training, and knowledge sharing. This role follows a hybrid model with two office days per week.

• Understand the client journey from onboarding to tax return completion for international mobile employees.
• Lead stakeholder meetings on team quality, discussing technical tax treatments and legislative changes.
• Coach junior team members on technical areas, ensuring they excel in tax return processing.
• Oversee the technical output of the UK Expatriate Tax and US Personal Tax team, meeting time and quality standards.
• Ensure adherence to internal and external quality control procedures.
• Improve operational effectiveness and efficiency of the 15-member team.
• Work independently or collaboratively, focusing on problem-solving skills.
• Collaborate with BDO’s regional client-facing teams on operational performance, acting as a contact point and escalation.

• Essentials: Strong technical experience in UK Personal Tax legislation, especially Expatriate Tax. Proven experience in SLA delivery, quality management, skills gap training, and embedding a ‘Quality First’ culture. Excellent interpersonal, communication, and influencing skills. Confident in interacting with senior stakeholders, providing appropriate challenges. Exceptional time management, organisation, and prioritisation skills. Ability to use initiative and take a flexible approach.
• Desirable: Technical experience in US Personal Tax. Accountancy qualification (AAT/ATT/CTA – part or fully qualified) or equivalent experience. Experience in Professional Services. Experience in performing or managing Accountancy Tax-related work.

This role offers a fantastic opportunity to impact the UK Expatriate Tax and US Personal Tax Hub, driving its growth and evolution. If you have the right skills and experience, we’d love to hear from you.

We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture.

At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices.

We help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you.