Junior Account Manager

Here at The Fuel Store, we are transforming the Fleet and Fuel industry for good! We are proud to be the number one reseller in the UK, through providing unrivalled support to our customers that fuels the lifeblood of Britain’s roadways. As a family run business with over 9 years’ experience, we have always been determined to deliver on our founding principle; fuelling better for our customers. Our significant growth has led us to invest further across our Account Management team to increase revenue and partnerships with our existing customers.

As a Junior Account Manager, you will be extensively trained and supported to become an ambassador of The Fuel Store, identifying account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

• Foster long-term existing client relationships to ensure loyalty and retention.
• Maintain high levels of client satisfaction by delivering exceptional service.
• Identify business opportunities and potential clients.
• Effectively present products and services to clients.
• Handle challenging situations with professionalism and a solution-focused approach.
• Share insights and best practices to support team development.
• Monitor key performance indicators (KPIs) to track success and drive improvements.
• Ensure efficient workflow and maintain high levels of productivity.

To contribute to The Fuel Store’s success, you will need to show demonstrable experience in:

• The ability to maintain strong relationships.
• Understanding the needs of customers and delivering solutions to suit their requirements.
• Driving customer satisfaction.
• Identifying opportunities to upsell or cross-sell products.
• Showcasing a high level of resilience and reliability.
• Managing workflow efficiently to maximise productivity.
• Prioritising tasks and managing time effectively.
• Striving to learn how to deliver commercially driven decisions to enhance sales performance.
• Monitoring and analysing key performance indicators (KPIs).

• Strong commercial awareness to make logical decisions.
• Strong motivation to work in a fast-paced environment.
• Great aptitude for overcoming challenges with a naturally inquisitive mind.
• Ability to challenge the status quo; actively seeking to understand HOW something works, not just WHY.
• Resilience and ability to focus on the detail but not forget the bigger picture.
• Ability to work hard as an individual but also bring value to the wider team.
• Excellent communicator and act as an “ambassador” for all stakeholders.
• Ability to be logical when making decisions.
• Excellent organisation and time management.

• Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme.
• Health & Wellbeing: All employees will have access to our EAP and then MediCash upon passing their probation.
• Life Assurance: Payable at 3x Basic salary.
• Holiday Entitlement: You will be entitled to 26 days annual leave plus all statutory holidays.
• Career Progression: We track all employee's progression by creating personal development plans.
• Incentives & Good Commission: We offer uncapped commission, as well as regular incentives for everyone across the business.

We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and we want collaborative, talented Fuellers to help us invent The Fuel Store’s future. If you think that you could add value here at The Fuel Store, please apply. We are also an equal opportunity employer and value diversity across the business.