Social Value & Customer Experience Lead
Social Value & Customer Experience Lead

Social Value & Customer Experience Lead

Full-Time 30500 - 34000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead social impact initiatives and enhance customer experience in retrofit projects.
  • Company: Join a forward-thinking company dedicated to making a real difference in the retrofit sector.
  • Benefits: Enjoy hybrid work, 26 days holiday, enhanced pension, private healthcare, and lifestyle perks.
  • Why this job: Make a meaningful impact while developing leadership skills in a supportive culture.
  • Qualifications: Professional experience is essential; soft skills are highly valued.
  • Other info: This role involves national travel, offering a dynamic work environment.

The predicted salary is between 30500 - 34000 £ per year.

Make a Real Difference Lead Social Impact in the Retrofit Sector Role: Social Value & Customer Experience Lead Retrofit Projects While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Location: Hybrid (Home-based with national travel) Hours: Full-time, flexible Salary & Benefits: From £30,500 – £34,000 + 26 days holiday (+ bank holidays), enhanced pension, private healthcare, lifestyle perks & more Looking to step into a leadership role where your work trul… JBLK1_UKTJ

Social Value & Customer Experience Lead employer: SKm Impact Solutions

Join a forward-thinking company that prioritises social impact and customer experience in the retrofit sector. With a flexible hybrid working model, generous holiday allowance, and a commitment to employee growth through leadership opportunities, we foster a supportive work culture that values your contributions. Enjoy enhanced benefits including private healthcare and lifestyle perks, making this an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

SKm Impact Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Social Value & Customer Experience Lead

✨Tip Number 1

Research the retrofit sector thoroughly. Understanding current trends, challenges, and opportunities will not only help you in interviews but also demonstrate your genuine interest in making a social impact.

✨Tip Number 2

Network with professionals already working in social value and customer experience roles. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into what the role entails.

✨Tip Number 3

Prepare examples of how you've successfully led projects or initiatives that created social value. Be ready to discuss these experiences in detail during interviews to showcase your leadership skills.

✨Tip Number 4

Familiarise yourself with the company's mission and values. Tailoring your conversation to align with their goals can significantly enhance your chances of making a positive impression during the interview process.

We think you need these skills to ace Social Value & Customer Experience Lead

Leadership Skills
Customer Experience Management
Social Impact Assessment
Stakeholder Engagement
Project Management
Communication Skills
Empathy and Emotional Intelligence
Analytical Skills
Problem-Solving Skills
Adaptability
Networking Skills
Strategic Thinking
Data Analysis
Report Writing
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Social Value & Customer Experience Lead position. Highlight how your experience aligns with their needs.

Showcase Relevant Skills: Emphasise both your professional qualifications and soft skills that are relevant to the role. Use specific examples from your past experiences to demonstrate your leadership capabilities and customer experience expertise.

Tailor Your CV: Customise your CV to reflect the key skills and experiences mentioned in the job description. Make sure to include any relevant projects or achievements that showcase your impact in the retrofit sector.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for social impact and customer experience. Explain why you want to work in this role and how you can contribute to their mission.

How to prepare for a job interview at SKm Impact Solutions

✨Showcase Your Leadership Skills

As a Social Value & Customer Experience Lead, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams or projects in the past, focusing on your impact and the outcomes achieved.

✨Emphasise Soft Skills

This role requires strong interpersonal skills. Be ready to discuss how you handle customer interactions, resolve conflicts, and foster collaboration within teams. Highlighting these soft skills can set you apart from other candidates.

✨Research the Retrofit Sector

Understanding the retrofit sector is essential for this position. Familiarise yourself with current trends, challenges, and innovations in the industry. This knowledge will help you engage in meaningful discussions during the interview.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare insightful questions about the company's social impact initiatives and customer experience strategies. This shows your genuine interest in the role and helps you assess if the company aligns with your values.

Social Value & Customer Experience Lead
SKm Impact Solutions
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