Head of Business Management

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board. Job Description Suffolk County Council – Endeavour House, Ipswich, IP1 2BX – Hybrid £58,270 per annum (pro rata for part time) 37 hours per week – Flexible working options available Permanent This advert is open to current Suffolk County Council staff only Innovation is at the heart of everything we do at Suffolk County Council. We\’re looking for a creative and driven Head of Business Management to help us reimagine public services for the 21st century. If you\’re passionate about finding new solutions to complex challenges and making a real difference in people\’s lives, we want to hear from you. Join us and be part of reimagining the future of Suffolk. Your role and responsibilities As Children and Young Peoples Services (CYP\’s) Head of Business Management, you will be the strategic lead for business continuity, risk management and information governance, as well as for the business support resourcing. This means you will play a leading role in ensuring that key processes and back office functions that support the work that our teams do can run efficiently and effectively. You will be leading a skilled and supportive team of people in a fast paced environment where no two days are the same. Day to day tasks will include management oversight of CYP\’s central business and executive support and information governance teams leading CYP\’s business resilience planning regular reporting into CYP Leadership Team on security incidents, significant incidents, information governance, risk management and business resilience. We hope you will bring a high degree of experience as a leader within a business management environment a supportive management style to enable the team and individuals to grow and develop exceptional organisational skills, preferably with strong project or programme management experience, and be able to manage multiple projects at the same time confidence in communicating with a wide range of people, including presenting information to senior leadership groups. You can view a full list of requirements in the Job and Person Profile (docx) . If you believe you can succeed in this role, apply. Even if you don\’t meet all requirements, still apply. We would appreciate the opportunity to consider your application. The team The central Business and Information Team currently performs a number of essential functions: Information governance and data protection – including security incidents, Freedom of Information Requests, and Subject Access Requests, DBS checks, Police information requests, Insurance claims, Data Protection advice and training, DPIAs, BAU requests), ensuring that all work is carried out in accordance with statutory timescales Business Continuity Risk Management Resource Management Support to Elected Members in terms of diary management and ensuring all correspondence is logged and that requests for information and directed to appropriate people and followed up within the required timescales PA and Business Support to the Director of Children\’s Services, Assistant Directors and Heads of Service Empowering Everyone We\’re big believers in potential, possibility and the power of different ideas. We\’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report . For more information Please contact Loretta Greenacre (she/her) for a casual conversation. You can reach them by calling 01473 264850 or emailing loretta.greenacre@suffolk.gov.uk How to apply Step 1 – Read the Job and Person Profile (JPP) (docx). Step 2 – Click \’Apply Now\’ to start your online application. Step 3 – Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template . 1. Can you provide an example of how you have led continuous service improvement in a previous role? What strategies did you use to ensure high-quality and consistent services? 2. How do you create a learning culture within your team and ensure effective performance appraisals and team consultation 3. How do you identify service pressures and manage associated risks? 4. How do you respond to unanticipated problems and support your team members with change? Step 4 – Upload a CV (without name and personal details). Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412 .If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. Closing date: 11.30pm, 11 June 2025. Interview date: 24 June 2025 This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid About Us As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We\’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities. In return, you\’ll enjoy: up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days membership of a competitive Local Government Pension Scheme (LGPS) travel, lifestyle, health and wellbeing benefits performance-related annual pay progression, in addition to an annual cost-of-living pay increase training and encouragement to expand your knowledge a variety of career development opportunities across our organisation diverse and active staff networks flexible working options, with the right to request flexible working from your first day Plus lots more! If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk). #J-18808-Ljbffr