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- Tasks: Support vulnerable individuals in their daily lives and help them engage with the community.
- Company: Riverside is a leading housing association dedicated to enhancing lives and revitalising communities.
- Benefits: Enjoy competitive pay, 28 days holiday, flexible working, and investment in your personal development.
- Why this job: Make a real difference in people's lives while working in a supportive and compassionate team.
- Qualifications: Experience with vulnerable people, strong communication skills, and a passion for helping others.
- Other info: Diversity and inclusion are core values; guaranteed interviews for applicants with disabilities.
The predicted salary is between 22700 - 27000 £ per year.
Join to apply for the Care and Support Assistant role at Riverside.
Contract Type: Permanent
Salary: £27,008 per annum
Working Hours: 37.5 hours per week
Working Pattern: 5 days out of 7 including weekends and shift patterns
Location: Camden, London
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as Care & Support Assistant:
- You will be key in the day-to-day running of one of our supported housing services. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.
Some of your responsibilities will include:
- Engaging with customers daily to build their trust and encourage them to take part in various activities within the service and wider community.
- Working with customers to raise their awareness of local services and facilities to ensure they have access to training, education, and work.
- Carry out support planning and risk assessments for high need customers with the support of a Support Officer.
- Working with the Specialist Support Officer to arrange and facilitate group sessions or activities.
- Collaborating with relevant community agencies to ensure customers receive appropriate advice and support.
- Ensuring that key performance targets are met and that all customer records are up to date.
About you:
We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.
We are looking for someone with:
- Experience of working with vulnerable people with a range of needs in a support capacity.
- A genuine passion for working with people and be able to travel.
- Good communication skills and the ability to engage with and respect the needs of vulnerable people.
- Excellent team working skills with a creative flair and ability to think outside of the box.
- Housing sector knowledge including housing benefit applications.
- Strong IT and social media skills to manage and maintain administration and recording systems.
Why Riverside?
One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension.
- 28 days holidays plus bank holidays.
- Flexible working options available.
- Investment in your learning, personal development and technology.
- A wide range of benefits.
Our Homelessness and Prevention team is friendly, and we love what we do. We are passionate about the high-quality support we provide. Working in care can be demanding, but our colleagues are always kind and compassionate no matter what challenges they encounter. As part of our team you will be doing work you can be proud of, ensuring the safety and happiness of our customers in their home.
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
Care and Support Assistant employer: Riverside
Contact Detail:
Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care and Support Assistant
✨Tip Number 1
Familiarise yourself with Riverside's values and mission. When you understand what they stand for, you can tailor your conversations and interactions to reflect those values, showing that you're a great cultural fit.
✨Tip Number 2
Network with current or former employees of Riverside. They can provide valuable insights into the company culture and the specific challenges faced in the Care and Support Assistant role, which can help you prepare for interviews.
✨Tip Number 3
Demonstrate your passion for working with vulnerable people by volunteering or participating in community service. This hands-on experience not only enhances your CV but also gives you real-life examples to discuss during interviews.
✨Tip Number 4
Stay updated on local services and facilities that support vulnerable individuals. Being knowledgeable about available resources will show your commitment to helping customers access the support they need.
We think you need these skills to ace Care and Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience working with vulnerable people. Emphasise any roles where you've demonstrated strong communication skills and teamwork, as these are key for the Care and Support Assistant position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting individuals in need. Share specific examples of how you've positively impacted others in previous roles, and align your values with those of Riverside to show you're a great fit.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as knowledge of housing benefits, IT proficiency, and the ability to engage with diverse communities. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the care sector.
How to prepare for a job interview at Riverside
✨Show Your Passion for Care
Make sure to express your genuine passion for working with vulnerable people. Share personal experiences or stories that highlight your commitment to making a difference in their lives.
✨Demonstrate Teamwork Skills
Riverside values collaboration, so be prepared to discuss examples of how you've successfully worked as part of a team. Highlight any creative solutions you contributed to group challenges.
✨Know the Local Services
Familiarise yourself with local services and facilities that could benefit the customers you'll be supporting. This shows initiative and a proactive approach to helping others.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations involving customer care and support, demonstrating your problem-solving skills and empathy.
