Senior Revenue Operations Analyst

PROS, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision, and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.

We are looking for a dynamic and experienced EMEA based Senior Revenue Operations Analyst to join our Revenue Operations Team. This role requires a professional with the ability to think globally and act locally, with a proven ability to inspire high-performing, cross-functional teams. You will play a crucial role in supporting our cross functional Go-To-Market (GTM) organization with regular actionable data and insights.

A Day in the Life of the Senior Revenue Operations Analyst - About the role Responsibilities:

• Partner with senior business leaders across the GTM organization to provide effective reporting & management in a dynamic, changing environment.
• Excellent high level of written, verbal, and interpersonal skills, with the ability to convey complex information, ideas, procedures and processes clearly and in a logical sequence.
• Develop and motivate team of Revenue Operations Analysts, driving alignment and efficiencies in standard reporting needs across the GTM organization.
• Responsible for leading the standardization and reporting governance for the GTM organization.
• Serve as the business liaison on cross-functional initiatives to optimize business processes and/or data accuracy.
• Facilitate and support annual strategic and planning activities such as, territories, quota setting and evaluation, capacity modeling, optimization etc.
• Act as key liaison for aligning territory quotas and managing compensation escalations.
• Define requirements for specific tooling to support processes and optimize their day-to-day work.
• Ad-hoc reporting requests and ability to prioritize tasks and projects.

Required Qualifications - About you

• Proficiency in financial analysis and modeling including, Excel, BI and reporting tools.
• Experience presenting to senior leadership.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• Proven experience in an Operational business role running and analyzing data as it relates to KPI’s, Trends, Quotas, Productivity etc.
• Expertise in creating complex dashboards and reports in Power BI or any similar analytic tool.
• Strong analytical skills to interpret data, generating meaningful insights that can be deployed by the GTM organization.
• Ability to analyse multiple datasets and deliver succinct reporting on key performance metrics to key stakeholders across the Chief Revenue Officer’s organisation.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Competence in Salesforce (or equivalent CRM tools), with ability to create advanced level reporting.
• Proactive self-starter and collaborative team player who thrives under pressure and consistently follows through on commitments.
• Exceptional organizational skills, strong work ethic, and meticulous attention to detail.
• Demonstrated ability to plan, prioritize, and manage multiple projects under tight deadlines.

Highly Desired

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 5-10 years of experience in operations based and/or finance roles, including 5+ years serving in a similar capacity.
• SQL basics, willingness to keep developing as required to work with tools and dataset available.
• Self-starter, multitasker, team player, excellent communicator, works well under pressure and follows through on tasks.
• Shows desire to take on responsibility.
• Experience with a technical or software related product suite, enterprise software experience highly preferred.