At a Glance
- Tasks: Lead daily operations, enhance processes, and support growth strategies.
- Company: Join a top executive search firm specialising in Tech, HR, Sales, and Finance.
- Benefits: Competitive salary, potential for permanent role, and a dynamic work environment.
- Why this job: Be part of a strategic team driving efficiency and innovation in a fast-paced setting.
- Qualifications: Experience in operations, strong leadership skills, and a knack for process optimisation required.
- Other info: This is a 9-12 month maternity cover with the chance to secure a permanent position.
The predicted salary is between 72000 - 108000 Β£ per year.
Location: London, UK
9 β 12-month Mat Cover with potential of Perm.
Salary: Competitive, dependent on experience
About the Company
We are a leading executive search firm specialising in Tech, HR, Sales and Finance. With external investment, weβre working with high-profile funds across the UK and globally. With a team of 80 professionals based in London, India and the US, we are seeking a strategic and hands-on Head of Operations to drive efficiency, improve processes, and support our ambitious growth plans on a 9 β 12-month Maternity cover contract.
Role Overview
As Head of Operations, you will oversee the firm's day-to-day business operations, ensuring optimal efficiency, process management and improvement. You will be responsible for enhancing internal processes, managing key operational functions (HR, delivery ops, IT and sales operations) and working closely with senior leadership to implement best practices.
Key Responsibilities
- Operational Strategy & Business Management
- Execute an operational strategy aligned with business goals.
- Improve internal processes and systems to drive efficiency and productivity.
- Improve and implement technology solutions to enhance workflow and client delivery.
- Oversee business continuity planning and risk management.
- Work to ensure best-in-class talent acquisition, onboarding, and retention strategies.
- Champion company culture, employee engagement, and DEI initiatives.
- Produce and oversee commercial agreements with clients.
- Improve operational efficiencies.
- Monitor key financial and operational KPIs, ensuring business performance aligns with targets.
- Oversee CRM management, ensuring optimal usage.
- Ensure compliance with GDPR, employment law, and other regulatory requirements.
- Manage relationships with legal, IT, and compliance service providers.
- Oversee office operations and supplier relationships.
- Ensure a high-functioning hybrid working environment.
- Negotiate contracts with external vendors to improve cost-effectiveness.
Key Skills & Experience
- Experience in a similar Head of Operations role ideally within a founder owned executive search, recruitment, or professional services.
- Proven track record in scaling and optimising operational processes.
- Strong commercial acumen with experience.
- Hands-on experience with CRM and ATS platforms (e.g., Loxo or other CRMβs).
- Strong leadership and stakeholder management skills.
- Ability to drive change in a fast-paced, growth-focused environment.
Contact Detail:
Camino Partners Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Director of Operations
β¨Tip Number 1
Network with professionals in the executive search and recruitment industry. Attend relevant events or webinars where you can meet people who work in similar roles. This can help you gain insights into the company culture and operational challenges they face.
β¨Tip Number 2
Familiarise yourself with the latest trends in operational efficiency and technology solutions. Being knowledgeable about tools that enhance workflow, such as CRM and ATS platforms, will demonstrate your readiness to implement best practices in the role.
β¨Tip Number 3
Prepare to discuss specific examples of how you've improved processes in previous roles. Highlight your experience in scaling operations and managing teams, as this will show your capability to drive change in a fast-paced environment.
β¨Tip Number 4
Research the company's values and recent initiatives, especially around DEI and employee engagement. Being able to speak to these topics during your discussions will show that you're aligned with their mission and ready to champion their culture.
We think you need these skills to ace Director of Operations
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in executive search or recruitment. Use specific examples that demonstrate your ability to improve processes and drive efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic vision for the role. Mention how your past experiences align with the company's goals and how you can contribute to their growth plans during the maternity cover period.
Highlight Key Skills: In your application, emphasise your leadership skills, commercial acumen, and hands-on experience with CRM and ATS platforms. These are crucial for the role and should be clearly articulated.
Showcase Your Achievements: Include quantifiable achievements in your application. For example, mention any successful operational strategies you've implemented that led to increased efficiency or improved team performance.
How to prepare for a job interview at Camino Partners Ltd
β¨Understand the Company Culture
Before your interview, take some time to research the company's culture and values. This role requires championing company culture and employee engagement, so be prepared to discuss how your values align with theirs.
β¨Showcase Your Operational Strategy Skills
Be ready to share specific examples of how you've executed operational strategies in previous roles. Highlight your experience in improving processes and driving efficiency, as these are key responsibilities for the position.
β¨Demonstrate Leadership Experience
As a Head of Operations, strong leadership skills are essential. Prepare to discuss your experience in managing teams, driving change, and working closely with senior leadership to implement best practices.
β¨Familiarise Yourself with Relevant Technologies
Since the role involves overseeing CRM management and implementing technology solutions, make sure you are familiar with relevant platforms like Loxo or other CRM systems. Be ready to discuss how you've used technology to enhance workflow in past positions.