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For Companies At a Glance
- Tasks: Manage client portfolios, ensuring top-notch service and support throughout the insurance process.
- Company: Join a tech-savvy insurance broker known for its client-focused culture and rapid growth.
- Benefits: Enjoy competitive pay, private medical cover, pension, and funded professional development.
- Why this job: Be part of a collaborative team that values initiative and offers clear career progression.
- Qualifications: CII or ACII qualification is essential, along with strong communication and organisational skills.
- Other info: This role is office-based in Mayfair, London, with no new-business targets.
The predicted salary is between 36000 - 60000 £ per year.
Account Manager (Commercial Insurance) – CII / ACII qualified
Portfolio servicing – no new-business targets
You must possess first-class technical knowledge across multiple UK commercial lines and hold the CII or ACII qualification.
Position details
Location: Mayfair, London (office-based)
Recruiter: Liberty Towers, acting on behalf of a progressive, technology-driven insurance broker
The organisation
Our client arranges comprehensive commercial insurance programmes for high-net-worth individuals and leading corporate clients. Celebrated for its client-centred culture and rapid growth, the firm pairs deep market expertise with cutting-edge digital tools to deliver outstanding risk management and personalisation.
The role
As Account Manager you will be the day-to-day guardian of an assigned portfolio, maintaining impeccable service standards and nurturing long-term relationships.
Key responsibilities
- Client service – answer everyday enquiries promptly and professionally, ensuring each interaction exceeds expectations.
- Policy administration – place new business, renewals and endorsements with pinpoint accuracy.
- Documentation – prepare and issue schedules, certificates, cover notes and invoices.
- Claims support – guide clients through the entire claims journey, liaising with insurers to secure swift, fair settlements.
- Risk assessment & placement – identify exposures and collaborate with underwriters to secure tailored solutions across property, liability, motor, cyber and more.
- Relationship management – build strong, positive links with clients, insurers and other stakeholders.
- Compliance – uphold FCA, Lloyd’s and internal standards at all times.
- Team support – provide reliable administrative assistance to senior account managers and directors.
What you’ll bring
- Proven success in an account-handling or similar broking role.
- Deep technical expertise across multiple UK commercial lines.
- CII or ACII qualification (essential).
- Superb written and verbal communication skills.
- Meticulous attention to detail and excellent organisational ability.
- Confidence with market software platforms and Microsoft 365.
What’s on offer
- Competitive salary commensurate with experience and qualifications.
- Comprehensive benefits – private medical cover, pension and more.
- Professional development – funded CPD and clear progression routes.
- Supportive culture – collaborative, forward-thinking environment where initiative is encouraged.
Liberty Towers acts as an Employment Agency for this vacancy. All applications are handled in the strictest confidence.
Contact Detail:
Liberty Towers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Commercial Insurance
✨Tip Number 1
Familiarise yourself with the latest trends and developments in commercial insurance, particularly in the UK market. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work in account management or broking roles. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and resolved issues in previous roles. Highlighting your experience with policy administration and claims support will set you apart from other candidates.
✨Tip Number 4
Showcase your technical expertise by being ready to discuss various commercial lines such as property, liability, and cyber insurance. Being able to articulate your understanding of these areas will demonstrate your suitability for the role.
We think you need these skills to ace Account Manager - Commercial Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management and commercial insurance. Emphasise your CII or ACII qualification and any relevant technical knowledge across UK commercial lines.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your ability to maintain high service standards and build long-term relationships, as these are key aspects of the position.
Showcase Relevant Experience: In your application, provide specific examples of your previous successes in account handling or broking roles. Highlight your meticulous attention to detail and organisational skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your written communication is clear and professional, reflecting the superb communication skills required for the position.
How to prepare for a job interview at Liberty Towers
✨Showcase Your Technical Knowledge
Make sure to highlight your deep understanding of UK commercial lines during the interview. Be prepared to discuss specific policies and how they apply to different client scenarios, as this will demonstrate your expertise and suitability for the role.
✨Emphasise Client-Centred Service
Since the company prides itself on a client-centred culture, share examples of how you've exceeded client expectations in previous roles. Discuss your approach to maintaining long-term relationships and how you handle everyday enquiries with professionalism.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge and problem-solving skills. Brush up on common issues faced in commercial insurance and be ready to explain how you would manage claims or risk assessments effectively.
✨Demonstrate Organisational Skills
Given the importance of meticulous attention to detail in this role, prepare to discuss how you stay organised and manage multiple tasks. Share specific tools or methods you use to ensure accuracy in policy administration and documentation.
