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- Tasks: Join us as a Hire Controller, delivering top-notch customer service and managing hire contracts.
- Company: Wernick Hire is the UK's leading provider of modular buildings with 90 years of success.
- Benefits: Enjoy competitive salary, generous holidays, early finishes on Fridays, and training opportunities.
- Why this job: Be part of a friendly team in a secure company that values your contributions and growth.
- Qualifications: Strong communication skills, attention to detail, and experience in the hire industry preferred.
- Other info: We welcome applications from all backgrounds and offer an open-door policy.
The predicted salary is between 24000 - 36000 £ per year.
Job Description Wernick Hire The UK\’s Largest and Longest Standing National Provider of Permanent and Temporary Modular Buildings and Site Accommodation About Us Wernick Hire, a proud member of the Wernick Group, is the UK\’s leading provider of both permanent and temporary modular buildings and site accommodation. Celebrating 90 years of trading since our establishment in 1934, we have a rich history of growth and success, doubling our profits in the last five years. Our continued success is driven by the quality and dedication of our workforce, who bring enthusiasm, vision, friendliness, and a real can-do spirit to our business. Role Overview: Hire Controller We currently have an opportunity for a talented individual to join our team as a Hire Controller. Our Hire Controllers are at the heart of our depots, making everything happen. This is a very busy role, requiring someone who can wow our customers, go the extra mile, pick up the phone, and work effectively under pressure. About The Role Key Responsibilities Provide first-class customer service. Prepare hire contracts, quotations, and any other necessary correspondence. Handle and record customer enquiries and source new business. Follow up on quotations and enquiries. Prepare accurate weekly and monthly reports. Maintain accurate and up-to-date records. Skills And Experience Excellent written and verbal communication skills. Strong attention to detail. Ability to multi-task and prioritise a busy workload. Numerate. IT literate, particularly in Microsoft Office (Excel, Word, and Outlook). Experience as a Hire Controller or similar in the hire industry is a distinct advantage. Key Attributes Committed to offering first-class customer service. An enthusiastic team player who engages colleagues and willingly shares knowledge and information. Motivated self-starter. Thorough, methodical approach. Displays integrity in all interactions. Ability to work effectively under pressure. Proactive. Expert time manager. Highly professional with a positive attitude. What You Will Get in Return Competitive salary and bonus scheme. Generous holiday allowance (rising with service). Option to buy extra holidays. Option to sell or carry over up to 5 days holiday. Christmas Shutdown. Early finish on Fridays. Group pension. Annual salary review each January. Life assurance of 2x annual salary. Personal accident insurance. Free onsite parking. Employee assistance programme. Training and progression opportunities. Family-run and well-established, secure company (trading over 80 years). Open door policy. Cycle to work scheme. Employee referral scheme. Benefits scheme (discounted retailers). Corporate eyecare scheme through Specsavers. Direct communication with MD/CEO and staff satisfaction surveys. We are an equal opportunities employer and welcome applications from all sections of the community. We look forward to receiving your application and thank you for your interest in our company. Important Notice To Recruitment Agencies Any unsolicited CVs will be sent at the recruitment agency\’s own risk and will be interpreted as gifts, and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly without, in any way, entering into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy, we will contact you. The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK. #J-18808-Ljbffr
Hire Controller employer: Kärcher North America Inc.
Contact Detail:
Kärcher North America Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the modular building and site accommodation industry. Understanding the key players, trends, and challenges will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by simulating scenarios where you handle enquiries or complaints. This will prepare you to showcase your ability to wow customers and manage pressure effectively, which is crucial for a Hire Controller.
✨Tip Number 3
Brush up on your IT skills, particularly in Microsoft Office applications like Excel and Word. Being proficient in these tools will not only help you in the role but also impress the hiring team during your discussions.
✨Tip Number 4
Network with current or former employees of Wernick Hire or similar companies. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Hire Controller position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and any previous roles in the hire industry. Use bullet points for clarity and focus on achievements that demonstrate your ability to work under pressure.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you have provided excellent customer service and managed multiple tasks effectively in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Hire Controller role.
How to prepare for a job interview at Kärcher North America Inc.
✨Showcase Your Customer Service Skills
As a Hire Controller, providing first-class customer service is crucial. Prepare examples of how you've wowed customers in the past and be ready to discuss your approach to handling enquiries and complaints.
✨Demonstrate Attention to Detail
This role requires a strong attention to detail, especially when preparing hire contracts and reports. Bring along examples of your work that highlight your meticulous nature and be prepared to discuss how you ensure accuracy in your tasks.
✨Prepare for Multi-tasking Scenarios
The ability to multi-task is essential in this busy role. Think of situations where you've successfully managed multiple priorities and be ready to share these experiences during the interview.
✨Exhibit Your IT Proficiency
Since the role requires proficiency in Microsoft Office, particularly Excel, Word, and Outlook, brush up on these tools. Be prepared to discuss how you've used them in previous roles, especially in relation to reporting and communication.
