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- Tasks: Coordinate global travel logistics and craft bespoke itineraries for clients.
- Company: Join a dynamic team focused on delivering exceptional travel experiences for employees and VIP clients.
- Benefits: Enjoy a hybrid work environment with flexibility and opportunities for professional growth.
- Why this job: Be part of a fast-paced, service-oriented culture that values attention to detail and client satisfaction.
- Qualifications: 5+ years in corporate travel or luxury concierge services; expertise in GDS platforms required.
- Other info: Occasional travel may be needed for onsite event coordination.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about curating seamless, high-touch travel experiences? Join as a Concierge Corporate Travel Associate and become a trusted partner in delivering exceptional global travel for our employees and VIP clients. If you thrive in a fast-paced, service-focused environment and love managing the details behind unforgettable journeys, we want to hear from you.
As a key member of our concierge travel team, you’ll coordinate complex travel logistics, craft curated itineraries, and ensure an exceptional client experience from booking to return. This hybrid role demands excellent organisational skills, deep industry knowledge, and a high level of discretion and professionalism.
Key Responsibilities- Travel Coordination & Itinerary Planning
- Organise global travel including flights, accommodation, and ground transport.
- Design bespoke itineraries incorporating dining, activities, and unique experiences.
- Consult with travellers to gather preferences and provide tailored options.
- Ensure all bookings align with policies and budget guidelines.
- Client & Customer Service
- Deliver warm, proactive service with a high level of professionalism.
- Provide end-to-end support throughout the entire travel journey.
- Maintain consistent and responsive communication across channels (email, phone, video, in-person).
- Foster strong relationships with stakeholders, vendors, and suppliers.
- Problem Solving & Compliance
- Respond quickly to disruptions such as cancellations or emergencies.
- Stay informed on travel trends, new openings, and emerging destinations.
- Ensure compliance with industry standards, company policies, and pharma regulations.
- Operational & Administrative Support
- Track travel expenses and maintain accurate records.
- Update and manage a curated database of venues and suppliers.
- Work autonomously, showing initiative and accountability.
- Represent the brand confidently in internal and external interactions.
- Required:
- 5+ years in corporate travel or luxury concierge services.
- Expertise in GDS platforms (Sabre, Amadeus, Travelport/Galileo).
- Exceptional communication, customer service, and IT skills.
- Advanced proficiency in English (additional languages a plus).
- Flexibility in hours and travel, based on client needs and events.
- Preferred:
- Experience in Meetings & Events (M&E).
- Knowledge of pharmaceutical compliance in travel.
- Proficiency in booking tools like Concur.
- Background in VIP or luxury concierge services.
This role may require occasional travel for onsite event coordination. Flexibility, autonomy, and a keen eye for detail will be key to your success.
Contact Detail:
BioTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Associate
✨Tip Number 1
Familiarise yourself with the latest trends in corporate travel and luxury concierge services. Being knowledgeable about emerging destinations and unique experiences will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the travel industry, especially those who work in corporate or luxury sectors. Attend industry events or join relevant online forums to build connections that could lead to job opportunities.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've handled travel disruptions or client emergencies in the past. This will showcase your ability to remain calm and effective under pressure.
✨Tip Number 4
Highlight your experience with GDS platforms and booking tools during conversations. Being able to discuss your proficiency in these systems will show that you're ready to hit the ground running in this role.
We think you need these skills to ace Travel Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in corporate travel or luxury concierge services. Emphasise your expertise with GDS platforms and any specific achievements that demonstrate your organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully managed complex travel logistics and provided exceptional client experiences.
Highlight Relevant Skills: In your application, clearly outline your communication and IT skills. If you have experience with booking tools like Concur or knowledge of pharmaceutical compliance, make sure to include these details as they are highly relevant.
Showcase Problem-Solving Abilities: Include examples in your application that demonstrate your ability to handle disruptions and emergencies in travel. This will show the employer that you can maintain professionalism under pressure.
How to prepare for a job interview at BioTalent
✨Showcase Your Travel Expertise
Make sure to highlight your experience in corporate travel or luxury concierge services. Be prepared to discuss specific examples of how you've successfully coordinated complex travel logistics and crafted bespoke itineraries.
✨Demonstrate Exceptional Communication Skills
Since this role requires maintaining consistent communication with clients and stakeholders, practice articulating your thoughts clearly. Use examples from your past roles to illustrate how you’ve provided warm, proactive service.
✨Prepare for Problem-Solving Scenarios
Anticipate questions about how you would handle disruptions like cancellations or emergencies. Think of real-life situations where you successfully resolved issues and be ready to share those stories.
✨Familiarise Yourself with Industry Trends
Stay updated on the latest travel trends, new openings, and emerging destinations. Showing that you are knowledgeable about the industry will demonstrate your passion and commitment to providing exceptional travel experiences.
