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- Tasks: Join us as a System Engineer, bridging sales and execution for innovative locking systems.
- Company: ISEO is a leading manufacturer of locking systems, operating globally since 1969.
- Benefits: Enjoy a dynamic work environment with opportunities for remote work and professional growth.
- Why this job: Be part of a forward-thinking company that values sustainability and innovation in technology.
- Qualifications: A System Engineer diploma or equivalent, plus strong knowledge of IT and project management.
- Other info: Contribute to exciting projects while ensuring compliance with sustainability values.
The predicted salary is between 36000 - 60000 £ per year.
Mind Partners is an executive search firm with offices in London and Paris. We specialise in retained headhunting for executives, senior management, and experts. We are now partnering with ISEO to appoint their System Engineer based in the UK. ISEO is a leading group in the design and manufacture of locking systems and access control solutions reaching customers in more than one hundred countries and having five manufacturing sites in Europe. The company was founded in 1969 in Pisogne (Italy). It has combined the entrepreneurial spirit of an entire family with the challenges of the global market. In the UK, ISEO focuses on three segments: Sofia locks (Proptech), End-users and Trade & OEM.
The company is looking for a System Engineer who will be the link between sales and execution. The role will focus on End Users.
Position Summary: Responsible for developing the detailed technical design of the relevant components, commissioning the system (remotely or on-site) and, if necessary, handing it over to field service engineers and/or installers during commissioning and start-up, as well as providing relevant information to marketing and R&D for module improvement. The position will report directly to Market Leader UK/Ireland & North America.
Main responsibilities:
- Ensure correct delivery of projects from a technical standpoint
- Ensure system performance aligns with the budget
- Ensure proper execution of assigned projects
- Manage customer requests
- Resolve customer issues in collaboration with the solution center
- Meet department objectives (quality, quantity, deadlines)
- Identify and resolve anomalies and/or propose improvement actions to management
Main tasks:
- Provide technical expertise during sales presentations, product demonstrations, installation, and maintenance
- Perform commissioning both remotely and on-site
- Record the time spent on projects
- Validate the delivered solution by ensuring that all components operate according to specifications and support the lifecycle service capabilities
- Create all the necessary documentation
- Prepare detailed start-up plans for the commissioning activities of the assigned project systems, integrating all activities into these plans to ensure seamless execution
- Prepare system renewal files in accordance with project procedures by gathering and reviewing all system test documents to verify their relevance and completeness
- Monitor and control system performance
- Participate in system rotation
- Improve the design
- Develop, train, and deploy user instructions/manuals for the client organisation during system handover
- Work with all stakeholders to create quotations for selected architectures, system additions, and upgrades
- Step in on certain projects in place of the project manager
- Follow up on after-sales service
- Train the clients
Responsibilities in Management Systems: You must support and ensure the spread of ISEO's sustainability values and policies among collaborators, concerning the Prevention and Protection in the workplace, Environmental Protection and compliance with the prescribed norms of reference. You have to comply and ensure your subordinates comply with the company's prevention and protection provisions in the workplace.
Requirements:
- System Engineer diploma or equivalent
- Strong knowledge of products, systems, and customers
- Project-based work approach
- Knowledge of IT and new technologies
- Problem-Solving, analysis, social intelligence, teamwork, conflict management
- Understanding and managing needs, organisation, result orientation, initiative
Locations
System Engineer employer: Mind Partners UK
Contact Detail:
Mind Partners UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Engineer
✨Tip Number 1
Familiarise yourself with ISEO's products and services, especially their locking systems and access control solutions. Understanding the technical aspects and applications of these products will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the industry, particularly those who have experience in system engineering or related fields. Attend relevant events or join online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've successfully managed projects in the past. Be ready to provide examples that demonstrate your ability to handle customer requests and resolve issues effectively.
✨Tip Number 4
Research ISEO's sustainability values and policies, as they are important to the company culture. Showing that you align with their commitment to environmental protection and workplace safety can give you an edge in the selection process.
We think you need these skills to ace System Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the System Engineer position at ISEO. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Tailored CV: Create a CV that specifically addresses the qualifications mentioned in the job description. Emphasise your technical expertise, project management experience, and any relevant knowledge of locking systems and access control solutions.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss your problem-solving abilities and how you can contribute to the success of ISEO by ensuring project delivery and customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a System Engineer.
How to prepare for a job interview at Mind Partners UK
✨Know Your Technical Stuff
As a System Engineer, you'll need to demonstrate your technical expertise. Brush up on the specific locking systems and access control solutions ISEO offers. Be prepared to discuss how you would approach system design and commissioning in detail.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled complex issues in past projects. Highlight your analytical skills and how you've collaborated with teams to resolve customer problems effectively.
✨Understand the Company Culture
Research ISEO's values and sustainability policies. Show that you align with their commitment to environmental protection and workplace safety. This will demonstrate your fit within the company culture and your readiness to support their initiatives.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage projects and customer requests. Think of scenarios where you've had to ensure project delivery aligns with budget and quality standards, and be ready to discuss your approach.
