System Engineer

System Engineer

Portsmouth +1 Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a System Engineer, bridging sales and execution for innovative locking systems.
  • Company: ISEO is a leading manufacturer of locking systems, operating globally since 1969.
  • Benefits: Enjoy a dynamic work environment with opportunities for remote work and professional growth.
  • Why this job: Be part of a forward-thinking company that values sustainability and innovation in technology.
  • Qualifications: A diploma in System Engineering or equivalent, plus strong IT and problem-solving skills.
  • Other info: Contribute to exciting projects while ensuring compliance with sustainability values.

The predicted salary is between 36000 - 60000 £ per year.

Mind Partners is an executive search firm with offices in London and Paris. We specialise in retained headhunting for executives, senior management, and experts. We are now partnering with ISEO to appoint their System Engineer based in the UK. ISEO is a leading group in the design and manufacture of locking systems and access control solutions reaching customers in more than one hundred countries and having five manufacturing sites in Europe. The company was founded in 1969 in Pisogne (Italy). It has combined the entrepreneurial spirit of an entire family with the challenges of the global market. In the UK, ISEO focuses on three segments: Sofia locks (Proptech), End-users and Trade & OEM.

The company is looking for a System Engineer who will be the link between sales and execution. The role will focus on End Users.

Position Summary: Responsible for developing the detailed technical design of the relevant components, commissioning the system (remotely or on-site) and, if necessary, handing it over to field service engineers and/or installers during commissioning and start-up, as well as providing relevant information to marketing and R&D for module improvement. The position will report directly to Market Leader UK/Ireland & North America.

Main responsibilities:

  • Ensure correct delivery of projects from a technical standpoint
  • Ensure system performance aligns with the budget
  • Ensure proper execution of assigned projects
  • Manage customer requests
  • Resolve customer issues in collaboration with the solution center
  • Meet department objectives (quality, quantity, deadlines)
  • Identify and resolve anomalies and/or propose improvement actions to management

Main tasks:

  • Provide technical expertise during sales presentations, product demonstrations, installation, and maintenance
  • Perform commissioning both remotely and on-site
  • Record the time spent on projects
  • Validate the delivered solution by ensuring that all components operate according to specifications and support the lifecycle service capabilities
  • Create all the necessary documentation
  • Prepare detailed start-up plans for the commissioning activities of the assigned project systems, integrating all activities into these plans to ensure seamless execution
  • Prepare system renewal files in accordance with project procedures by gathering and reviewing all system test documents to verify their relevance and completeness
  • Monitor and control system performance
  • Participate in system rotation
  • Improve the design
  • Develop, train, and deploy user instructions/manuals for the client organisation during system handover
  • Work with all stakeholders to create quotations for selected architectures, system additions, and upgrades
  • Step in on certain projects in place of the project manager
  • Follow up on after-sales service
  • Train the clients

Responsibilities in Management Systems: You must support and ensure the spread of ISEO's sustainability values and policies among collaborators, concerning the Prevention and Protection in the workplace, Environmental Protection and compliance with the prescribed norms of reference. You have to comply and ensure your subordinates comply with the company's prevention and protection provisions in the workplace.

Requirements:

  • System Engineer diploma or equivalent
  • Strong knowledge of products, systems, and customers
  • Project-based work approach
  • Knowledge of IT and new technologies
  • Problem-Solving, analysis, social intelligence, teamwork, conflict management
  • Understanding and managing needs, organisation, result orientation, initiative

Locations

Portsmouth Hampshire

System Engineer employer: Mind Partners UK

ISEO is an exceptional employer that fosters a collaborative and innovative work culture, where the entrepreneurial spirit thrives. As a System Engineer based in the UK, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while contributing to cutting-edge locking systems and access control solutions. With a commitment to sustainability and a focus on employee well-being, ISEO offers a rewarding environment for those seeking meaningful and impactful work.
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Contact Detail:

Mind Partners UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land System Engineer

✨Tip Number 1

Familiarise yourself with ISEO's products and services, especially their locking systems and access control solutions. Understanding the technical aspects and how they relate to customer needs will give you an edge during interviews.

✨Tip Number 2

Network with professionals in the industry, particularly those who have experience in system engineering or related fields. Attend relevant events or join online forums to connect with potential colleagues and learn more about the company culture.

✨Tip Number 3

Prepare to discuss your problem-solving skills and provide examples of how you've successfully managed projects in the past. Highlighting your ability to handle customer requests and resolve issues will demonstrate your fit for the role.

✨Tip Number 4

Research the latest trends in IT and new technologies that are relevant to system engineering. Being knowledgeable about current advancements will show your commitment to continuous learning and improvement, which is crucial for this position.

We think you need these skills to ace System Engineer

Technical Design Skills
Commissioning Expertise
Project Management
Customer Relationship Management
Problem-Solving Skills
Analytical Skills
Documentation Skills
System Performance Monitoring
Collaboration and Teamwork
Communication Skills
Knowledge of IT and New Technologies
Conflict Management
Training and Development Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the System Engineer role. Focus on technical expertise, project management experience, and any specific knowledge of locking systems or access control solutions.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background fits the responsibilities outlined in the job description, particularly your ability to manage customer requests and resolve issues.

Highlight Technical Skills: In your application, emphasise your technical skills and knowledge of IT and new technologies. Provide examples of how you've applied these skills in previous roles, especially in project-based work.

Showcase Problem-Solving Abilities: Include specific examples in your application that demonstrate your problem-solving skills and ability to work collaboratively. This is crucial for the role, as it involves resolving customer issues and improving system performance.

How to prepare for a job interview at Mind Partners UK

✨Showcase Your Technical Expertise

As a System Engineer, you'll need to demonstrate your technical knowledge during the interview. Be prepared to discuss specific projects you've worked on, the technologies you've used, and how you've solved complex problems in the past.

✨Understand ISEO's Products and Market

Familiarise yourself with ISEO's locking systems and access control solutions. Knowing their product range and market segments will help you answer questions more effectively and show your genuine interest in the company.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to manage customer requests. Think of examples where you've successfully resolved issues or improved processes in previous roles.

✨Emphasise Teamwork and Communication Skills

Since the role involves liaising between sales and execution, highlight your teamwork and communication abilities. Share examples of how you've collaborated with different teams to achieve project goals and ensure customer satisfaction.

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