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- Tasks: Lead daily operations and training for the Groups division in a dynamic DMC.
- Company: Join a forward-thinking organisation based in the heart of London.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and career growth opportunities.
- Why this job: Be part of a culture that values innovation, collaboration, and exceptional service.
- Qualifications: Experience in operations management and knowledge of Tour Plan is essential.
- Other info: Diversity and inclusion are at the core of our client's workplace values.
The predicted salary is between 45000 - 48000 £ per year.
Antella Travel Recruitment provided pay range This range is provided by Antella Travel Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Antella Travel Recruitment Our client, a dynamic and forward-thinking organisation based in the heart of London, is currently seeking an Operations and Training Manager to join their thriving Management team. This full-time position offers a competitive salary range of £45,000 to £48,000, along with a comprehensive benefits package and exceptional opportunities for career growth and development. As the Operations and Training Manager for an INBOUND DMC, you will play a pivotal role in overseeing and optimising the day-to-day operations of the department. Your primary responsibility will be to ensure the smooth and efficient functioning of the Groups division, while implementing strategies to enhance productivity, streamline processes, and drive overall success through training and learning of the TOUR PLAN system. The ideal candidate for this position will possess a proven track record of success in operations management within a DMC with TOUR PLAN knowledge. Have a deep understanding of group dynamics and a passion for delivering an exceptional service to clients and your team. You will be a natural leader, with the ability to inspire and motivate teams, foster collaboration, and maintain a positive and productive work environment. Key responsibilities of the Operations Manager Groups role include: Overseeing the daily operations of the Groups department, ensuring efficient resource allocation and optimal performance Developing and implementing operational strategies and policies to enhance productivity and efficiency Monitoring and analysing key performance indicators (KPIs) to identify areas for improvement and implement corrective measures Managing and mentoring a diverse team of professionals, providing guidance, support, and opportunities for growth and development Fostering a culture of continuous improvement, encouraging innovation and embracing change Training and supporting the operations team. You should possess the following qualifications and skills: Proven experience in operations management, inbound travel with knowledge of Tour plan essential. Strong leadership and people management skills, with the ability to build and motivate high-performing teams Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels Strong project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously Our client is committed to fostering a diverse and inclusive workplace and welcomes applications from all qualified candidates. Don\’t miss this chance to join a leading organisation in London and take your career to new heights as an Operations Manager Groups . Apply now and embark on an exciting journey of growth and success! Location: London Employment Type: Full-time Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management Industries Travel Arrangements Referrals increase your chances of interviewing at Antella Travel Recruitment by 2x Continue with Google Continue with Google London, England, United Kingdom 3 days ago London, England, United Kingdom 1 week ago Learning and Performance Development Manager Watford, England, United Kingdom 3 weeks ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Customer Operations Development Partner
Operations Training Manager DMC employer: Antella Travel Recruitment
Contact Detail:
Antella Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Training Manager DMC
✨Tip Number 1
Familiarise yourself with the TOUR PLAN system before your interview. Understanding its functionalities and how it enhances operations will show your commitment and readiness for the role.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've motivated teams and improved performance, as this is crucial for the Operations Training Manager position.
✨Tip Number 3
Research the company’s culture and values. Being able to articulate how your personal values align with theirs can set you apart and demonstrate that you're a great fit for their team.
✨Tip Number 4
Prepare to discuss key performance indicators (KPIs) relevant to operations management. Showing that you can analyse data and implement improvements will be essential in proving your capability for this role.
We think you need these skills to ace Operations Training Manager DMC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, particularly within a DMC. Emphasise your knowledge of the TOUR PLAN system and any relevant achievements that demonstrate your ability to enhance productivity and efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and your passion for delivering exceptional service. Mention specific examples of how you've successfully managed teams and improved operations in previous roles.
Highlight Relevant Skills: In your application, clearly outline your analytical and problem-solving abilities. Provide examples of how you've used data-driven decision-making to improve performance and achieve results in past positions.
Showcase Your Team Management Experience: Detail your experience in managing and mentoring diverse teams. Highlight your approach to fostering collaboration and maintaining a positive work environment, as these are key aspects of the role.
How to prepare for a job interview at Antella Travel Recruitment
✨Showcase Your Operations Management Experience
Be prepared to discuss your previous roles in operations management, particularly within a DMC. Highlight specific examples where you successfully optimised processes or improved productivity, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Knowledge of TOUR PLAN
Since knowledge of the TOUR PLAN system is essential for this position, make sure to brush up on its features and functionalities. Be ready to explain how you've used it in past roles and how it can be leveraged to enhance operational efficiency.
✨Emphasise Leadership Skills
As a natural leader, you should be able to inspire and motivate teams. Prepare to share examples of how you've successfully managed and mentored diverse teams, fostering collaboration and maintaining a positive work environment.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses, focusing on how you've tackled challenges in previous roles and the outcomes of your actions.
