At a Glance
- Tasks: Support store management with daily operations and create an amazing shopping experience.
- Company: Torrid celebrates every shape and size, fostering an inclusive and diverse culture.
- Benefits: Enjoy flexible schedules, a 50% discount, monthly bonuses, and mental health resources.
- Why this job: Join a vibrant team focused on empowerment and customer connections in a dynamic retail environment.
- Qualifications: Previous retail management experience and a passion for fashion are essential.
- Other info: This role requires flexibility and the ability to adapt in a fast-paced setting.
The predicted salary is between 20000 - 30000 £ per year.
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees.We\’re committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Keyholder, you\’ll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers. What You\’ll Do: In partnership withmanagementteam, ensure store is achieving company objectives and KPI goals Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop Perform register functions while using your sales, promotion and product knowledge to drive add-on sales Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty Ability to work a flexible schedule inclusive of holidays, nights and weekends What You\’ll Need: Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success Be fashioned focused and stay on top of current trends Physical Requirements (with or without reasonable accommodation) Able to stand and walk around during scheduled Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 lbs Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc. What You\’ll Get: We offer a comprehensive package of benefits to employees, which depending on eligibility may include: Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP) The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or accesswww.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email toaccommodations@torrid.com. Only messages left for this purpose will be returned. Our company participates in E-Verify . E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees. E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf #J-18808-Ljbffr
Keyholder employer: Torrid
Contact Detail:
Torrid Recruiting Team
toaccommodations@torrid.com
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder
✨Tip Number 1
Familiarise yourself with Torrid's brand values and customer experience. Understanding their commitment to inclusivity and diversity will help you align your responses during interviews, showcasing how you can contribute to their culture.
✨Tip Number 2
Highlight your previous retail management experience by preparing specific examples of how you've successfully led teams and achieved sales targets. This will demonstrate your capability to meet the expectations of a Keyholder role.
✨Tip Number 3
Stay updated on current fashion trends and retail strategies. Being knowledgeable about the latest styles and merchandising techniques will not only impress the interviewers but also show your passion for the industry.
✨Tip Number 4
Be ready to discuss your flexibility in working hours, especially during holidays and weekends. Emphasising your willingness to adapt to the store's needs will reflect positively on your application.
We think you need these skills to ace Keyholder
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Keyholder at Torrid. Highlight your relevant experience in retail management and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to lead teams, manage store operations, and create an amazing shopping experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and fashion. Mention how your previous experiences have prepared you for this role and how you can contribute to Torrid's inclusive culture.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Torrid
✨Show Your Passion for Fashion
As a Keyholder, it's essential to demonstrate your enthusiasm for retail and fashion. Be prepared to discuss current trends and how they influence customer preferences. This shows that you are not only knowledgeable but also genuinely interested in the industry.
✨Highlight Your Leadership Skills
Since you'll be supporting the management team, emphasise any previous experience leading teams or projects. Share specific examples of how you've motivated others and contributed to achieving sales goals, as this will showcase your ability to take charge when needed.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle various customer service situations. Think of examples where you've gone above and beyond for customers, as well as how you would ensure a positive shopping experience at Torrid. This will highlight your commitment to customer satisfaction.
✨Demonstrate Flexibility and Adaptability
Retail can be unpredictable, so be ready to discuss how you've successfully adapted to changes in your previous roles. Whether it's adjusting to new merchandise strategies or handling unexpected challenges, showing your flexibility will resonate well with the interviewers.