Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as an Account Handler, managing client relationships and ensuring top-notch service.
- Company: JMG Group is a rapidly growing insurance broking group with a strong reputation in the industry.
- Benefits: Enjoy hybrid working, competitive salary, bonus scheme, generous holidays, and health benefits.
- Why this job: Be part of a dynamic team focused on customer excellence and professional growth.
- Qualifications: Experience in account handling and knowledge of commercial insurance products are essential.
- Other info: Opportunities available in Guiseley or Gosforth, Newcastle with flexible working options.
The predicted salary is between 36000 - 60000 £ per year.
About Us
JMG Group is a Private Equity backed insurance broking group based in Guiseley, West Yorkshire with regional office representation around the UK. We are a top 30 broker, growing rapidly having completed numerous acquisitions and doubled in size since we completed our MBO in November 2020. We place over £200m of Gross Written Premium into the market annually and our teams are well respected in the industry. Customer excellence is the backbone of our business, which means that our people, systems, and processes are central to our success.
The opportunity
We have a brand-new batch of opportunities for experienced Account Handlers with Commercial or SME broking experience to join our growing team based in either Guiseley or in Gosforth, Newcastle (hybrid working options available). The roles will either support the Inbound New Business division or will support the Renewals & Servicing Team, depending on preference and prior experience.
These are key roles that will be responsible for generating revenue and developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements.
Key areas of responsibility include
- Ensuring accuracy, efficiency and professionalism when dealing with both client and insurer and conducting high quality work in relation to; New Business, Renewals, Mid-term adjustments, Claims, Queries, Premium Finance Arrangements, and Issuing Cover Notes
- Ensuring all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice
- Always promoting exceptional customer care standards
- Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance
- Actively securing renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover
- Promoting and increasing the use of in-house premium finance, from insurer schemes
What we’re looking for
To be successful in the role, you must have the following skills
- Previous experience in an Account Handler role within a broker environment
- Working knowledge of most commercial insurance products
- Experience of working to high standards of FCA compliance
- I.T. skills including use of an insurance IT system, ideally Acturis
- Strong organisation skills
- The ability to work to a high level of accuracy
- Exemplary customer service skills with the ability to build solid relationships with clients and insurers
- Regulatory and compliance awareness
- Willingness to work towards Cert CII or already hold qualifications
What we offer
- Competitive salary commensurate with level of experience
- Bonus scheme
- Hybrid working pattern (3:2 Office/Home)
- Free parking
- Company Pension scheme
- Generous holiday entitlement, including birthday day off
- Bupa Healthcare Cash Plan
- Life Assurance
JMG Group | SME Account Handler employer: JMG Group
Contact Detail:
JMG Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land JMG Group | SME Account Handler
✨Tip Number 1
Familiarize yourself with the latest FCA regulations and compliance standards. This knowledge will not only help you in the interview but also demonstrate your commitment to maintaining high standards in your work.
✨Tip Number 2
Network with professionals in the insurance broking industry, especially those who have experience as Account Handlers. They can provide valuable insights and may even refer you to opportunities within JMG Group.
✨Tip Number 3
Highlight your customer service skills during conversations or interviews. Share specific examples of how you've built strong relationships with clients and insurers, as this is crucial for the role.
✨Tip Number 4
Research JMG Group's recent acquisitions and growth strategies. Understanding their business model and goals will allow you to tailor your discussions and show how you can contribute to their success.
We think you need these skills to ace JMG Group | SME Account Handler
Some tips for your application 🫡
Understand the Company: Familiarize yourself with JMG Group's values and operations. Highlight your understanding of their commitment to customer excellence and FCA compliance in your application.
Tailor Your CV: Make sure your CV reflects your previous experience as an Account Handler, particularly in a broker environment. Emphasize your knowledge of commercial insurance products and any relevant qualifications like Cert CII.
Craft a Strong Cover Letter: Write a cover letter that showcases your exemplary customer service skills and your ability to build relationships with clients and insurers. Mention specific examples from your past roles that demonstrate these abilities.
Highlight Compliance Awareness: Since FCA compliance is crucial for this role, ensure you mention your experience working within regulatory frameworks and how you maintain high standards of compliance in your work.
How to prepare for a job interview at JMG Group
✨Showcase Your Experience
Be prepared to discuss your previous experience as an Account Handler in detail. Highlight specific examples of how you've successfully managed client relationships and ensured compliance with FCA regulations.
✨Demonstrate Customer Care Skills
Since customer excellence is central to JMG Group's success, emphasize your exemplary customer service skills. Share instances where you went above and beyond to meet client needs and how you built solid relationships with clients and insurers.
✨Familiarize Yourself with Insurance Products
Make sure you have a good understanding of commercial insurance products. Be ready to discuss how you can promote and increase the use of in-house premium finance and provide expert product advice.
✨Prepare for Compliance Questions
Given the importance of FCA compliance, prepare for questions related to regulatory awareness. Be ready to explain how you ensure that all business activities comply with company procedures and best practices.
