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For Companies At a Glance
- Tasks: Drive sales and deliver top-notch customer service while building strong client relationships.
- Company: Thom Browne redefines the suit with innovative designs and a commitment to quality craftsmanship.
- Benefits: Enjoy competitive pay, a comprehensive benefits package, and a stylish company uniform.
- Why this job: Join a creative team that values collaboration and offers opportunities for career growth.
- Qualifications: 3 years in luxury retail or customer service; strong communication and relationship management skills required.
- Other info: Fluency in additional languages is a plus; ideal for self-motivated individuals.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner.
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Additional language fluency a plus.
- Ability to source prospective clients from existing sphere of influence.
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal.
- Entrepreneurial.
WHAT WE OFFER YOU
- Highly competitive pay.
- Comprehensive benefits package.
- Company uniform.
- Diverse and inclusive working environment.
- Career progression and development programs.
Sales Associate - Flagship Womens (temporary 6 months) employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Flagship Womens (temporary 6 months)
✨Tip Number 1
Familiarise yourself with Thom Browne's brand history and product offerings. Understanding the unique aspects of their designs and craftsmanship will help you engage more effectively with customers and demonstrate your passion for the brand.
✨Tip Number 2
Network within the luxury retail community. Attend events or join online forums where you can connect with current or former employees of Thom Browne. This can provide you with insider insights and potentially valuable referrals.
✨Tip Number 3
Practice your customer service skills by role-playing different sales scenarios. Being able to handle various customer interactions confidently will set you apart during interviews and demonstrate your readiness for the role.
✨Tip Number 4
Stay updated on current fashion trends and luxury retail news. Showing that you are knowledgeable about the industry will not only impress interviewers but also help you identify selling opportunities once you're in the role.
We think you need these skills to ace Sales Associate - Flagship Womens (temporary 6 months)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Thom Browne's ethos and product offerings. Highlight your understanding of their unique approach to luxury retail in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in luxury retail or customer service. Emphasise any achievements related to sales targets and client relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to provide exceptional customer service. Mention specific examples of how you've exceeded sales goals or built strong client relationships.
Highlight Relevant Skills: In your application, focus on skills such as product knowledge, effective communication, and organisation. Provide examples of how you've successfully managed stock levels or identified selling opportunities in previous roles.
How to prepare for a job interview at Thom Browne, Inc.
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail during the interview. Discuss specific examples of how you've exceeded sales targets and provided exceptional customer service, as this aligns perfectly with what Thom Browne is looking for.
✨Demonstrate Product Knowledge
Familiarise yourself with Thom Browne's brand history, key products, and current trends. Being able to discuss their unique approach to tailoring and craftsmanship will show your genuine interest and understanding of the brand.
✨Emphasise Relationship Building Skills
Prepare to talk about how you build and maintain client relationships. Share examples of how you've successfully communicated with clients and created a loyal customer base, as this is crucial for the role.
✨Exude Confidence and Professionalism
During the interview, maintain a confident and professional demeanour. Practice your communication skills beforehand, ensuring you can articulate your thoughts clearly and effectively, which is essential for a role that involves client interaction.
