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For Companies At a Glance
- Tasks: Drive sales and deliver top-notch customer service while building strong client relationships.
- Company: Thom Browne redefines modern suits with quality craftsmanship and a unique American style.
- Benefits: Enjoy competitive pay, a comprehensive benefits package, and a stylish company uniform.
- Why this job: Join a creative team that values innovation, collaboration, and exceptional craftsmanship.
- Qualifications: 3 years in luxury retail, strong communication skills, and a passion for the brand.
- Other info: This is a temporary 6-month role with opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner.
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 years’ experience in luxury retail or luxury customer service environment.
- Additional language fluency a plus.
- Ability to source prospective clients from existing sphere of influence.
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal.
- Entrepreneurial.
WHAT WE OFFER YOU
- Highly competitive pay.
- Comprehensive benefits package.
- Company uniform.
- Diverse and inclusive working environment.
- Career progression and development programs.
Sales Associate - Flagship Womens (temporary 6 months) employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Flagship Womens (temporary 6 months)
✨Tip Number 1
Familiarise yourself with Thom Browne's brand ethos and product offerings. Understanding their unique approach to modernising the suit will help you connect with potential clients and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Leverage your existing network to identify potential clients. Since the role emphasises sourcing clients from your sphere of influence, think about how you can tap into your connections to build a strong client base.
✨Tip Number 3
Prepare to showcase your customer service skills by thinking of specific examples where you've built strong client relationships in the past. This will demonstrate your ability to provide best-in-class service, which is crucial for this role.
✨Tip Number 4
Stay updated on current fashion trends and luxury retail news. Being knowledgeable about the latest styles and market movements will not only enhance your product knowledge but also position you as a credible representative of the Thom Browne brand.
We think you need these skills to ace Sales Associate - Flagship Womens (temporary 6 months)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Thom Browne's ethos and product offerings. Highlight your understanding of their unique approach to luxury retail in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in luxury retail or customer service. Emphasise your achievements in sales and client relationship management, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to exceed sales targets. Mention specific examples of how you've built strong client relationships in the past.
Showcase Your Communication Skills: Since strong communication is essential for this role, ensure your application is well-written and free of errors. Use clear and professional language to convey your enthusiasm and suitability for the position.
How to prepare for a job interview at Thom Browne, Inc.
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail or customer service. Be prepared to discuss specific examples of how you've exceeded sales targets and provided exceptional customer service.
✨Demonstrate Product Knowledge
Familiarise yourself with Thom Browne's brand history, product offerings, and key trends. During the interview, confidently share your insights on their designs and how they challenge traditional norms.
✨Emphasise Relationship Building Skills
Discuss your approach to building strong client relationships. Share examples of how you've maintained a well-organised client network and communicated effectively with customers to enhance their shopping experience.
✨Exude Passion for the Brand
Convey your enthusiasm for the Thom Browne brand and its values. Show that you are not just looking for a job, but that you genuinely want to represent the brand and contribute to its success.
