At a Glance
- Tasks: Guide international students through their UK study journey with expert advice and support.
- Company: Join StudyIn, a leading higher education specialist helping over 1.3 million students since 2006.
- Benefits: Enjoy competitive salary, uncapped bonuses, and the chance to work in a dynamic global team.
- Why this job: Make a real impact on students' lives while working in a vibrant, multicultural environment.
- Qualifications: Fluent in English and Spanish or Mandarin; experience in student recruitment is a plus.
- Other info: Must have the right to work in the UK; full-time role with opportunities for growth.
The predicted salary is between 28800 - 48000 £ per year.
About the company
At StudyIn, we believe that the right guidance has the power to change lives. As the world’s most trusted higher education specialist, we’ve helped over 1.3 million students access study opportunities since 2006, placing them at top universities across the UK, USA, Canada, Australia, New Zealand, Ireland, and Dubai. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance, and university partnerships.
Main Duties
The Education Consultant is responsible for providing high quality advice and guidance to international students seeking to study in the UK and other popular study destinations. The scope for this role includes, but is not limited to, assisting with the selection of both institution and course of study, supporting the applicant throughout the entire admission process and providing timely updates to prospective students as well as internal and external stakeholders.
Responsibilities
- Deliver high quality counselling to prospective international students via a variety of online and offline channels, including but not limited to phone, email, messaging apps and in person.
- Assist with university applications, obtaining offers and facilitating enrolments.
- Provide advice and guidance on all aspects of Admissions and entry requirements to UK Universities.
- Follow-up on new and existing leads, applications and offers.
- Increase conversion at all stages throughout the student lifecycle, from lead to landing, working to Key Performance Indicator (KPIs) to meet and exceed recruitment targets.
- Liaise with matrix of internal and external multi-disciplinary stakeholders over a range of topics including, but not limited to student recruitment, admissions, academics, compliance, trends and analysis.
- Take part in events including Education Fairs, Workshops, University Familiarisation visits, etc.
About the Candidate
- Fluent in English and at least one foreign language (Spanish or Mandarin preferred, but speakers of other languages are encouraged to apply).
- Experience in an international student recruitment or admissions setting for the UK higher education.
- User level experience working with Customer Relationship Management (CRM) software.
- Demonstrable record of delivering on ambitious targets and Key Performance Indicators (KPIs).
- Ability to manage a busy workload to tight deadlines, with excellent organisation and attention to detail.
- Excellent telephone manners and impeccable writing skills.
- Client-focused team player who is able to quickly build and maintain rapport with a range of audiences.
- Bachelor’s degree.
Desirable
- Awareness of at least one additional international study destination: Ireland, USA, Canada, Australia, New Zealand, Dubai.
- Knowledge of, or experience working or studying within, the UK higher education.
- Experience of working for an international education agent.
Salary: Competitive with uncapped bonus
Type: Full time
Applicant must have the right to work in the UK.
Education Consultant (Spanish or Mandarin speaker) (City of London) employer: StudyIn
Contact Detail:
StudyIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Consultant (Spanish or Mandarin speaker) (City of London)
✨Tip Number 1
Familiarise yourself with the UK higher education system and its key players. Understanding the nuances of different universities and their courses will help you provide tailored advice to prospective students, making you a more attractive candidate.
✨Tip Number 2
Brush up on your communication skills, especially in Spanish or Mandarin. Being able to converse fluently in these languages will not only set you apart but also enable you to connect better with international students.
✨Tip Number 3
Network with professionals in the education consultancy field. Attend relevant events, webinars, or workshops to meet people who can provide insights into the role and potentially refer you to opportunities at StudyIn.
✨Tip Number 4
Gain experience with CRM software if you haven't already. Familiarity with these tools is crucial for managing student interactions and tracking applications effectively, which is a key part of the Education Consultant role.
We think you need these skills to ace Education Consultant (Spanish or Mandarin speaker) (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in international student recruitment or admissions. Emphasise your language skills, especially if you speak Spanish or Mandarin, and showcase any achievements related to meeting KPIs.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for education consultancy. Mention specific experiences where you've successfully guided students through the admissions process and how you can contribute to StudyIn's mission.
Showcase Your Communication Skills: Since excellent writing skills are crucial for this role, ensure your application is free from grammatical errors. Use clear and concise language to demonstrate your ability to communicate effectively with diverse audiences.
Highlight Relevant Experience: If you have experience working with CRM software or in an educational setting, make sure to include this in your application. Provide examples of how you've used these tools to enhance student recruitment or support.
How to prepare for a job interview at StudyIn
✨Showcase Your Language Skills
As a candidate for the Education Consultant role, it's crucial to demonstrate your fluency in Spanish or Mandarin. Prepare to engage in a conversation in your chosen language during the interview to showcase your proficiency and ability to connect with international students.
✨Familiarise Yourself with UK Higher Education
Make sure you have a solid understanding of the UK higher education system, including entry requirements and popular universities. This knowledge will help you answer questions confidently and show your commitment to supporting prospective students.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations. Think of examples from your past experiences where you successfully guided students through the admissions process or resolved issues.
✨Demonstrate Your Client-Focused Approach
Highlight your experience in building rapport with clients and stakeholders. Be ready to discuss how you've tailored your approach to meet individual needs, as this role requires a strong client-focused mindset to succeed in student recruitment.