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- Tasks: Join our Core IT team as a Technical Analyst, driving technical solutions and ensuring platform efficiency.
- Company: Virgin Media O2 is the UK's fastest broadband network and a leading mobile brand.
- Benefits: Enjoy a fantastic reward package with benefits that support you and your loved ones.
- Why this job: Make a real impact in a people-focused culture while collaborating with diverse teams.
- Qualifications: Experience in Technical Analyst roles, BSS platforms, Linux, SQL, and capacity management is essential.
- Other info: We promote equity and inclusion, encouraging you to be your authentic self throughout the application process.
The predicted salary is between 42000 - 84000 ÂŁ per year.
Join to apply for the Technical Analyst – BSS/Linux/SQL role at Virgin Media O2 4 days ago Be among the first 25 applicants Join to apply for the Technical Analyst – BSS/Linux/SQL role at Virgin Media O2 Get AI-powered advice on this job and more exclusive features. Summary Location London, Manchester, Reading Job Family Digital & Technology Job Type Full Time Posted Date 08-Jun-2025 Ref # 67053 We’ve got an amazing opportunity for an experienced Technical Analyst to join our Core IT team to help drive the technical solutions that keep our services running efficiently and ready for the future. From capacity planning and application lifecycle management to performance testing and compliance, you’ll ensure our platforms are robust, scalable, and continuously improving. In this role, you’ll work closely with product teams, security experts, solution designers, and platform teams, contributing to platform design, strategy, and delivery. You’ll take ownership of critical activities like capacity management, continuous service improvement, major event\’s planning, and compliance, making a real impact every day. You will bring strong analytical and problem-solving skills, with the ability to understand complex architectures and systems to deliver effective, practical solutions. Communication is key as you’ll be engaging with developers, partners, and non-technical audiences alike, so being a clear and confident communicator is essential. We’re proud of our people-focused culture here at Virgin Media O2, so you’ll also be a team player who thrives in a fast-paced environment and is passionate about driving meaningful change. Who we are The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK\’s biggest companies too. Diverse, high performing teams – jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can\’t wait to see what you can do. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we\’re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves In order to be considered, you must have the following experience; Demonstrable experience working in a similar Technical Analyst role within a complex technical and stakeholder environment Highly experienced in supporting telecommunications Business Support Systems (BSS) platforms by troubleshooting complex issues, managing configurations, and collaborating with multi-functional teams to ensure stability, performance, and continuous optimisation in fast-paced environments Experience in managing systems focused on scalability, flexibility, and performance to adapt to changing and growing demands Demonstrable experience in capacity management by tracking system performance trends, planning for future growth, and producing management-level reports with insights on capacity utilisation and system performance Experience working with cloud-based BSS platforms, including strong Linux skills and SQL knowledge, along with hands-on experience managing BSS applications The other stuff we are looking for We\’d also love you to bring; Experience in collaborating with teams to make sure we are for major events like Black Friday and device launches, implementing proactive measures to deliver seamless customer experiences during peak times Ability to build strong relationships with internal teams, vendors, and stakeholders while clearly communicating technical concepts What\’s in it for you Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way. Next steps If we feel like a place where you can belong, we\’d love to learn more about you as a person and your experience to date. Once you\’ve submitted an application the next steps of the process, if successful, are likely to include a personality profile assessment, followed by a technical and competency-based interview. When you apply, you\’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we\’ll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Telecommunications Referrals increase your chances of interviewing at Virgin Media O2 by 2x Sign in to set job alerts for “Technical Analyst” roles. 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Technical Analyst - BSS/Linux/SQL employer: Virgin Media O2
Contact Detail:
Virgin Media O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Analyst - BSS/Linux/SQL
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as BSS platforms, Linux, and SQL. Having hands-on experience or relevant projects to discuss can set you apart during interviews.
✨Tip Number 2
Network with current or former employees of Virgin Media O2 on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your problem-solving skills and understanding of capacity management. Practising real-world scenarios related to system performance and troubleshooting can give you an edge.
✨Tip Number 4
Demonstrate your communication skills by preparing to explain complex technical concepts in simple terms. This will show your ability to engage with both technical and non-technical stakeholders, a key requirement for the role.
We think you need these skills to ace Technical Analyst - BSS/Linux/SQL
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Technical Analyst roles, particularly with BSS platforms, Linux, and SQL. Use specific examples to demonstrate your problem-solving skills and capacity management experience.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Virgin Media O2. Mention how your background aligns with their needs, especially your experience in troubleshooting complex issues and collaborating with multi-functional teams.
Showcase Communication Skills: Since communication is key in this role, provide examples in your application that illustrate your ability to convey technical concepts clearly to both technical and non-technical audiences.
Highlight Team Collaboration: Emphasise your experience working in fast-paced environments and your ability to build strong relationships with internal teams and stakeholders. This will show that you are a team player who thrives in collaborative settings.
How to prepare for a job interview at Virgin Media O2
✨Showcase Your Technical Skills
Make sure to highlight your experience with BSS platforms, Linux, and SQL during the interview. Be prepared to discuss specific projects where you successfully managed configurations or troubleshot complex issues.
✨Demonstrate Problem-Solving Abilities
Prepare examples that showcase your analytical skills and how you've tackled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Communicate Clearly
Since you'll be interacting with both technical and non-technical audiences, practice explaining complex concepts in simple terms. This will demonstrate your ability to bridge the gap between different teams.
✨Emphasise Team Collaboration
Virgin Media O2 values teamwork, so be ready to discuss how you've worked with cross-functional teams in the past. Share instances where your collaboration led to successful outcomes, especially during high-pressure situations like major events.
