Assistant Manager

Assistant Manager

Eastbourne Full-Time 21500 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and achieve sales targets.
  • Company: Join a family-run business with over 50 years of success and a commitment to sustainability.
  • Benefits: Enjoy a competitive salary, generous discounts, and access to career development opportunities.
  • Why this job: Be part of a fun, dynamic environment where no two days are the same and your impact matters.
  • Qualifications: Experience in retail management or supervision with a passion for customer service is essential.
  • Other info: This is a full-time, permanent role at Hillier Garden Centre, Pevensey.

The predicted salary is between 21500 - 30000 £ per year.

Are you an experienced Assistant Store Manager or Supervisor with a friendly customer centric style, looking for your next challenge? Do you pride yourself in hitting your sales targets while motivating and developing a team that’s more like family? Do you want to work for a growing profitable business with family values & green credentials, where you can make a difference?

We are looking for a driven individual with a passion for excellent customer service, who is ready for a new challenge, keen to learn and develop, and can support a fun and welcoming environment to work and shop in! We are third generation family owned and even though we continue to grow, the values and culture ring true, even stronger than ever. In our busy stores, no two days will be the same and the days will fly by quickly with no opportunities to get bored with plenty of opportunity to have fun at work!

This position is offered as a permanent, full time, 37.5 hours over 5 days per week contract.

  • Pay: £26,598 per annum (£13.64 per hour).
  • Benefits: Generous Staff Discount scheme, Holiday Entitlement which increases with service, Company Contribution Pension, Discretionary Annual Bonus Scheme & Death in Service benefit.
  • Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme.
  • Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes.
  • Access to wellbeing and financial support through RetailTRUST.

Day to Day Responsibilities:

  • Work closely with the Store Manager to ensure that company targets, KPI’s, goals and standards are achieved.
  • Assist in the prioritisation and organisation of store activity to maximise sales.
  • Lead your team in creating a customer first culture, giving genuine, honest, and knowledgeable advice on our products.
  • Motivate and develop yourself and your team to achieve and exceed KPI’s and reach your full potential.
  • Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the Store Manager.
  • Live and breathe Pavers DNA, always leading by example.

About Us:

We are a successful, highly profitable, family run business which has been trading for over 50 years. We have over 190 stores across the UK and Ireland and own the Jones Bootmaker and Herring Shoes brands. We always try and do the right thing by our people and in 2021 were recognised as one of the Top 10 Retailers in the country by Best Companies. In 2021 we became the first major retailer to achieve Carbon Neutral status and since 2018 we have donated over £2.2m to the Pavers Foundation, providing grants for important causes in the areas of health, education, and community. We provide great jobs in a supportive family environment for our people. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.

If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Assistant Manager!

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Contact Detail:

TN United Kingdom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with the company's values and culture. Since this role is in a family-run business, showing that you understand and align with their family values during your interactions can set you apart from other candidates.

✨Tip Number 2

Demonstrate your customer service skills in real-time. If you have the opportunity to visit the store before applying, engage with staff and customers to showcase your friendly, customer-centric approach. This will give you practical examples to discuss during interviews.

✨Tip Number 3

Prepare to discuss your experience in motivating and developing teams. Think of specific instances where you've successfully led a team to achieve sales targets or improved customer service, as these are key aspects of the Assistant Manager role.

✨Tip Number 4

Research the company's green credentials and community involvement. Being knowledgeable about their sustainability efforts and charitable contributions will show your genuine interest in the company and its mission, making you a more appealing candidate.

We think you need these skills to ace Assistant Manager

Customer Service Excellence
Team Leadership
Sales Target Achievement
Motivational Skills
Performance Management
Communication Skills
Organisational Skills
Problem-Solving Skills
Adaptability
Time Management
Conflict Resolution
Coaching and Development
Understanding of Retail KPIs
Passion for Retail
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as an Assistant Store Manager or Supervisor. Emphasise your customer service skills, sales achievements, and any leadership roles you've held.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and team development. Mention specific examples of how you've motivated teams and achieved sales targets in previous roles.

Showcase Your Values: Since the company values family and community, include personal anecdotes that demonstrate your alignment with these values. This could be experiences where you contributed to a positive work environment or community initiatives.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for a managerial role.

How to prepare for a job interview at TN United Kingdom

✨Show Your Customer-Centric Approach

Since the role emphasises a friendly, customer-centric style, be prepared to share specific examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to meet customer needs.

✨Demonstrate Team Leadership Skills

As an Assistant Manager, you'll need to motivate and develop your team. Discuss your experience in leading teams, including how you've inspired others to achieve sales targets and foster a positive work environment.

✨Align with Company Values

Research the company's family values and green credentials. During the interview, express how your personal values align with theirs and provide examples of how you've contributed to a similar culture in previous roles.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenarios related to managing store activities, handling customer complaints, or achieving KPIs, and think through how you would respond effectively.

Assistant Manager
TN United Kingdom
T
  • Assistant Manager

    Eastbourne
    Full-Time
    21500 - 30000 £ / year (est.)

    Application deadline: 2027-06-16

  • T

    TN United Kingdom

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