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- Tasks: Maintain and optimise water network assets for a greener North West.
- Company: Join United Utilities, a leading FTSE 100 company committed to sustainability.
- Benefits: Enjoy 26 days annual leave, a competitive pension, and wellness discounts.
- Why this job: Be part of a supportive team making a real impact on the environment.
- Qualifications: GCSE grade C or above; technical skills in water networks preferred.
- Other info: This role includes shift work and offers excellent career development opportunities.
The predicted salary is between 36659 - 40925 £ per year.
To provide great water for a stronger, greener and healthier North West.
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
- Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
- A comprehensive healthcare plan through our company-funded scheme
- MyGym Discounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Best Doctors
- Salary Finance
- Wealth at Work courses
- Deals and discounts
- EVolve Car Scheme
- Employee Assistance Plan
- Mental health first aiders
- ShareBuy
- MORE Choices flexible benefits
- Enhanced parental leave schemes
Job Purpose: We are seeking a dedicated Water Network Technician to support the day-to-day operation and maintenance of Clean Water Network assets, ensuring United Utilities meets its operational objectives. You will take ownership of assets within a defined geographical area, including service reservoirs, network and boundary valves, pumping stations, water distribution mains, trunk mains, and District Meter Areas (DMAs).
Accountabilities & Responsibilities:
- Inspect and maintain water network assets including service reservoirs, pumping stations, air valves, trunk mains, pressure vessels, and pipe bridges, ensuring compliance with health and safety standards.
- Identify and implement asset optimisation opportunities within a defined geographical area, including managing asset status, conducting boundary valve checks, and supporting network investigations and improvements.
- Support operational continuity by undertaking network risk assessments, incident response, DMA/DPA setup, water network rezones, and pressure and flow investigations.
- Oversee third-party works by ensuring contractor sign-off, maintaining site access and security, and supporting statutory testing of pressure vessels and other critical infrastructure.
- Operate and maintain essential equipment, including pumps, standby generators, and loggers, while ensuring all PPE and vehicles meet United Utilities’ Health & Safety policies.
Technical Skills & Experience:
- Demonstrable water network technical experience, including leakage detection and repair
- Excellent communication and interpersonal skills
- Effective influencing and negotiation skills
- Strong customer service focus and be able to resolve customer issues
- Ability to work alone as well as effectively as part of a team
- A good level of competency in the use of relevant IT packages
- Previous experience of working in an operational environment & experience of working within water networks
This role forms part of a shift and standby rota.
Qualifications: GCSE grade C or above, City and Guilds, or ability to demonstrate technical and customer skills.
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Water Network Technician (Shifts) employer: United Utilities
Contact Detail:
United Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Network Technician (Shifts)
✨Tip Number 1
Familiarise yourself with the specific water network systems and technologies used by United Utilities. Understanding their operations and maintenance processes will give you an edge during discussions and interviews.
✨Tip Number 2
Network with current or former employees of United Utilities on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience with health and safety standards in operational environments. Highlighting your commitment to safety can set you apart as a candidate who aligns with the company's values.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've successfully managed customer issues or operational challenges in the past. This will demonstrate your strong customer service focus, which is crucial for this role.
We think you need these skills to ace Water Network Technician (Shifts)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Water Network Technician position. Understand the key responsibilities and required skills, such as water network technical experience and effective communication skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous work in operational environments or water networks, and include specific examples of your achievements.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the role. Mention your passion for providing excellent customer service and your ability to work both independently and as part of a team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at United Utilities
✨Know Your Water Network Basics
Make sure you brush up on your knowledge of water network systems, including service reservoirs and pumping stations. Being able to discuss these topics confidently will show your technical expertise and understanding of the role.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to leakage detection or customer service issues. This will highlight your ability to think on your feet and resolve problems effectively.
✨Showcase Your Teamwork Abilities
Since this role involves working both independently and as part of a team, be ready to share experiences where you've successfully collaborated with others. Emphasise your communication skills and how you contribute to a positive team environment.
✨Understand Health & Safety Standards
Familiarise yourself with health and safety regulations relevant to the water industry. Being able to discuss how you prioritise safety in your work will demonstrate your commitment to compliance and operational continuity.
