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- Tasks: Support the design and optimisation of Aztec's Target Operating Model for efficient operations.
- Company: Join Aztec, a leader in financial services, dedicated to delivering exceptional client experiences.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative culture.
- Why this job: Be part of transformative projects that enhance customer satisfaction and drive organisational success.
- Qualifications: A degree in Business or Management is preferred; experience in transformation programmes is essential.
- Other info: This is a 12-month fixed-term contract with potential for future opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Reports to Head of Target Operating Model The purpose of this role is to support the design, implementation and optimisation of Aztec\’s Target operating model (TOM), including the organisations operational capabilities and functions. This role involves engaging leadership to develop and document various components of target operating model design, that will ensure that Aztec operates efficiently and effectively to deliver its strategy and achieve its goals. Key responsibilities: TOM assessment – support the assessment and evaluation of different aspects of the operating model. Identify and propose TOM improvement opportunities including process, capability, systems and organisation. TOM design – support the definition and documentation of the detailed TOM design, largely within specific TOM-enabling transformation projects. Engage leadership and facilitate design sessions to ensure robust target state model. TOM alignment – support alignment between transformation projects and the TOM Client journey – develop and implement Client/Investor journey maps that align with the target operating model, to enhance overall customer experience and satisfaction Decision-making processes – clarifying business decision-making frameworks and how decisions are escalated and communicated Interfaces and ways of working – develop interaction models, ways of working and RACIs between cross-functional teams that will clarify how the TOM design will operate in practice Location strategy impact – ensure TOM design aligns with overall group location strategy Stakeholder engagement – collaborate with various departments and leadership teams to ensure the operating model meets business requirements and integrates seamlessly Performance monitoring – track and report on the effectiveness of the operating model, proposing adjustments as necessary Risk management – identify and mitigate risks associated with the implementation and operation of the model Technical Skills: Excellent analytical and problem-solving skills and ability to assess organisational needs and design effective solutions to recommend informed decisions Skills and experience in business design, business analysis, organisation design, process optimisation and change management Project management skills with Prince 2, LEAN, Six Sigma or other project management certification are desirable People Skills: Exceptional collaboration, relationship building and stakeholder management skills across all levels Ability to translate complex models and frameworks into easily understood concepts for different audiences Excellent verbal and written communication skills to interact with stakeholders at all levels Experience and Qualifications: Business, Management or relevant degree would be desirable Experienced delivering complex cross-functional change/transformation programmes, ideally within Financial Services/Fund Administration industry Experienced in design and implementation of different components of group level operating models #J-18808-Ljbffr
Transformation Manager (TOM) - 12 month FTC employer: Aztec Group
Contact Detail:
Aztec Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Manager (TOM) - 12 month FTC
✨Tip Number 1
Familiarise yourself with Aztec's current Target Operating Model (TOM) and any recent changes or initiatives. Understanding their existing processes will help you identify areas for improvement and demonstrate your proactive approach during discussions.
✨Tip Number 2
Network with professionals in the financial services and fund administration sectors. Engaging with industry peers can provide insights into best practices and challenges, which you can leverage to showcase your knowledge and experience in TOM design and implementation.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed cross-functional change programmes in the past. Highlighting your project management skills and experience with methodologies like Prince 2 or Six Sigma will set you apart from other candidates.
✨Tip Number 4
Demonstrate your stakeholder engagement skills by preparing to share strategies you've used to build relationships and facilitate collaboration across teams. This role requires exceptional people skills, so showcasing your ability to communicate effectively will be crucial.
We think you need these skills to ace Transformation Manager (TOM) - 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transformation management, business design, and stakeholder engagement. Use specific examples that demonstrate your analytical skills and ability to implement change.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the responsibilities outlined in the job description. Mention your experience with TOM design and your ability to engage leadership effectively.
Showcase Relevant Skills: Emphasise your project management skills, particularly any certifications like Prince 2 or Six Sigma. Highlight your experience in process optimisation and your ability to translate complex concepts into understandable terms.
Prepare for Potential Questions: Think about how you would approach the key responsibilities of the role, such as TOM assessment and stakeholder engagement. Be ready to discuss your strategies for risk management and performance monitoring during an interview.
How to prepare for a job interview at Aztec Group
✨Understand the Target Operating Model (TOM)
Familiarise yourself with the concept of a Target Operating Model and its components. Be prepared to discuss how you can assess and improve operational capabilities, as well as your experience in designing effective TOMs.
✨Showcase Your Analytical Skills
Highlight your analytical and problem-solving skills during the interview. Prepare examples of how you've assessed organisational needs and designed solutions that led to successful outcomes in previous roles.
✨Demonstrate Stakeholder Engagement Experience
Be ready to discuss your experience in collaborating with various departments and leadership teams. Share specific instances where you successfully managed stakeholder relationships and facilitated design sessions.
✨Communicate Clearly and Effectively
Since excellent communication is key for this role, practice explaining complex concepts in simple terms. Prepare to demonstrate your verbal and written communication skills through clear examples from your past experiences.
