Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate group travel services, manage bookings, and create detailed itineraries.
- Company: Join a leading travel company in London with a vibrant team culture.
- Benefits: Enjoy a competitive salary, hybrid work options, and professional growth opportunities.
- Why this job: Perfect for travel enthusiasts who thrive in fast-paced, customer-focused environments.
- Qualifications: Fluency in English and French, plus experience in group travel operations required.
- Other info: Work from home part-time for a better work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Our client, a leading travel company based in London, is seeking an enthusiastic and skilled Groups Operations / Travel Coordinator French speaker to join their operations team. This exciting opportunity offers a competitive salary and a hybrid work arrangement, allowing you to balance your time between the office and working from home.
As a Groups Operations / Travel Coordinator, you will play a crucial role in ensuring the smooth operation of our client's group travel services. Your primary responsibility will be to liaise with clients, suppliers, and internal teams to coordinate all aspects of group travel, from initial enquiries to post-trip follow-ups. You will be responsible for managing group bookings, creating itineraries, and ensuring that all arrangements meet our client's high standards of quality and customer service.
To excel in this role, you must be fluent in both English and French, as you will be communicating with clients from various French-speaking countries. Your exceptional communication skills, attention to detail, and ability to work well under pressure will be essential to your success in this fast-paced environment.
Key responsibilities:- Managing group travel enquiries and bookings
- Liaising with clients, suppliers, and internal teams to coordinate travel arrangements
- Creating detailed itineraries and ensuring all aspects of the trip are well-planned
- Monitoring and updating booking systems to ensure accuracy and efficiency
- Providing exceptional customer service to clients throughout the booking process and during their trips
- Assisting with the resolution of any issues or complaints that may arise
- Fluency in both English and French
- Previous experience in the travel industry, particularly in group travel operations
- Strong organisational and time management skills
- Excellent problem-solving abilities and a proactive approach to finding solutions
- Proficiency in using booking systems and Microsoft Office applications
- A passion for travel and a commitment to providing outstanding customer service
In return for your skills and dedication, our client offers a competitive salary, a friendly and supportive work environment, and opportunities for professional growth and development within the company. The hybrid work arrangement allows for a better work-life balance, with the option to work from the comfort of your home for part of the week.
If you are a highly motivated, French-speaking professional with a passion for travel and a desire to excel in a fast-paced, customer-focused environment, we encourage you to apply for this exciting opportunity.
Contact Detail:
Antella Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Coordinator (City of London)
✨Tip Number 1
Familiarise yourself with the latest trends in group travel and the specific needs of French-speaking clients. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Network with professionals in the travel industry, especially those who specialise in group travel. Attend relevant events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Brush up on your French language skills, particularly in a business context. Being able to confidently communicate in French will not only boost your confidence but also show potential employers that you are serious about the role.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle various challenges in group travel coordination, as this will showcase your problem-solving abilities and proactive approach.
We think you need these skills to ace Travel Coordinator (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, particularly in group travel operations. Emphasise your fluency in both English and French, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific experiences that demonstrate your organisational skills and customer service excellence.
Highlight Relevant Skills: In your application, clearly outline your problem-solving abilities and proficiency with booking systems and Microsoft Office applications. These skills are essential for the role and should be prominently featured.
Showcase Your Passion for Travel: Convey your passion for travel in your application. Share any personal experiences or insights that reflect your commitment to providing outstanding customer service in the travel sector.
How to prepare for a job interview at Antella Travel Recruitment
✨Brush Up on Your French
Since the role requires fluency in both English and French, make sure to practice your language skills before the interview. Be prepared to answer questions in French and demonstrate your ability to communicate effectively with clients from French-speaking countries.
✨Showcase Your Travel Experience
Highlight any previous experience you have in the travel industry, especially in group travel operations. Be ready to discuss specific examples of how you've managed bookings, created itineraries, or resolved issues during trips.
✨Demonstrate Your Organisational Skills
The role requires strong organisational and time management skills. Prepare to share examples of how you've successfully managed multiple tasks or projects simultaneously, ensuring that all details were meticulously planned and executed.
✨Prepare for Customer Service Scenarios
Exceptional customer service is key in this role. Think of scenarios where you've gone above and beyond for a client or resolved a complaint effectively. Be ready to discuss these experiences and how they reflect your commitment to outstanding service.
