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- Tasks: Guide guests through their shopping experience and create memorable moments.
- Company: Join the iconic Hard Rock Cafe, known for its vibrant atmosphere and unique merchandise.
- Benefits: Enjoy a fun work environment with opportunities for growth and employee perks.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
- Qualifications: Must be at least 19 years old and have a friendly attitude.
- Other info: Potential cross-training with restaurant hosts for diverse experience.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Join to apply for the Retail Sales Associate role at Hard Rock Cafe 1 week ago Be among the first 25 applicants Join to apply for the Retail Sales Associate role at Hard Rock Cafe Get AI-powered advice on this job and more exclusive features. Location : Location GB-EDINBURGH Posted Date 1 year ago (5/8/2024 6:07 AM) Overview The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). Responsibilities Basic functions of the Retail Sales Associate include: Greeting guests Answering questions – accurately and politely Answering the phone Making proficient sales transactions – using a point-of-sale system Handling cash and other forms of payment Maintaining proper cash drawer balances Directing guests to areas/restrooms Demonstrating impeccable product knowledge Determining guests’ needs – by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits Suggestive selling – using proven techniques (i.e., related items, higher-quality items, transitional phrases) Maintaining a clean and organized store Maintaining proper product stock levels – through retail pulls & inventories Displaying Retail product – through HRC’s visual display standards Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc Assuring the complete satisfaction of each and every guest Creating memorable experiences Entertaining guests to create “Raving Fans” Additional Details Job Requirements include: Must be at least 19 years old Performing duties which require bending & reaching Lifting up to 30-pound boxes to receive/move product Standing, for up to 8+ hours Maintaining a well-groomed appearance (“having a plan”) Following all uniform guidelines Practicing all safety & sanitation standards Recycling products, where possible Remaining calm in a hectic, fast-paced atmosphere Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency Displaying a positive and outwardly friendly attitude toward guests Maintaining HRC’s 5 core Values and Mission Statement Your Cafe may cross-train the Retail Sales Associates with the restaurant Hosts. Please see the Host job description. #IndeedUK Application FAQs Software Powered by iCIMS www.icims.com Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Restaurants Referrals increase your chances of interviewing at Hard Rock Cafe by 2x Get notified about new Retail Salesperson jobs in Edinburgh, Scotland, United Kingdom . 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Retail Sales Associate employer: Hard Rock Cafe
Contact Detail:
Hard Rock Cafe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate
✨Tip Number 1
Familiarise yourself with Hard Rock Cafe's merchandise and brand history. This knowledge will not only help you engage with guests but also demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Practice your communication skills by role-playing different customer scenarios. Being able to handle various guest inquiries and situations confidently will set you apart as a candidate.
✨Tip Number 3
Showcase your ability to work in a fast-paced environment by sharing relevant experiences from previous jobs or volunteer work. Highlighting your adaptability and calmness under pressure can make a strong impression.
✨Tip Number 4
Network with current or former employees of Hard Rock Cafe. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Retail Sales Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Sales Associate at Hard Rock Cafe. Highlight your ability to engage with guests, demonstrate product knowledge, and create memorable experiences in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in retail or customer service. Emphasise skills such as communication, organisation, and a friendly attitude, which are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for music and hospitality. Mention specific examples of how you've created positive experiences for customers in the past, aligning with Hard Rock Cafe's mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Hard Rock Cafe
✨Show Your Enthusiasm
As a Retail Sales Associate, your energy and enthusiasm can make a huge difference. Make sure to express your passion for the brand and its products during the interview. This will help demonstrate that you can create memorable experiences for guests.
✨Demonstrate Product Knowledge
Familiarise yourself with Hard Rock Cafe's merchandise and history before the interview. Being able to discuss specific products and their features will show that you're prepared and genuinely interested in the role.
✨Practice Customer Engagement
Since the role involves interacting with guests, practice how you would engage them in conversation. Think of ways to ask open-ended questions that encourage guests to share their needs, which will help you provide tailored recommendations.
✨Prepare for Situational Questions
Expect questions about how you would handle various customer service scenarios. Prepare examples from your past experiences where you successfully resolved issues or created positive interactions, showcasing your problem-solving skills and friendly attitude.
