Social Work Support Officer

Social Work Support Officer

Birmingham Full-Time 28800 - 43200 £ / year (est.) No home office possible
Go Premium
N

At a Glance

  • Tasks: Support social workers with essential admin tasks in a dynamic team environment.
  • Company: Join Nottinghamshire County Council, a leader in promoting equality and safeguarding welfare.
  • Benefits: Enjoy flexible job share options and a commitment to diversity and inclusion.
  • Why this job: Make a real impact by supporting families and vulnerable individuals in your community.
  • Qualifications: Strong admin skills and experience with Microsoft Office; minute-taking is a plus.
  • Other info: Driving licence preferred; guaranteed interview for disabled applicants meeting criteria.

The predicted salary is between 28800 - 43200 £ per year.

Sherwood Energy Village, Ollerton, NG22 9FF We are looking for enthusiastic, motivated and team-oriented individual to appoint into the post of Social Work Support Officer. As part of a busy social work team, you will provide essential administration support to Social Workers in Children’s Social Care. You will need to be an experienced administrator with strong administration skills which includes having a working knowledge of Microsoft packages which includes, word, excel, databases, power point and Outlook. Minute taking experience would be advantageous. The successful candidates will also need to be highly organised, have excellent time management skills, be able to work towards and meet deadlines and be able to build up excellent interpersonal relationships with colleagues and service users alike. This role will be the first point of contact for families, carers and partner agencies, and so the ideal candidate will be able to manage difficult conversations tactfully, respectfully and effectively over the telephone and occasionally in person. Therefore successful candidates will need excellent listening, recording and typing skills to record information accurately onto our internal database system (Mosaic). This role is an administration / office-based post however there may be a requirement for limited travel on occasion, and so a driving licence and access to a car would be advantageous. Appointment to this post is subject to a Disclosure and Barring Service check. Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks. Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on beingaccredited as a Disability Confident Leader Organisation. Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation. #J-18808-Ljbffr

Social Work Support Officer employer: Nottinghamshire County Council

At Nottinghamshire County Council, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and promotes employee growth. As a Social Work Support Officer in Ollerton, you will benefit from flexible working arrangements, including a job share scheme, and have the opportunity to make a meaningful impact in the community while working alongside dedicated professionals committed to safeguarding vulnerable individuals. Our commitment to staff development and well-being, combined with our status as a Disability Confident Leader Organisation, makes us an attractive choice for those seeking a rewarding career in social care.
N

Contact Detail:

Nottinghamshire County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Social Work Support Officer

✨Tip Number 1

Familiarise yourself with the internal database system, Mosaic. Understanding how to navigate and input data accurately will give you a significant advantage during the interview process.

✨Tip Number 2

Practice your minute-taking skills. Since this role may involve recording meetings, being able to take clear and concise notes will demonstrate your organisational abilities and attention to detail.

✨Tip Number 3

Brush up on your interpersonal communication skills. Role-play difficult conversations with friends or family to build your confidence in managing sensitive discussions effectively.

✨Tip Number 4

Highlight your time management skills by preparing examples of how you've successfully met deadlines in previous roles. This will show that you can handle the demands of a busy social work team.

We think you need these skills to ace Social Work Support Officer

Strong Administration Skills
Proficiency in Microsoft Word
Proficiency in Microsoft Excel
Proficiency in Microsoft PowerPoint
Proficiency in Microsoft Outlook
Database Management
Minute Taking Experience
Excellent Time Management Skills
Organisational Skills
Interpersonal Skills
Effective Communication Skills
Listening Skills
Accurate Typing Skills
Experience with Internal Database Systems (Mosaic)
Ability to Manage Difficult Conversations
Driving Licence and Access to a Car

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your administrative experience and skills relevant to the Social Work Support Officer role. Emphasise your proficiency in Microsoft packages, minute-taking experience, and any relevant interpersonal skills.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention your ability to manage difficult conversations and your commitment to safeguarding vulnerable individuals.

Highlight Relevant Experience: In your application, provide specific examples of your previous administrative roles, particularly those involving social care or similar environments. Detail your time management skills and how you've successfully met deadlines in the past.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is clear and accurately reflects your qualifications and experiences.

How to prepare for a job interview at Nottinghamshire County Council

✨Showcase Your Administration Skills

Make sure to highlight your experience with Microsoft packages during the interview. Be prepared to discuss specific examples of how you've used Word, Excel, and databases in previous roles, as this will demonstrate your capability to support the social work team effectively.

✨Demonstrate Excellent Communication

Since you'll be the first point of contact for families and partner agencies, practice how you would handle difficult conversations. Think of scenarios where you had to communicate tactfully and respectfully, and be ready to share these experiences.

✨Emphasise Time Management and Organisation

Prepare to discuss how you manage your time and stay organised, especially when working towards deadlines. You might want to provide examples of how you've prioritised tasks in a busy environment to ensure everything runs smoothly.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle sensitive situations. Think about past experiences where you had to record information accurately or deal with challenging interactions, and be ready to explain your thought process.

Social Work Support Officer
Nottinghamshire County Council
Location: Birmingham
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

N
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>