IT Engineer

IT Engineer

Ipswich Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as an IT Engineer, ensuring smooth office IT operations and providing top-notch support.
  • Company: Be part of a global tech company that values innovation and collaboration.
  • Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional growth.
  • Why this job: This role offers hands-on experience with cutting-edge technology and a chance to make a real impact.
  • Qualifications: 3+ years in enterprise IT, advanced networking skills, and relevant certifications are essential.
  • Other info: Be ready for after-hours support and work with global teams to innovate solutions.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking an experienced IT Engineer for our client which is a global technology company. You will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer-centric approach, and collaboration with global IT teams to meet company security and business requirements.

Key Responsibilities:

  • Design, implement, and maintain comprehensive IT infrastructure solutions for local offices.
  • Provide support for cloud and local server based business critical systems and software including MES and security systems.
  • Implement and maintain secure hybrid cloud architectures bridging on-premise and cloud environments.
  • Diagnose and resolve complex issues in cloud-native and hybrid infrastructure environments.
  • Design and manage network solutions including MPLS and VPN configurations (Multi-VRF/IPsec), WAN/LAN architecture and wireless networks (AC/AP), Firewall configuration and management.
  • Troubleshoot advanced network issues (routing, switching, VoIP).
  • Deploy and maintain Windows/Linux server environments, Virtualization platforms, Storage solutions and backup systems, VoIP and video conference systems.
  • Implement and manage Endpoint protection solutions (antivirus/encryption), Patch management systems, Two-factor authentication infrastructure.
  • Ensure compliance with enterprise security policies.
  • Provide desktop support (in-person/remote) for employees, including VIPs.
  • Support onboarding/offboarding (system deployment, IT inductions).
  • Conduct IT training and maintain support documentation.
  • Perform O&M for industrial PCs (production line support, backups, fault resolution).
  • Maintain door access/CCTV systems and video conferencing equipment.
  • Participate in after-hours/Weekend support (remote or onsite).
  • Ensure IT environments comply with company global security policies.
  • Work with global IT teams to innovate solutions aligned with business needs.
  • Manage asset lifecycle (inventory, audits, decommissioning).

Person Specification:

Required:

  • 3+ years in enterprise IT infrastructure (Wintel/Networking).
  • Advanced networking knowledge: Routing/switching (CCNA or equivalent).
  • Microsoft certifications preferred (Windows Server 2012R2/2016/2019).
  • Virtualization (VMware/Hyper-V), VoIP, video conferencing.
  • Endpoint security (encryption/patching/2FA).
  • Strong problem-solving, teamwork, and communication skills.
  • Ability to work after-hours/weekends.

Desired:

  • CCNP, MCSE, or other relevant certifications.
  • Experience with AxiomV door control systems.
  • MES software experience.
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Contact Detail:

Project People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Engineer

✨Tip Number 1

Familiarise yourself with the specific technologies mentioned in the job description, such as MPLS, VPN configurations, and cloud architectures. Being able to discuss these topics confidently during an interview will demonstrate your technical expertise and readiness for the role.

✨Tip Number 2

Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific challenges faced by the IT team, which can help you tailor your approach during interviews.

✨Tip Number 3

Prepare to showcase your problem-solving skills through real-world examples. Think of complex issues you've resolved in previous roles, especially those related to network troubleshooting or cloud infrastructure, as these will be highly relevant to the position.

✨Tip Number 4

Stay updated on the latest trends in IT security and infrastructure management. Being knowledgeable about current best practices and emerging technologies will not only impress your interviewers but also show your commitment to continuous learning in the field.

We think you need these skills to ace IT Engineer

Advanced Networking Knowledge
Routing and Switching (CCNA or equivalent)
Microsoft Windows Server Certifications (2012R2/2016/2019)
Virtualisation (VMware/Hyper-V)
VoIP and Video Conferencing Systems
Endpoint Security Solutions (encryption/patch management/2FA)
Cloud Infrastructure Management
Hybrid Cloud Architecture Implementation
Network Configuration (MPLS, VPN, Multi-VRF/IPsec)
WAN/LAN Architecture Design
Firewall Configuration and Management
Problem-Solving Skills
Teamwork and Collaboration
Communication Skills
Desktop Support (in-person/remote)
IT Training and Documentation Maintenance
Asset Lifecycle Management
Compliance with Enterprise Security Policies
Experience with AxiomV Door Control Systems
MES Software Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure, networking, and support. Emphasise any specific technologies mentioned in the job description, such as cloud systems, Windows/Linux environments, and security protocols.

Craft a Compelling Cover Letter: Write a cover letter that showcases your technical expertise and customer-centric approach. Mention specific projects or experiences that demonstrate your ability to design and maintain IT solutions, and how you can contribute to the company's goals.

Highlight Certifications: If you have certifications like CCNA, MCSE, or others relevant to the role, make sure to include them prominently in your application. This will help you stand out as a qualified candidate.

Showcase Problem-Solving Skills: In your application, provide examples of complex issues you've diagnosed and resolved in previous roles. This will illustrate your strong problem-solving abilities, which are crucial for the IT Engineer position.

How to prepare for a job interview at Project People

✨Showcase Your Technical Expertise

Be prepared to discuss your experience with IT infrastructure, especially in areas like networking, server management, and cloud solutions. Highlight specific projects where you implemented or maintained critical systems, as this will demonstrate your hands-on knowledge.

✨Emphasise Problem-Solving Skills

Since the role involves diagnosing complex issues, share examples of challenging problems you've solved in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.

✨Demonstrate Customer-Centric Approach

As end-user support is a key responsibility, illustrate your commitment to customer service. Discuss how you've effectively communicated with users, resolved their issues, and ensured their satisfaction in past roles.

✨Prepare for Team Collaboration Questions

Collaboration with global IT teams is essential, so be ready to talk about your experience working in diverse teams. Share instances where you contributed to team success, adapted to different working styles, and aligned with business needs.

IT Engineer
Project People
Location: Ipswich
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