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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Join NARS, a top beauty brand under the Shiseido Group, known for innovation and artistry.
- Benefits: Enjoy 30 days holiday, generous discounts, and a contributory pension scheme.
- Why this job: Be part of a creative culture that values self-expression and personal growth.
- Qualifications: Previous leadership experience in retail and strong coaching skills required.
- Other info: Opportunity to work in a dynamic environment with a focus on beauty and sustainability.
The predicted salary is between 30000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Reports to: Area Sales & Education Manager NARS
Job Location: Selfridges Exchange Square, Manchester
Contract type: Permanent Contract, 37.5 hours per week over 5 days
MISSION
NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Supervisor you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key. As part of the counter management team, you will help to deliver a successful business through the motivation and engagement of your team members.
We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand - you join an incredible group network of brands, where developing our people is at the heart of our business.
MAIN RESPONSIBILITIES
- Leading by example by delivering our customer engagement approach to create strong connections with your customers through the brand history and high performance formulas thus securing brand loyalty to not only NARS but you as an Artist.
- Your coaching skills will be a real asset as you support management in developing the team, whilst your drive will ensure that the team are delivering on sales targets.
- We'll make sure you have the tools and training you need to deliver and inspire in coaching, artistry and customer service so that you can support the leadership of the team and take accountability when the manager is not there.
- In return, we'll expect you to deliver on your goals whilst supporting and driving the team.
- As a NARS Artist and Supervisor, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.
PROFILE
- Must have held a leadership position in a retail business
- Track record of coaching and developing teams
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with a team and lead
- Ability to drive KPIs and sales targets
- Excellent communicator
- Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you'll love...
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme - 5% employer contribution
- Generous product allocation & discount
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
NARS Assistant Manager - Selfridges, Exchange Square Manchester (37.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NARS Assistant Manager - Selfridges, Exchange Square Manchester (37.5 Hours)
✨Tip Number 1
Familiarise yourself with NARS' brand history and product range. Understanding their unique selling points and artistry will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached and developed teams in previous roles. Highlighting your ability to drive sales and meet KPIs will resonate well with the hiring managers.
✨Tip Number 3
Network with current or former employees of NARS or Shiseido. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 4
Prepare to discuss how you align with the company's 'Trust8' principles. Being able to articulate how you embody these values in your work will demonstrate your fit for the role and the organisation.
We think you need these skills to ace NARS Assistant Manager - Selfridges, Exchange Square Manchester (37.5 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the NARS Assistant Manager position. Highlight your leadership experience and how it aligns with the role's requirements in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail management and artistry. Emphasise your coaching skills and any achievements related to driving sales targets, as these are key aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and customer service. Mention specific examples of how you've successfully led teams and created strong customer connections in previous roles.
Showcase Your Artistry Skills: If you have any qualifications or certifications in makeup artistry, be sure to include them. Discuss how your artistry skills can enhance customer engagement and loyalty to the NARS brand.
How to prepare for a job interview at Shiseido
✨Show Your Passion for Artistry
As a NARS Assistant Manager, your passion for beauty and artistry is crucial. Be prepared to discuss your favourite products and how you use them creatively. Share personal experiences that highlight your love for makeup and how it can empower others.
✨Demonstrate Leadership Skills
Since the role involves leading a team, be ready to provide examples of your previous leadership experiences. Discuss how you've motivated and developed team members in the past, and how you plan to do the same at NARS.
✨Understand the Brand's Values
Familiarise yourself with NARS' history and values, as well as Shiseido's mission. During the interview, reference these values and explain how they resonate with you. This shows your alignment with the brand and your commitment to its vision.
✨Prepare for Customer Engagement Scenarios
Expect questions about customer service and engagement. Prepare scenarios where you've successfully connected with customers or resolved issues. Highlight your ability to create strong relationships and drive brand loyalty through exceptional service.
